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Live and Let's Fly
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Matthew Klint

9684 Articles

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.
Trip ReportsUnited Airlines

Trip Report: United Airlines 787-9 Diversion To Pago Pago

Matthew Klint Posted onJanuary 25, 2023 23 Comments
United Airlines Pago Pago Trip Report

Last month, we covered the United Airlines 787-9 diversion to Pago Pago. A mechanical issue forced a United Dreamliner bound for Sydney, Australia to stop in the capital of American Samoa. Today, we bring you a trip report from...

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Travel

Man Swats Passenger On Wrist Who Kept Opening His Window Shade

Matthew Klint Posted onJanuary 25, 2023February 2, 2023 22 Comments

A New York real estate agency resorted to swatting the hand of his seatmate after he repeatedly tried to open the window shade…in the row in front of him. He was seated one row behind. But while this particular...

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Frontier

Florida Airport Evacuated After Frontier Airlines Passenger Makes Bomb Threat

Matthew Klint Posted onJanuary 25, 2023January 25, 2023 18 Comments
Frontier Airlines Bomb Threat

Hundreds of passengers at West Palm Beach were forced to evacuate a terminal concourse after a Frontier Airlines passenger made a bomb threat. Frontier Airlines Bomb Threat In West Palm Beach, Florida The incident occurred on Tuesday evening onboard...

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New York JFK

The FBI’s Cryptic Russian Billboard At New York JFK

Matthew Klint Posted onJanuary 24, 2023January 24, 2023 14 Comments
FBI Billboard JFK

The FBI has posted an odd billboard in Russian at New York Kennedy (JFK). Is this a joke or is the FBI blatantly recruiting Russian assets who are fleeing Mother Russia? Odd FBI Billboard At JFK A friend snapped...

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American Airlines

The Deficient Union Defense Of American Airlines Pilots After JFK Incident

Matthew Klint Posted onJanuary 24, 2023January 24, 2023 33 Comments

The union representing the American Airlines pilots implicated in the JFK runway incursion incident is trying to downplay pilot culpability through a narrative that defies all reasonableness. Union Tries To Defend American Airlines Pilots At Heart Of JFK Incident...

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Safety

Woman Demands $3,000 In Compensation After Hotel Worker Walked Into Her Room At Midnight

Matthew Klint Posted onJanuary 24, 2023January 24, 2023 38 Comments
Hotel Worker entered room

A woman has demanded $3,000 in compensation after a hotel worker entered her room after midnight in order to deliver a platter of fruit. The hotel maintains it did no wrong and has refused not only compensation, but even...

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Flight ReviewsQatar Airways

Review: Qatar Airways 777-300ER Qsuite Business Class

Matthew Klint Posted onJanuary 23, 2023January 26, 2023 24 Comments
Qatar Airways 777-300ER Qsuite Business Class Review

Qsuite Business Class on the Qatar Airways 777-300ER is always a comfortable ride, but the excellent service and delicious catering on my flight from Tokyo to Doha made this particular journey one of my best-ever flights on Qatar Airways....

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United Airlines

Is United Airlines Poaching Pilots From American And Delta?

Matthew Klint Posted onJanuary 23, 2023January 23, 2023 28 Comments

United Airlines CEO Scott Kirby was asked recently about whether United is benefiting from pilot attrition at Southwest Airlines. His response was surprising, suggesting that pilots are giving up their seniority at major US carriers to come fly for...

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American Airlines

Sha’Carri Richardson Kicked Off American Airlines Flight After Heated Argument With Flight Attendant

Matthew Klint Posted onJanuary 23, 2023 46 Comments

Track and field star Sha’Carri Richardson was kicked off an American Airlines flight after an altercation with a flight attendant onboard that began over her mobile phone use. Athlete Sha’Carri Richardson Booted From American Airlines Flight The 23-year-old athlete,...

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Travel

7 First Class Products I Hope To Fly In 2023

Matthew Klint Posted onJanuary 21, 2023January 23, 2023 15 Comments
First Class Worthwhile

At this early point in the year it is not clear if I will push for elite status once again on a US carrier or truly embrace the freestyle life of buying whatever ticket works best based on date,...

