My wife and I spent the weekend at the Ventana Big Sur, a Hyatt resort on the beautiful California Coast. My takeaway: this is such a millennial hotel. Ventana Big Sur: A Millennial Mecca The parking lot was full...
Southwest Airlines Devalues, Expect Others To Follow

Airlines will devalue this year…because they can get away with it. We’ve already seen it with United and Delta. Now we’ve seen it with Southwest Airlines. Expect more. Spend your miles now. Southwest Airlines Devalues Without Notice…Others Will Too...
Marriott Must Control Its Pesky Properties Which Levy Credit Card Surcharges

Marriott needs to crack down on renegade properties which defy corporate policy by passing on credit card surcharges to guests. The nickel-and-diming undermines confidence in the brand and aggravates customers. Westin In Florida Continues To Flout Marriott Policy, Levy...
Sad: Terror At Kahala Hotel & Resort In Honolulu

Over the years, I’ve raved about the Kahala Hotel & Resort in Honolulu, my favorite hotel on the island of Oahu. Today, I’m sad to report about a shooting and suicide that occurred at the hotel over the weekend....
Humble Hideki Matsuyama Travels Like The Rest Of Us

Hideki Matsuyama won the Masters Golf Tournament on Sunday. He’s earned over $35 million over the course of his professional golfing career. But his non-pretentious flight home via Atlanta and Chicago showcases a different personality than other celebrity golfers....
United Airlines Brings Micronesia Fleet To Mainland

Facing a steady climb in domestic demand but border closures restricting international travel, United Airlines may soon start utilizing Boeing 737s from its Micronesia fleet on domestic flights. These aircraft are quite different than the rest of the United...
Hands Off My Espresso, American Airlines!

Silly American Airlines. Silly corporate double-speak. So we’re really supposed to believe you are removing espresso pods and milk frothers to save fuel? It’s time to learn from the example of your new partner JetBlue and start offering gourmet...
Review: United Club Chicago O’Hare (ORD – B6)

Confession time. When I was a kid, I used to stand outside this lounge, flag down a person coming in, and ask to be guested in. Yes, that’s my memory of the B6 United Club at Chicago O’Hare. Much...
The Slobs Of LAX

Hey people: pick up your trash. What is so hard about picking up after yourselves? I could not believe the mess people left at a gate area at LAX prior to my recent flight. Slobs At LAX Use Gate...
United Airlines Resumes Pre-Pandemic Boarding

United Airlines will resume its “Better Boarding” group-style boarding process on Thursday, April 15, 2021. United Airlines Returns To Pre-Pandemic Group Boarding In a memo to employees, United explains the reason for the change: Now that more customers are...
Investigators Use Water Bottle On Spirit Airlines To Solve Murder Mystery

In 1985, Roger Dean and his wife D.J. suffered a home invasion robbery in the early hours of the morning. The assailant demanded Roger tie up his wife and provide him $30,000 in cash before murdering him. Now more...
My Aggravating Secondary Screening At Washington Dulles

I received the orange box again during my recent international-domestic connection through Washington Dulles…but at least now I know why. Another Orange Box Secondary Screening By DHS At Washington Dulles I travel with two passports. At least before the...
My COVID-19 Vaccination Was Not Virtue Signaling

Let me make one thing clear at the outset: my COVID-19 vaccination and jubilation surrounding it was not crass virtue signaling. Quite the contrary, I see vaccinations as a means to protect others and return to pre-pandemic life. It’s...
Crafting My Own Airline Meal

Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Earlier this...
Why I (Still) Love the Hyatt Carmel Highlands

My friend Ben from One Mile at a Time had an objectively bad stay at the Hyatt Carmel Highlands. One reason he stayed there was because I encouraged it both in conversation and on my blog. So how could...
Prince Philip Calls Economy Class “Ghastly”

Never one to shy away from expressing his opinion, Prince Philip has some choice words for economy class. Speaking to the Aircraft Research Association, the Consort to Queen Elizabeth II made clear that he would never set foot in economy...
Review: United Club Washington Dulles (IAD – D8)

During my recent international connection in Washington, DC I had time between flights to go lounge hopping. This review focuses on the D8 United Club at Washington Dulles. United Club Washington Dulles Review (D8) United has four United Clubs...
American Express Wages War On The Family…

American Express has updated the terms and conditions of its Platinum card to restrict guests in its Centurion Lounges starting in 2023. Calling this a “devaluation” may be too simplistic, but calling the policy an attack on families is...
Tucker Carlson Blasts United Airlines

I don’t have a TV at home, but several of you have shared this clip with me, so let’s explore Tucker Carlson’s extended attack against United Airlines on his Fox News program last night. Tucker Carlson Attacks New United...
United Airlines Considers Outsourcing Catering Workers While Lavishing Bonuses On Executives

Catering workers picketed at Denver International Airport yesterday after United Airlines hinted it is considering replacing them with cheaper contractors as soon as it legally can. United Airlines May Outsource Catering Workers At Its Flight Kitchens To be clear,...