American Airlines is preparing cabins for landing earlier, a move meant to protect flight attendants from turbulence injuries during descent. I understand the safety concern, but I still think this is an overreaction that materially worsens the passenger experience,...
Air Canada Opens New Café Lounge At Québec City Airport With Barista Coffee, Local Specialties
Air Canada has opened a new Air Canada Café at Québec City Jean Lesage International Airport, expanding a lounge concept that love this concept: good coffee and local specialities in a quiet environment ideally situated for smaller airports like...
Porter Airlines Launches 12 Routes From New Montréal Metropolitan Airport
Montréal has opened a new secondary airport called Montréal Metropolitan Airport, and Porter Airlines is betting big that travelers will embrace convenience over Montréal-Pierre Elliott Trudeau International Airport. Porter Airlines Bets Big On New Montréal Airport With 12 Routes...
Japan Airlines CEO Takes Pay Cut After Crew Alcohol Scandal, Bans Flight Attendants From Drinking On Layovers
Japan Airlines has banned its 6,000 flight attendants from drinking alcohol on work layovers after yet another alcohol-related crew incident, and now its CEO is taking another 30% pay cut. This is a fascinating story about accountability and culture....
United Airlines Unveils Patriotic “Stars And Stripes” Livery On 737, 787 For America’s 250th Birthday
United Airlines is celebrating America’s 250th anniversary with a patriotic new aircraft livery and a milestone in its military pilot hiring program. United Airlines Unveils Patriotic “Stars And Stripes” Livery, Celebrates Military Pilot Hiring Milestone United Airlines has unveiled...
British Airways Denies Disabled Model Boarding Over Bathroom Assistance Concerns
A disabled model says British Airways refused to let her fly from New York to London because cabin crew could not help her use the bathroom or evacuate her in an emergency. This is a difficult story where dignity,...
Newark Airport Is Beating Rivals In On-Time Performance. Did The FAA Do United Airlines A Favor?
Newark Liberty International Airport has long been a difficult airport to love, which leads me to revisit a question I asked last year: was the federal government’s forced capacity discipline actually a blessing for United Airlines and its passengers?...
Travel Vlogger’s Meta AI Glasses Spark Airport Showdown Over Privacy In “Third World” Spain
A travel vlogger claims Volotea staff abandoned their desk after she refused to stop recording them with Meta AI glasses, but the bigger lesson here is a reminder that privacy laws in Europe are very different than in the...
Alaska Airlines Antipasto Platter Beats Most Airport Food
Alaska Airlines does a fabulous job with in-flight catering, even for those who fly economy class. Taste Test: Antipasto Platter On Alaska Airlines After a lovely carnitas bowl breakfast on my flight from Chicago to Seattle, I ordered a...
United Flight Attendant Stops Boarding To Shame Economy Passengers Using First Class Bins
A United Airlines flight attendant deserves credit for calling out a common but selfish boarding behavior: economy class passengers dumping bags in first class overhead bins when there is still space above their own seats. United Flight Attendant Calls...
American Airlines Returns To Haiti, Adds More Venezuela Flights From Miami
American Airlines will soon serve 100 destinations in Mexico, the Caribbean, and Latin America, with new service to Maracaibo, Venezuela and a return to Haiti via Cap-Haitien. American Airlines Adds Haiti, Maracaibo Flights As Latin America Network Hits 100...
Air India’s Turnaround Dream Hits A $2.8 Billion Reality Check
Air India’s grand turnaround is running into a familiar airline reality: growth is easy to announce, but losses are harder to absorb. Air India Hits The Brakes As Tata Group Pushes Cost Cutting Amid Mounting Losses Air India is...
UPDATE: United Airlines Flight Lands At Washington Dulles With Possible Ebola Case Onboard
UPDATE: United Airlines tells Live And Let’s Fly: “While United flight 979 was en route from Edinburgh to Washington Dulles, an apparent miscommunication resulted in a concern that there might be a person on board with symptoms of Ebola....
Review: United Airlines A319 Economy Class With “United Next” Interior
United Airlines has breathed life into its aging Airbus A319 fleet with fancy new “United Next” interiors, as I experienced in economy class on a flight from Burbank to Denver. United Airlines A319 Economy Class Review I do a...
American Airlines Now Charging Up To 383K Miles For One-Way Air Tahiti Nui Business Class Awards
I’m not sure whether this is good news or bad news, but American Airlines has moved to a more dynamic pricing model with awards on Air Tahiti Nui. American Airlines Shifts To Variable Pricing On Air Tahiti Nui Awards...
Lufthansa A380 Operates Surprise “Domestic” Flight From San Francisco To Boston After Passenger Attack
A Lufthansa Airbus A380 traveling from San Francisco to Munich diverted to Boston after a female passenger allegedly attacked another passenger and had to be handcuffed to her seat. The superjumbo was carrying 508 passengers, meaning the diversion inconvenienced...
Ryanair Faces UK Investigation For Making Parents Pay To Sit With Their Kids
Ryanair is under investigation in the UK over its policy of making parents pay to sit next to their children, a practice the budget carrier defends as lawful and family-friendly. I have to admit that I am very sympathetic...
United Airlines May Block Middle Seats On New Airbus Jets (Update)
UPDATE: United Airlines tells Live And Let’s Fly: “Part of our winning strategy is to continually invest in the customer, nose-to-tail, and we’re always evaluating and testing new ways to further differentiate ourselves within the industry and add even...
Review: Delta Air Lines 737-900ER First Class
My two-hour journey from Atlanta to Chicago on a Delta Air Lines 737-900ER in first class was a very calm flight with excellent service, which helped to offset an annoying air traffic control delay. Delta Air Lines 737-900ER First...
United Airlines Reveals Mouthwatering New Polaris Business Class Meals
United Airlines has revealed the first wave of its new Chef’s Table meals for Polaris business class, and the menu options sounds very, very good. United Airlines Reveals New Chef’s Table Polaris Business Class Meals Back in March, I...