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American Express

Caution: Your “Flexible” American Express-Issued Airline Tickets Are Not Really Flexible…

Matthew Klint Posted onJanuary 21, 2023January 21, 2023 40 Comments
American Express Flexible Airline Ticket

I spent my afternoon yesterday on the phone with American Express trying to rebook a pricey British Airways ticket. And failed. It’s a good (additional) warning to think twice about booking your airline tickets directly with American Express. “Flexible”...

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JALLounge Reviews

Review: JAL First Class Lounge Tokyo (NRT)

Matthew Klint Posted onJanuary 21, 2023January 21, 2023 16 Comments

After stepping off my JAL first class flight from Los Angeles, I had six hours before my connection to Doha on Qatar Airways. I spent the entire layover in the JAL First Class Lounge in Tokyo NRT, which is...

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AnalysisUnited Airlines

New United Airlines Flight Attendant Training Facility In Houston Represents Perfect Opportunity To Transform Service Culture

Matthew Klint Posted onJanuary 21, 2023January 21, 2023 22 Comments

United Airlines has opened a new 56,000-square-foot flight attendant training facility at Bush Intercontinental Airport in Houston that it says will accommodate training up to 600 flight attendants per month. This marks the perfect opportunity for “United Next” to...

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Delta Air LinesNews

Delta Air Lines Adds New Los Angeles – Auckland Service

Matthew Klint Posted onJanuary 20, 2023January 20, 2023 32 Comments
Delta Air Lines Auckland

Delta Air Lines is adding another longhaul flight from its Los Angeles hub with the addition of new service to Auckland, New Zealand. Delta Air Lines Will Launch New Los Angeles – Auckland Service, Its First New Zealand Route...

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United Airlines

United Airlines CEO: It Is “Blindingly Obvious” Frontier And Southwest Can’t Grow In 2023

Matthew Klint Posted onJanuary 20, 2023January 20, 2023 8 Comments

What would inhibit an airline from growing in 2023? A lack of pilots? A lack of airplanes? Perhaps poor infrastructure? For United Airlines CEO Scott Kirby, the biggest indicator is not even what might be coming, but how airlines...

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Law In TravelNews

FBI’s Terrorist “No Fly” List Leaked By United Express Carrier

Matthew Klint Posted onJanuary 20, 2023January 20, 2023 23 Comments
No Fly List CommutAir

CommuteAir, a regional carrier operating 50-seat aircraft under the United Express banner on behalf of United Airlines, has confessed to carelessly leaving multiple sensitive data files on an unsecured server, including the FBI’s terrorist “No Fly” list. FBI’s Terrorist...

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Malaysia AirlinesNews

Malaysia Airlines Considering New “Modest” Uniforms For Flight Attendants, Adding Headscarves

Matthew Klint Posted onJanuary 20, 2023 28 Comments

Malaysian flag carrier Malaysia Airlines has asked some of its frequent flyers how they feel about a replacement of the iconic sarong kebaya uniform worn by flight attendants in favor of a more “modest” alternative, including the optional use...

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Uber

Is Uber Eats A Scam?

Matthew Klint Posted onJanuary 19, 2023January 19, 2023 93 Comments
Uber Eats Scam

Let’s pivot back to a previous discussion on Uber Eats and whether the business model really represents a scam that relies upon preemptive, intimidation-based tipping (extortion) to function as advertised. Drivers For Uber Eats Want Tips In Advance –...

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NewsUnited Airlines

United Airlines CEO Says Other Airlines Are In “Denial” About Growth In 2023

Matthew Klint Posted onJanuary 19, 2023 41 Comments

United Airlines did not grow as originally hoped for in 2022. Growth in 2023 will also be more modest than originally forecast. United CEO Scott Kirby explained to investors yesterday that industry-wide capacity constraints will impact all airlines and...

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British Airways

Oops: British Airways Flight Attendant Makes £50,000 Mistake On His First Day Of Work

Matthew Klint Posted onJanuary 19, 2023January 19, 2023 42 Comments
British Airways Slide

A British Airways new hire cost his new employer £50,000 after inadvertently deploying an emergency plane slide on a 777 jet. Talk about an egregious first day on the job! Rookie Error: British Airways Flight Attendant Incurs £50,000 In...

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