The stories are far too voluminous to recount in full, but the meltdown of Spirit Airlines last week demonstrates why we need more rights for passengers who find their flights delayed or cancelled, particularly when the airline is to...
United Airlines CEO Explains Why Vaccine Mandate Is Mandatory For Employees
United Airlines CEO Scott Kirby is making the rounds on national media in an attempt to defend his company’s vaccine mandate for all employees. His key word: safety. United Airlines CEO Says Vaccine Requirement Is All About Safety Speaking...
United Airlines Will Resume Pre-Departure Beverages In First Class (Trial)
United Airlines will resume offering pre-departure beverages in first class on two routes, starting later this month. The trial will gauge interest, consumer reaction, and may expand to more flights this autumn. United Airlines Will Resume Pre-Departure Beverages On...
FAA Wants Airports To Curtail Selling Alcohol In “To Go” Cups
In a letter to airport managers, the U.S. Federal Aviation Administration has asked airports to curb the sales of alcohol in “to go” cups, stating that it emboldens passengers to consume alcohol onboard and contributes to the rise in...
Women Tossed Off Southwest Flight After Threatening Flight Attendant Over Lack Of Aisle Seating
A mother – daughter duo were tossed off of Southwest Airlines flight after threatening a flight attendant when they boarded the flight late and found no aisle seats available. Talk about entitlement run amok… Women Booted Off Southwest Flight For...
United Airlines Will Allow Piercings, Tattoos In New “Inclusive” Appearance Standards
United Airlines has revised its appearance standards for uniformed, customer-facing employees in what it calls an effort to be more inclusive. Today, it revealed those details to employees. United Airlines Unveils More “Inclusive” Appearance Standards In a memo to...
Frequent Travel University Returns To Dallas In-Person
UPDATE: This event has been cancelled due to COVID-19. After a long hiatus, Frequent Traveler University (FTU) returns with an in-person event in Dallas next month. I’ll be speaking throughout the weekend and look forward to meeting many readers....
Ridiculous: Southwest Airlines Threatens Passenger Carrying Joe Biden Cardboard Sign
An odd story out of Phoenix, where a supporter of President Joe Biden was told she had to cover up her pro-Biden sign in order to board her flight on Southwest. Southwest Airlines Tells Passenger She Must Hide Biden...
More Details Emerge On The Strange Case Of 18 Jewish Girls Booted From KLM And Delta Flights
As more details emerge, the case of 18 Jewish schoolgirls being removed from a Delta flight bound for New York becomes even stranger. The story involves New York Senator Chuck Schumer, Delta CEO Ed Bastian, and an alleged seat...
Delta Air Lines Throws Off 18 Jewish Girls…For Eating Onboard At The “Wrong” Time
Delta Air Lines is standing by its decision to throw off 18 Jewish students traveling to New York after they refused to stop eating onboard outside of “designated” meal times. The students say they were hungry and Delta did...
First Impressions: Austrian Airlines 777 Business Class
During my summer in Europe I had to make one trip home and decided to fly on Austrian Airlines, a business class product I have not reviewed since 2013, then on a 767. The good news: not much has...
United Airlines Unveils Latest Elite Status Fast Track Promotion
Unlike Delta Air Lines, United Airlines is not giving away status for another year for free. At the same time, United is making it very simple to re-qualify for Premier status or earn it for less spending with a...
American Airlines CEO: “The Customer Isn’t Always Right”
American Airlines CEO Doug Parker just said something we knew he thought all along: the customer isn’t always right. Does that explain the customer service model at AA? American Airlines CEO Confirms “The Customer Isn’t Always Right” In an...
American Airlines WON’T Require Employees To Be Vaccinated (For Now)
While United Airlines announced today that all employees would be required to vaccinated, American Airlines CEO Doug Parker took the opposite approach, stating his airline would stick to incentivizing employees to get vaccinated against COVID-19. American Airlines Will Not...
United Airlines Mandates COVID-19 Vaccine For All Employees
Effective this autumn, if you are not fully vaccinated for COVID-19 or qualify for a narrow exception, you will be terminated from your position at United Airlines. It’s a bold move, but one the carrier says is about safety...
European Union Should Block Americans Until Travel Reciprocity Is Established
Let me start by saying that I am thankful that the European Union took the first step in opening up borders to American tourists this summer. But the lack of reciprocity in allowing Europeans to travel to the United...
United Airlines Adds 74 Football Flights This Autumn
United Airlines is adding a plethora of point-to-point flights for the autumn football season, as leisure travel continues to outpace business travel. United Airlines Football Flights Coming This Fall As football season approaches, United is adding 74 flights, including...
American Airlines Pilot Shares Stories Of Sexual Exploits To Captive Onboard Audience
A very troubling video has surfaced of an American Airlines pilot who abused his position by foisting his Christian testimony on a full plane, including graphic details of sexual exploits, his so-called conversion from homosexuality, and even an expression...
Mezze Snack Box For The Win On EasyJet
My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Mezze Snack Box On...
Broken, Reclined Seat Leads To Huge Fight On American Airlines
While fights over seat recline are fairly common, what happens when your seat remains in the recline position…because it is broken? On the case of one American Airlines regional flight, the answer was a nasty brawl. Broken Seat Leads...
