After stuffing myself on the first leg of SQ15 from San Francisco to Seoul, it was time for another feast on the connection to Singapore. Thankfully, I had taken some time in Seoul to walk up and down the...
Controversial Air New Zealand Safety Video Angers Many

A new Air New Zealand safety video is out and although well done as usual, has angered many Kiwis. Why? Flight 901. Check out the new safety video below. It is filmed in Antarctica and features stunning scenery highlighting...
American Airlines Art Exhibit in Los Angeles

For all we like to rag on them, airlines often to do a lot of good for the community. In the era of #MeToo, American Airlines is recognizing the importance of female leadership across industries in Los Angeles. I’m...
Bizarre Business Class Advice in Harper’s Bazaar

It’s time to start calling out the mainstream media on fake upgrade and premium cabin stories. Several days ago a friend at United Airlines forwarded me an internal communication heralding the high ranking of United Polaris from Harper’s Bazaar. I...
Virgin Atlantic Confirms Upgrade Story is #FakeNews

Virgin Atlantic has confirmed what we all knew…the recent Bloomberg story on upgrades was #FakeNews. Gilbert from God Save the Points has done an excellent job in covering this story, going so far as to record a phone call...
Why Did Singapore Airlines Close Lounge in Seoul?

Next up in my Australia trip report is a review of the Singapore Airlines SilverKris lounge in Seoul Incheon. But that seems almost pointless considering Singapore unexpectedly shut down the lounge last month. Instead, let’s focus on the reason...
Review: Singapore Airlines 777-300ER First Class

After a successful photo finish in San Francisco to connect just as the doors were closing, my uncle and I settled into the eight-seat first class cabin dripping in sweat. Talk about first class… Note, this trip report covers...
Other States Court Delta After NRA Tax Dispute

As Delta Air Lines and the State of Georgia continue to fight over fuel subsidies in light of the recent NRA dispute, other states are actively courting Delta. New York Governor Andrew Cuomo: Virginia Gov. Ralph Northam: Rep. Tim...
Rude Exchange Over Carry-On Bag – But Who Was Rude?

I woke up this morning to a story entitled, “United passenger records heated exchange with ‘rude’ airline staff over carry-on bag” topping my airline travel news feed. It is a incident that occurred in the check-in lobby of Chicago...
Why You Should NEVER Argue with Airline Phone Agents

Even seasoned travelers need a reminder once in awhile that it simply does not pay to argue with an airline agent. I’ll admit it. I argued with an airline call center employee yesterday. It happens to the best of...
Introduction: Australian Holiday on Singapore Airlines

Welcome to my next trip report, a classic. I’m caught up on current trip reports and making a conscious effort this year to clear the queue before embarking on new adventures. I’ve outlined all the “classic” trip reports you...
Analysis: Delta’s Tax Break (Subsidies) Threatened by NRA Stance

See what happens when you wade into politics… Yesterday, I wrote about the backlash Delta was facing over its convoluted stance on the National Rifle Association. In response to the recent Florida school shooting, Delta removed its group discount...
Airbnb’s Secret Plan to Launch an Airline: Fact vs. Fiction

The Times of London ran a deliciously click-bait headline entitled, “Airbnb founder Brian Chesky reveals secret plans to launch airline.” But what’s actually possible? Quite a bit, actually. Like many of his contemporaries, Airbnb founder and CEO Brian Chesky is...
Lufthansa Doesn’t Like its New Livery

Lufthansa will be tinkering with its new livery once again, just days after revealing its new design to great fanfare. In an internal memo (in German) posted on a German frequent flyer talkboard, Lufthansa concedes the livery appears too...
In Eliminating NRA Discount, United and Delta are Taking a Stand

United Airlines and Delta joined rental car companies in eliminating discounts for National Rifle Association (NRA) members over the weekend. This, folks, is taking a stand. It is not a neutral position. Whether you want to celebrate this move...
United Solves its Ice Cream Bowl Crisis

Paper or plastic? United Airlines finally has a permanent solution for its ice cream bowl issue…plastic. If you have no idea what I’m talking about, read here. In a nutshell, United’s glass ice cream bowls were cracking, prompting the...
Model Brings “Emotional Support Casserole” on American Airlines Flight

What does a biting dog, peacock, and casserole have in common? All three serve in an emotional support capacity for the traveling public. Remember model Chrissy Teigen? She’s the one who tweeted about the 8hr ANA flight from Los Angeles...
Live and Let’s Fly Weekend Digest: February 25, 2018

Hello from the American Express Lounge at San Francisco International Airport. I’m on my way home from FTU after a great weekend in Seattle. It was an honor to meet many readers. Remember, there are four upcoming Frequent Traveler...
Review: Hyatt Centric Santa Barbara

Los Angeles is a great place to live, but one of the blessings of living in Southern California is weekend trips out of LA. One of my family’s favorite getaways is a two hour drive north to Santa Barbara....
The Paradox of Aeroplan’s Survivalist Mentality

Aeroplan will lose its largest partner, Air Canada, in 2020. While the program may continue to survive in some form, many predict parent-company Aimia is already preparing for the worst. As in au revoir. From what I hear, the decision...