I missed the solar eclipse this week…I was on the other side of the world…but hopefully when the next one rolls around in 2044 (I’ll be a very old man by then…) I will be in the right place...
United Airlines Flight Diverts After Dog Defecates In First Class Cabin

Weeks after a similar incident, another dog defecated on the floor of the forward lavatory and first class cabin on a United Airlines flight, forcing a costly diversion. Isn’t it time to require dogs to be kept in cages...
Happy Now? Impatient First Class Passenger Shoves Woman During Boarding, Gets Thrown Off United Airlines Flight

An impatient first class passenger who shoved past a woman much smaller than him because he thought she was not entitled to board a United Airlines flight before him deserved to be thrown off. Kudos to the flight crew...
United Airlines Restricting Award Space To Partners

In what appears to be a change to longstanding policy, United Airlines is no longer making all of its “saver level” award space available to members of partner frequent flyer programs. If this is indeed a new trend, it...
How United Airlines Is Handling Passengers Afraid Of Boeing Airplanes

Earlier this week I talked about the renewed focus on safety at United Airlines. As part of that effort, the carrier is guiding reservations agents on how to talk to passengers who may be afraid of stepping onto a...
United CEO Scott Kirby Tells Employees: Don’t Be Defensive, But Focus On Safety

We’re seeing a concerted effort across every department at United Airlines to renew and refresh a focus on safety, an effort spearheaded by CEO Scott Kirby as negative headlines concerning maintenance on United Airlines continue to make headlines around...
United Airlines 787-10 Diverts After “Roller Coaster” Turbulence Injures Several Onboard

A United Airlines 787-10 bound for Newark was forced to divert after encountering severe “roller coaster” turbulence during final approach. United Airlines 787-10 Diverts After Strong Winds, “Roller Coaster” Turbulence Over Newark Scuttle Landing Heavy winds and turbulence that...
United Airlines Makes Wheelchair Travel Easier

United Airlines has launched a new digital tool on its app and website that makes it easier for passengers who use a wheelchair to identify flights that can best accommodate the specific dimensions of their mobility device. United Airlines...
United Airlines Passenger Upset Over Fake “Service” Dog

A United Airlines passenger has expressed indignation over a suspicious and potentially fake “service dog” that was recently spotted in a first class cabin. Fake Sevice Dog On United Airlines Flight? In a video posted to Reddit entitled, “There’s...
United Airlines Will Install Larger Overhead Bins On Embraer E175 Fleet

United Airlines will install larger overhead bins across its SkyWest-operated Embraer E175 fleet. Larger Overhead Bins Coming To United Airlines Embraer E175 Fleet Operated by SkyWest These new bins will be available on 50 aircraft with a 76-seat configuration...
United Airlines Now Allows Pooling Of MileagePlus Miles, With One Catch [Tech Glitch Resolved]

3/26/2024 UPDATE: Functionality has been restored. You can access the tool to pool your United miles here. Has anyone done this? How smooth was the process for you? United Airlines Suspends Pooling Of MileagePlus Miles, Blames Technical Glitch 3/22/2204...
Boeing 737 Mechanic Explains Why United Airlines Is Under Scrutiny

A Boeing 737 mechanic has weighed in a helpful way that provides insight as to why United Airlines now finds itself under FAA scrutiny. Veteran Boeing 737 Mechanic Offers Opinion On Why Increased Scrunity Over United Airlines Is Justified...
United Airlines Faces Increased Government Oversight, Certification Delays

After a string of recent mechanical incidents at United Airlines, Federal Aviation Administration (FAA) regulators are stepping up oversight, potentially placing United’s growth plan in danger. FAA Steps Up Oversight Of United Airlines Late last night, a memo was...
Cool: United Airlines Will Let You “Waitlist” Preferred Seat Onboard

United Airlines is rolling out a new app feature that will not just notify you if a preferred seat becomes available onboard, but automatically move you. This marks another great United app innovation. Let’s explore the details. United App...
“Nepo Baby” Boasts About His “First Class” Flight Perks On United Airlines

I can’t decide if I simply love this story or have great sympathy that this young man’s days as a pass rider may soon come to a screeching halt. A self-professed “nepo baby” sharing about his flight benefits on...
United Airlines CEO Scott Kirby Addresses Safety In Note To Frequent Flyers

United Airlines CEO Scott Kirby has sent a note to frequent flyers emphasizing the carrier will “learn the right lessons” from a string of recent aircraft maintenance incidents and vowing that a culture of safety is paramount at United...
How Did External Panel Detach On United Airlines 737-800?

An external panel detached on a United Airlines-operated Boeing 737-800 aircraft, leaving a visible gap in the fuselage. What caused this to happen and how did it go unnoticed until it was later discovered on the ground? External Panel...
United Airlines Debuts Facial Scanning Technology At Two Hubs

United Airlines has debuted new facial scanning technology in coordination with TSAPreCheck at two of its hubs: Chicago and Los Angeles. The implications are limited for now, but this lays the groundwork for a much more seamless airport experience...
United Airlines To Boeing: Stop Building 737 MAX 10

United Airlines has officially told Boeing to put the brakes on its 737 MAX 10 project for United, noting that production delays and certification concerns have forced United to plan for a fleet without an aircraft that was meant...
Wow: Another United Airlines Mechanical Incident, This Time A Boeing 777-300ER Diversion In Australia

Last week was simply horrible for United Airlines, with multiple mechanical issues that raised questions about the carrier and its maintenance and also raised safety concerns about Boeing. Today, another incident occurred, this time involving a diversion of a...