It’s not as bad as it sounds: I’m not talking about an accident. Instead, I’m taking about a larger-than-life picture of your face gracing the fuselage of a 737. Kulula Airways, a South African budget airline affiliated with British...
AA Passenger Finds Dead Rat in Luggage, Told to Burn It
An AA passenger found a very unpleasant surprise in her delayed checked bag…a dead rat. Merry Cannon was happy to join her husband Leighton in Europe on a business trip. The couple lived in Arkansas with their two children...
Singapore Airlines Will Resume World’s Longest Flight by End of 2018
Singapore Airlines will resume nonstop service to New York by the end of 2018, reclaiming the title for world’s longest flight. Singapore Airlines served Newark, NJ from 2004 to 2013 using an A340-500 configured exclusively with 100 business class...
New Cookies Onboard United Polaris Business Class
Chocolate is out, cookies are in. And not just any cookies, but delicious white chocolate cranberry cookies. When United first unrolled its Polaris business soft product, every longhaul flight began with a chocolate truffle in premium cabins. Currently United passes...
Should This Man Have Been Thrown Off My Flight?
What happens when you just cannot hold it, but defy FAs in using the lavatory? On my way back from Hawaii, the man across the aisle from me simply could not hold it. At least that’s what he said....
JetBlue Returns to Ontario, Expands at Burbank and Palm Springs
JetBlue is returning to Ontario International Airport and ramping up service at Burbank and Palm Springs. Ontario JetBlue left Ontario in 2008 and is retuning precisely 10 years later. The new route will begin on September 05, 2018 and...
My Pictures from the New SFO United Polaris Lounge
Earlier today I had the chance to check out the beautiful new Polaris Lounge at San Francisco. While I’ll save my full review for tomorrow, I want to post a handful of pictures I took of the stunning new...
Review: My Final Trip in Virgin America First Class
Today Virgin America ceases to exist. The Richard Branson-inspired carrier has merged with Alaska Airlines and will be filed away in the history books like Continental, Northwest, and US Airways before it. Here’s a review of my final trip...
Passenger with Multiple Sclerosis Says Delta Tied Her to Wheelchair
A passenger who suffers from multiple sclerosis has accused Delta of lacking compassion and accommodation after she was tied to a wheelchair in Amsterdam with a “used” blanket. Look at this picture that Maria Saliagas’s son posted to his...
JetBlue Considers Los Angeles Expansion
JetBlue is looking beyond Long Beach and Los Angeles, hinting that it will expand services at another Los Angeles-area airport. Currently, JetBlue offers transcontinental service from Los Angeles to five cities and has a larger network out of Long...
Would You Take a Quadruple Upgrade in Exchange for Early Checkout?
The title says it all, but let me lay out the context. I booked our stay at The Kahala last week using the American Express Fine Hotels & Resorts program. Among the AMEX FHR benefits at the Kahala are:...
Review: SWISS A320 Business Class Zurich to Rome
This flight review is more about the journey than the flight itself. I was treated to incredible views of the Alps that made this one of the most beautiful flights I’ve ever taken. After an early departure from the...
United CEO Turns Down Lucrative Bonus
United CEO Oscar Munoz has turned down a lucrative bonus package, claiming it sends a message on accountability. In a note to employees, Munoz said in part: [Y]ou may hear that I did not receive a bonus for 2017....
Review: SWISS First Class Lounge Zurich (A Gates)
SWISS recently opened a beautiful new lounge in the A Gates area of Zurich Airport (ZRH). Here’s a detailed review. For questions on access, read this. The lounge is open daily from 5:30a to 10:30p and seats 86 people....
The Kahala: Still a Treasure in Honolulu
I took my wife to The Kahala for our brief trip to Hawaii last week. It remains my favorite hotel on the island. No full review is necessary because the hotel has not changed much from my last review...
Nutgate and Watergate 2.0: The Disgraced Sisters of Korean Air
Two heiress sisters. Two different controversies. One swift punishment: they’re both out of the family business. For now at least… We all remember the “nut rage” incident onboard a Korean Air flight from New York to Seoul in 2014. Cho...
Live and Let’s Fly Weekend Digest: April 22, 2018
Hello from LA. I’m back from Hawaii after a wonderful, albeit brief, getaway with my wife. In terms of top news for the week, we’ve now learned more about the new Marriott-SPG loyalty program. It looks good (for the...
Free Apple on Delta Ends Up Costing $500
A free snack on Delta ended up making a trip to Paris far more expensive. Crystal Tadlock says a Delta flight attendant gave her an apple toward the end of her flight from Paris. She took the piece of fruit...
Accessing Lufthansa or SWISS First Class Lounge With a Double Connection
Can you access a Lufthansa or SWISS First Class lounge with a double connection? Depends upon whom you ask. I was traveling on a Lufthansa First Class ticket (LAX-MUC-ZRH-FCO) and had reached Zurich. Per Lufthansa’s lounge access guidelines, first...
Southwest Gives $5,000 to Each Passenger on Flight 1380
Southwest Airlines is trying to minimize its legal exposure by preemptively paying off passengers aboard the ill-fated Flight 1380. Earlier this week, that Boeing 737-700 flight from New York to Dallas was forced to make an emergency landing in...
