United Airlines is in the process of retrofitting its current 767-300 and 777-200 fleet to install new Polaris Business Class seats. The first 767 is now out of the factory and will enter service this summer on an unspecified...
Why MileagePlus Go Card is Actually Great
Critics have come out against the MileagePlus Go Visa Prepaid Card early and often. But I think many of their criticisms are unfair and don’t accurately reflect the wider market for this product. This card is a great value...
United CEO Blasts Qatar CEO for Sexist Remarks
Yesterday I wrote about blatantly ageist remarks made by Qatar Airways CEO Akbar Al Baker that ridiculed US-based flight attendants. Now United CEO Oscar Munoz has come out swinging against him. In a note to employees, a YouTube link to Akbar’s...
United 777-300ER Current and Future Routes
United Airlines ordered 18 777-300ER aircraft. The first 14 will be delivered during 2017 with the four additional aircraft coming in 2018. What routes can you find the new aircraft on? What’s So Good About the United 777-300ER? The United...
Live and Let’s Fly Weekend Digest: July 09, 2017
I’ve escaped the Los Angeles heat and am basking in the cool summer rains of Germany. (sigh of contentment) Oddly, I’ve encountered horrible jet lag the last couple days — this despite flying nonstop to Europe in the evening...
United Status Matched Me to 1K!
I have previously noted that American Airlines has gutted their Advantage frequent flyer and because of that I am leaving American. Loyalty is a two-way street and American has worked hard to make it a one-way street, well I’m...
Victim: United Threatened Me to Deter Lawsuit Over Employee Assault
Last month, I wrote about the a man who was assaulted by a United employee at Houston (IAH). The assault happened in 2015 and many questioned why it took him two years to come forward. A shocking new allegation...
United Airlines’ Plan to Bankrupt Alitalia?
United Airlines will serve Rome year-around from its Newark hub. Might this be a plan to hasten Alitalia’s demise? Currently, United offers seasonal service to Rome from the following hubs: Chicago (ORD) Newark (EWR) Washington Dulles (IAD) While ORD and IAD...
United Airlines Steals Seat from Child, Forcing Him Into Mother’s Lap
A mother traveling on United Airlines to Boston was forced to hold her two year old on her lap even after purchasing a ticket for him when his seat was given away to a standby passenger. In the United States,...
Here’s Why United’s Award Booking Rules are Just Stupid
I run Award Expert, a boutique travel consulting agency that specializes in the effective use of miles and points. Consequently, my team and I are well-acquainted with the nuances of every loyalty program worth talking about. Not surprisingly, we deal with United...
Cool New United Airlines Museum Exhibit at SFO
If you’re flying through Terminal 3 of San Francisco International (SFO) in the coming months, factor in an extra 15 minutes to check out an amazing United Airlines museum-quality exhibit. The SFO Museum rotates collections twice per year in the long hallway...
United CEO Reflects on Independence Day
Happy Independence Day to my readers in the USA. United CEO Oscar Munoz sent the following note to UA workers this morning. Thanks to a FA friend for sharing it with me: Dear United Family, This Fourth of July, our...
Live and Let’s Fly Weekend Digest: July 2, 2017
Greetings from over the Atlantic on a rare overnight westbound flight. The week took an unexpected turn as I found myself on a very quick jaunt to Germany and Jordan. More details on that trip are coming. In the...
Emergency Landing at Denver as United Aircraft Catches Flames
Scary moments today as the left engine of a United Express aircraft caught fire, forcing an emergency landing and hasty evacuation. United 5869, enroute from Aspen to Denver, encountered fire upon descent. The SkyWest-operated Bombardier CRJ-700 was met by fire officials upon...
The One United Award I’m Booking Before Devaluation
Earlier today I analyzed the upcoming United MileagePlus devaluation coming in November. I noted that awards originating outside the USA are going up in price, but did not go into detail. I’ll go into detail now on one particular...
Why I’m THANKFUL for Latest United Mileage Plus Devaluation
I hate all devaluations. But United’s latest devaluation could have been much worse. Much worse. Let’s review what will change on November 01, 2017. For over a year now I have been predicting another United MileagePlus devaluation. While both...
United Airlines Wins Lawsuit Against untied.com
For the last two decades, a Canadian professor has collected complaints against United Airlines and posted them to his website, untied.com. Now a Canadian Federal Court has ruled that his website violates United’s trademarks and copyright. Jeremy Cooperstock, founder...
Traumatic: Baby Hospitalized After Overheating on United Flight
In a story that hits quite close to home for me, a mother claims she nearly lost her four-month-old son after sitting in a hot cabin on a delayed United Express flight. His whole body flashed red and his...
More Promising Changes to United Onboard Dining Menu Next Month
It’s not just pizza that is coming to United Airlines next month. The airline will also introduce additional buy-on-board items that refresh its Bistro on Board menu. New items include: Protein Bowl Breakfast Flatbread Thai Style Chicken Ciabatta Sandwich Refreshed...
United’s New Taxi Ad Campaign: Newark is Closer
Keep an eye out for yellow cabs in New York City with electronic timers on them: it is part of United’s new ad campaign. United Airlines wants to “dispel the myth” that a ride to JFK is quicker than a ride...
