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Category Archives: United Airlines

NewsUnited Airlines

Glitch: United Airlines Is Charging 1Ks For Food In Economy Class

Matthew Klint Posted onSeptember 16, 2023November 13, 2023 11 Comments
a food in a plastic bag

I’ve heard from many United Premier 1K and Global Services passengers that they have been charged recently for “Bistro on Board” meals that are supposed to be complimentary in economy class. United is aware of the issue and working...

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United Airlines

United Airlines CEO Warns Higher Compensation For Delays Will Compromise Safety

Matthew Klint Posted onSeptember 13, 2023November 13, 2023 23 Comments
a man in safety vests talking to another man

I know United Airlines CEO Scott Kirby does not want European-style delay compensation in the United States, but I wish he would not continue to warn it could compromise safety. United CEO Kirby: More Consumer Compensation Is A Threat...

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NewsUnited Airlines

United Airlines Opens Massive New Club Lounge in Denver

Matthew Klint Posted onSeptember 13, 2023November 13, 2023 8 Comments
a group of people sitting in a room with a fireplace

United Airlines has opened a new 35,000-square-foot B East lounge in the B Concourse of Denver International Airport, the largest United Club it has ever opened. United Airlines Opens B East Lounge In Denver, Its Largest United Club Yet...

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NewsUnited Airlines

United Airlines Tips Hand On New A321XLR Polaris Seat (Pictures)

Matthew Klint Posted onSeptember 12, 2023November 13, 2023 30 Comments
a drawing of a machine

A patent filing by United Airlines gives us a hint of what kind of Polaris Business Class seat to expect on the Airbus A321XLR and perhaps on a subfleet of the 737 MAX 10. United Airlines Gives Us Clue...

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United Airlines

United Airlines CEO Scott Kirby Reflects On 9/11

Matthew Klint Posted onSeptember 11, 2023November 13, 2023 3 Comments
a close up of a flag

United Airlines CEO Scott Kirby has penned his thoughts as we reflect upon the 9/11 attacks 22 years later. Scott Kirby, United Airlines CEO, Emphasizes Service As He Reflects On 9/11 Unlike his predecessor Oscar Munoz, Kirby typically prefers...

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United Airlines

A Fascinating Recollection Of 09/11 From Onboard A United Airlines Flight

Matthew Klint Posted onSeptember 11, 2023November 13, 2023 15 Comments
09-11 Airline Passenger

Today marks the 22nd anniversary of the September 11, 2001 attacks. I consciously try not to single out this day on the blog, but after reading the stirring recollection of an airline passenger on that fateful 9-11 day, I...

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NewsUnited Airlines

Attempted Cockpit Breach On United Airlines 737 Leads To Systemwide Pilot Alert

Matthew Klint Posted onSeptember 9, 2023November 13, 2023 29 Comments
airplanes on the runway

An attempted cockpit breach on a United Airlines 737 flight to Los Angeles prompted an urgent warning to all pilots in the air at the time. United Airlines Issues Urgent Level 4 Alert To Pilots After Attempted Cockpit Breach...

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United Airlines

What United Airlines Is Doing With Leftover Sunday Riley Products

Matthew Klint Posted onSeptember 9, 2023November 13, 2023 6 Comments
a group of bottles of hand cream

United Airlines is transitioning away from Sunday Riley as its onboard skincare partner and will use its venerable “Halfway To Hawaii” game as a way to eliminate the remaining product inventory. United Airlines “Halfway To Hawaii” Game Now Features...

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NewsUnited Airlines

Fresh Food Returns To United Express

Matthew Klint Posted onSeptember 8, 2023November 13, 2023 5 Comments
a plate of food and a bowl of salad

Fresh food has returned to premium cabins on United Express, a long-overdue step that will greatly improve catering when flying in the front cabin on a longer regional jet flight. Fresh Food Now Served in Premium Cabins On United...

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NewsUnited Airlines

Rumor: United Airlines Will Debut New 787 Polaris Business Class Seat This Month

Matthew Klint Posted onSeptember 7, 2023November 13, 2023 42 Comments
a man and woman standing in front of an exit door

It appears the launch of Polaris 2.0 on September 20th may be more than just about the soft product…we are hearing that United will also reveal a brand new business class seat for its pending Boeing 787 Dreamliner jets....

