For the final leg of my trip home from Hong Kong, I flew on American Airlines on a “reverse redeye” onboard the A321T in business class from New York to Los Angeles. American Airlines A321T Reverse Redeye Business Class...
China Refuses To Reveal Cause Of China Eastern 737 Crash, Citing “National Security”

The People’s Republic of China is covering up the crash of a China Eastern 737-800 jet, saying that revealing crash investigation details would endanger “national security and social stability.” The Incredulous Reason China Won’t Reveal Details About Deadly China...
Fly To Six Continents, Earn One Million Turkish Airlines Miles (Sample Itinerary)

Turkish Airlines is the latest carrier to offer an intriguing new promotion, with a payout of 1,000,000 miles for anyone who flies the carrier to six continents. While I think I’ll let the JetBlue promo go, I’m seriously considering...
Review: Finnair A330-300 Business Class (HEL-JFK)

After missing my connection from Helsinki (HEL) to Los Angeles (LAX), I was rebooked home via New York (JFK). That gave me a chance to experience Finnair’s transatlantic A330-300 business class product instead of another flight on the A350-900....
United Airlines Launches Mobile App Update With Gate-To-Gate Navigation And Connection Status

United Airlines has quietly launched one of the most useful app updates in years, especially if you have a connecting flight. United Mobile App Gets Major Upgrade for Connections, With Turn-by-Turn Gate Directions and Real-Time Updates The latest United...
Virgin Atlantic Doubles Award Surcharges On Business And Premium Economy Redemptions

With no notice, Virgin Atlantic doubled surcharges on both business class and premium economy award tickets. Surcharges on economy class awards have also gone up in price. Virgin Atlantic Quietly Doubles Surcharges On US – UK Award Tickets Virgin...
Watch the Wild Moment Thai Police Drag UK Tourist Off Lion Air Flight After Aisle Seat Meltdown

A bloated Brit in an orange Garfield shirt was dragged off a Thai Lion Air flight after throwing a temper tantrum when flight attendants refused to give an exit row seat at no additional charge. UK Tourist Dragged Off...
Review: Finnair A350-900 Business Class

Although it was only a short journey from Amsterdam to Helsinki, I quite enjoyed the Finnair A350-900 in business class…the onboard experience was lovely. The delay that caused me to misconnect in Helsinki? Not so lovely. Finnair A350-900 Business...
Intriguing JetBlue Promotion: 350K Points, Mosaic Status For 25 Years

Admittedly, I’m quite tempted by the latest JetBlue promotion in celebration of the carrier’s 25th anniversary. That said, I live on the wrong coast so maybe someone can talk some sense into me before I rush out to take...
Amazing Service Recovery From Qatar Airways After Iran Attack

Qatar Airways boasts that it got all 20,000 stranded passengers on their way within 24 hours after a brief airspace closure grounded all flights. That’s quite an impressive feat. Qatar Airways Rebounds Swiftly After Airspace Closure, Moves 20,000 Passengers...
Sorry Sir, Your Wife’s Middle Seat Is Not My Problem…

It never ceases to amaze me how passengers so rudely inconvenience others over seating, even on very short flights. A United flight from San Francisco to Las Vegas provides a prime case study. Man Hassles Flight Attendant Over A...
Delta Adds Rome And Barcelona Flights From Seattle, Edging Out Alaska

The competition in Seattle is heating up with a pair of new European routes just announced by Delta Air Lines. Delta Adds Two New Europe Flights from Seattle, Targets Alaska Airlines with Rome Route Delta is launching two new...
American Airlines, United Airlines Extend Middle East Flight Cancellations

6/25/25 UPDATE: American Airlines and United Airlines have extended their suspension of service to the Middle East. American Airlines has extended its pause in service between Philadelphia (PHL) and Doha (DOH) until June 20, 2025: AA120 PHL-DOH: Flights canceled...
A Mileage Run For The Ages To Achieve Lifetime United Global Services Status

Congratulations are in order for Carl Brothers, who has now earned lifetime Global Services status on United Airlines after crossing the four million mile lifetime mark after an aggressive four-year mileage run that included over 100 trips to East...
Mr. Kirby Goes To Washington

United Airlines CEO Scott Kirby posted a video of a recent trip to Washington, DC, pulling back the curtain on how the job of being an airline CEO and a politician is inextricably mixed. United Airlines CEO Scott Kirby...
Review: Aspire Lounge 26 Amsterdam (AMS)

Here’s my review of the Aspire Lounge, also known as Lounge 26, in Amsterdam in two words: don’t bother. (and no, this is not a review of the Apire Lounge between Apsire Lounge 25 and 27…it’s just the way...
Iran Launches Retaliatory Attack Against US: Qatar Airspace Closed

Tipped off to an imminent retaliatory attack against the US, which has just launched, Qatar has temporarily closed its airspace, grounding flights and scrambling operations. Middle East Tensions Escalate As Qatar Shuts Down Its Airspace – Iran Responds With...
United Airlines Accused Of Kicking Off The Wrong Asian Passenger—For Looking Asian

A lawsuit against United Airlines claims a woman of Asian descent was denied boarding simply for resembling another passenger of Asian descent who got into an argument with a flight attendant. Lawsuit Claims Wrong Asian-American Thrown Off United Airlines...
Sad Report: Hyatt Outsources Call Center, Fires US Phone Support Agents

Hyatt has reportedly terminated hundreds of its remaining US-based call center agents, moving their jobs to El Salvador and the Philippines. That explains a recent call to make a date change to a reservation that left me scratching my...
Makeup Artist’s Viral Meltdown On Southwest Flight Is Anything But Glamorous

A woman was removed from a Southwest Airlines flight at New York LaGuardia Airport this week after a shocking meltdown onboard that included kicking, spitting, screaming, and physical assaults against fellow passengers and crew. Drunk Southwest Airlines Makeup Artist...