United Airlines CEO Scott Kirby has sent a note to frequent flyers emphasizing the carrier will “learn the right lessons” from a string of recent aircraft maintenance incidents and vowing that a culture of safety is paramount at United...
How Did External Panel Detach On United Airlines 737-800?
An external panel detached on a United Airlines-operated Boeing 737-800 aircraft, leaving a visible gap in the fuselage. What caused this to happen and how did it go unnoticed until it was later discovered on the ground? External Panel...
United Airlines Debuts Facial Scanning Technology At Two Hubs
United Airlines has debuted new facial scanning technology in coordination with TSAPreCheck at two of its hubs: Chicago and Los Angeles. The implications are limited for now, but this lays the groundwork for a much more seamless airport experience...
United Airlines To Boeing: Stop Building 737 MAX 10
United Airlines has officially told Boeing to put the brakes on its 737 MAX 10 project for United, noting that production delays and certification concerns have forced United to plan for a fleet without an aircraft that was meant...
Wow: Another United Airlines Mechanical Incident, This Time A Boeing 777-300ER Diversion In Australia
Last week was simply horrible for United Airlines, with multiple mechanical issues that raised questions about the carrier and its maintenance and also raised safety concerns about Boeing. Today, another incident occurred, this time involving a diversion of a...
An Open Letter To United Airlines Pilots
As a follow-up to my locked lavatory story, I’ve composed an open letter to pilots at United Airlines. Dear United Airlines Pilots: First, I want to thank you for your overall professionalism, skill, and commitment to safety. I’ve flown...
Mystery: United 737 MAX 8 Veers Off Runway In Houston
A United Airlines 737 MAX 8 appeared to land in Houston without issue, but shortly thereafter overshot the runway and came to a stop on the grass with the left landing gear collapsed. What happened? United 737 MAX 8...
Wheel Falls Off United Airlines 777-200 During SFO Takeoff, Smashes Cars
A wheel fell off a United Airlines 777-200 jet during takeoff from San Francisco, unfortunately landing on “several” parked cars and causing a fair amount of damage. Meanwhile, the flight diverted to Los Angeles out of an abundance of...
The Curious Reason United Airlines Singapore – San Francisco Flight Diverted To Honolulu
On Tuesday, United Airlines flight 002 from Singapore to San Francisco diverted to Honolulu. The reason for the diversion is vague, but we have an idea and also a debate as to whether United handled this well. The Reason...
United Airlines Adds Tokyo – Cebu Flight, New Service To Medellin
In addition to its new flight to Marrakesh, United Airlines will add a new route from Tokyo to Cebu in the Philippines, a rare addition from its former Tokyo Narita hub. United will also launch new service to Medellin,...
United Airlines Adds Newark – Marrakech Service On Premium 767-300ER
This October, United Airlines will launch a new service from Newark to Marrakech, marking United’s first venture into Morocco. United Airlines New Marrakech Service Starts In October 2024 On October 24, 2024 United Airlines will launch 3x weekly service...
United Airlines Teases New Routes: My Predictions
United Airlines will announce new 2024 routes tomorrow morning at 8:00 am ET and has once again teased us with a short video offering clues about the new dots and lines. Here are my predictions. My Predictions For New...
United Airlines Notes New Gen Z Booking Trend
United Airlines is gearing up for its biggest spring break ever and in so doing, has noticed a new booking trend: Gen Z travelers are venturing out beyond traditional spring break destinations like the beaches of Florida or Mexico...
Child’s Meal In United Airlines Business Class
On my last transcontinental flight on United Airlines in business class I ordered a child’s meal…and it was quite decent, though the sides certainly were not. Taste Test: Child’s Meal In United Airlines Business Class United offers special meals...
Combative Couple Force Diversion Of United Airlines Transatlantic Flight
An allegedly inebriated and combative couple engaged in a fierce brawl, forcing a diversion of a United Airlines 767-300 traveling across the Atlantic on Friday morning. Report: Fight Between Combative Couple Escalates, Forcing Diversion On United Airlines 767-300 United...
United Pilots Lock Business Class Lavatory For “Security”
A friend of mine was traveling from Washington to Munich on United Airlines earlier this week and shared with me a concerning story about how pilots monopolized a lavatory in business class. I haven’t seen this myself before, but...
United Airlines CEO Reflects On Pandemic Anniversary
Four years after the novel coronavirus became a global pandemic, United Airlines CEO Scott Kirby is reflecting on how those pivotal days in early 2020 changed the course of his airline. United Airlines CEO Kirby Reflects On 4th Pandemic...
Chinese-American Sues United Airlines, Claiming Flight Attendant Discrimination
A Chinese-American passenger is suing United Airlines, claiming a Caucasian flight attendant discriminated against him on the basis of his race and that United tried to cover up the incident by banning him from future flights. Chinese-American Files Discrimination...
Delta Air Lines Launching Subsidized Route From Los Angeles – Brisbane
Delta Air Lines will launch seasonal service from Los Angeles to Brisbane in a bid to push United Airlines out of the market and take advantage of generous subsidies from the Queensland, Australia government. Delta Air Lines Announces Los...
United Airlines Pilot Denies Boarding To Passenger For Cursing
A passenger was denied boarding on a United Airlines transcontinental flight after cursing at a gate agent. The captain happened to overhear the conversation… Nice: Passenger Denied Boarding After Cursing At Gate Agent One of my favorite threads on...