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NewsUnited Airlines

United Airlines Plans “Polaris 2.0” Launch On September 20, 2023

Matthew Klint Posted onSeptember 7, 2023November 13, 2023 24 Comments
a woman lying in a bed

Something is brewing at United Airlines concerning its longhaul Polaris Business Class product. I’ve only been able to put together a few puzzle pieces, but it appears a big announcement, dubbed Polaris 2.0, is planned for September 20, 2023....

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NewsUnited Airlines

United Airlines Teases New Polaris Business Class Tableware

Matthew Klint Posted onSeptember 6, 2023November 13, 2023 24 Comments
a table with bowls of food and a sign

Whether intentionally or not, we now have an idea of what the next generation of tableware will look like in Polaris Business Class on United Airlines. New Tableware In Polaris Business Class on United Airlines Tomorrow, United will hold...

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United Airlines

United Airlines Must Not Let Cabin Interiors Deteriorate…

Matthew Klint Posted onSeptember 5, 2023November 13, 2023 21 Comments
United Airlines Interiors Maintained

A single picture may just be anecdotal, but United Airlines must not let its cabin interiors deteriorate even with “United Next” retrofits planned. Aircraft Interiors Must Be Maintained Ahead Of Retrofits At United Airlines View From The Wing shares...

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Flight AttendantNewsUnited Airlines

United Airlines Flight Attendants Protest Across USA

Matthew Klint Posted onSeptember 1, 2023November 13, 2023 22 Comments
a group of people in uniform

Flight attendants for United Airlines assembled yesterday to protest at major airports for a new contract, which they claim is two years overdue. United Airlines Flight Attendants Protest For New Contract, Work Improvements The AFA-CWA union representing flight attendants...

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Family TravelFlight ReviewsUnited Airlines

My First Flight In United Polaris Business Class (A Child’s Review)

Matthew Klint Posted onAugust 30, 2023November 13, 2023 21 Comments
a person sitting in a chair in an airplane

I’ve asked my three-year-old daughter Claire Marie to offer her thoughts on our recent 787-9 flight from Los Angeles to London on United Airlines in Polaris Business Class. You can find similar reviews from my son Augustine here (LAX-LHR)...

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Family TravelFlight ReviewsUnited Airlines

Traveling In United Airlines Polaris Business Class With My Family, A 787-9 Flight Review

Matthew Klint Posted onAugust 29, 2023November 13, 2023 31 Comments
a man and child looking out of an airplane window

To begin our summer trip, we flew from Los Angeles to London on United Airlines in Polaris Business Class on the 787-9. In short: despite a three-hour delay, the flight was great, with superb service, edible food, and a...

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United Airlines

My “Celebrity” Captain On United Airlines

Matthew Klint Posted onAugust 28, 2023November 13, 2023 14 Comments
a man in a uniform

From Los Angeles to London I had the treat of flying under the command of United Airlines Captain Alberto Diaz, who is not just the star of United’s current safety video but a wonderful man who showed such genuine...

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NewsUnited Airlines

United Airlines 767-300 Causes Ground Stop At Chicago O’Hare

Matthew Klint Posted onAugust 28, 2023November 13, 2023 12 Comments
a plane parked at an airport

A United Airlines 767-300 bound for Zurich caused a temporary ground stop in Chicago O’Hare Sunday afternoon after encountering a mechanical issue just before takeoff. UA3, A 767-300 From Chicago – Zurich Causes Ground Stop At O’Hare Airport UA3,...

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Airport LoungesLos Angeles LAXUnited Airlines

A Family Lunch In United Polaris Lounge LAX

Matthew Klint Posted onAugust 26, 2023November 13, 2023 5 Comments
a painting on the wall of a restaurant

Unsure of how the onboard cuisine would be ahead of our trip to London, my family enjoyed a nice lunch in the United Polaris Lounge at LAX. This lounge really is a value-add to flying United and Star Alliance...

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Law In TravelNewsUnited Airlines

United Airlines Will Pay $30 Million To Quadriplegic “Violently” Removed From Aircraft

Matthew Klint Posted onAugust 25, 2023November 13, 2023 36 Comments
a man lying down with his tongue out

United Airlines has agreed to settle a lawsuit for $30 million brought by a quadriplegic man who his family says was “violently” removed from a flight, causing extensive health damage. United Airlines Settles Quadriplegic Lawsuit For $30 Million 26-year-old...

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