I’ve heard from many United Premier 1K and Global Services passengers that they have been charged recently for “Bistro on Board” meals that are supposed to be complimentary in economy class. United is aware of the issue and working...
United Airlines CEO Warns Higher Compensation For Delays Will Compromise Safety
I know United Airlines CEO Scott Kirby does not want European-style delay compensation in the United States, but I wish he would not continue to warn it could compromise safety. United CEO Kirby: More Consumer Compensation Is A Threat...
United Airlines Opens Massive New Club Lounge in Denver
United Airlines has opened a new 35,000-square-foot B East lounge in the B Concourse of Denver International Airport, the largest United Club it has ever opened. United Airlines Opens B East Lounge In Denver, Its Largest United Club Yet...
United Airlines Tips Hand On New A321XLR Polaris Seat (Pictures)
A patent filing by United Airlines gives us a hint of what kind of Polaris Business Class seat to expect on the Airbus A321XLR and perhaps on a subfleet of the 737 MAX 10. United Airlines Gives Us Clue...
United Airlines CEO Scott Kirby Reflects On 9/11
United Airlines CEO Scott Kirby has penned his thoughts as we reflect upon the 9/11 attacks 22 years later. Scott Kirby, United Airlines CEO, Emphasizes Service As He Reflects On 9/11 Unlike his predecessor Oscar Munoz, Kirby typically prefers...
A Fascinating Recollection Of 09/11 From Onboard A United Airlines Flight
Today marks the 22nd anniversary of the September 11, 2001 attacks. I consciously try not to single out this day on the blog, but after reading the stirring recollection of an airline passenger on that fateful 9-11 day, I...
Attempted Cockpit Breach On United Airlines 737 Leads To Systemwide Pilot Alert
An attempted cockpit breach on a United Airlines 737 flight to Los Angeles prompted an urgent warning to all pilots in the air at the time. United Airlines Issues Urgent Level 4 Alert To Pilots After Attempted Cockpit Breach...
What United Airlines Is Doing With Leftover Sunday Riley Products
United Airlines is transitioning away from Sunday Riley as its onboard skincare partner and will use its venerable “Halfway To Hawaii” game as a way to eliminate the remaining product inventory. United Airlines “Halfway To Hawaii” Game Now Features...
Fresh Food Returns To United Express
Fresh food has returned to premium cabins on United Express, a long-overdue step that will greatly improve catering when flying in the front cabin on a longer regional jet flight. Fresh Food Now Served in Premium Cabins On United...
Rumor: United Airlines Will Debut New 787 Polaris Business Class Seat This Month
It appears the launch of Polaris 2.0 on September 20th may be more than just about the soft product…we are hearing that United will also reveal a brand new business class seat for its pending Boeing 787 Dreamliner jets....
United Airlines Plans “Polaris 2.0” Launch On September 20, 2023
Something is brewing at United Airlines concerning its longhaul Polaris Business Class product. I’ve only been able to put together a few puzzle pieces, but it appears a big announcement, dubbed Polaris 2.0, is planned for September 20, 2023....
United Airlines Teases New Polaris Business Class Tableware
Whether intentionally or not, we now have an idea of what the next generation of tableware will look like in Polaris Business Class on United Airlines. New Tableware In Polaris Business Class on United Airlines Tomorrow, United will hold...
United Airlines Must Not Let Cabin Interiors Deteriorate…
A single picture may just be anecdotal, but United Airlines must not let its cabin interiors deteriorate even with “United Next” retrofits planned. Aircraft Interiors Must Be Maintained Ahead Of Retrofits At United Airlines View From The Wing shares...
United Airlines Flight Attendants Protest Across USA
Flight attendants for United Airlines assembled yesterday to protest at major airports for a new contract, which they claim is two years overdue. United Airlines Flight Attendants Protest For New Contract, Work Improvements The AFA-CWA union representing flight attendants...
My First Flight In United Polaris Business Class (A Child’s Review)
I’ve asked my three-year-old daughter Claire Marie to offer her thoughts on our recent 787-9 flight from Los Angeles to London on United Airlines in Polaris Business Class. You can find similar reviews from my son Augustine here (LAX-LHR)...
Traveling In United Airlines Polaris Business Class With My Family, A 787-9 Flight Review
To begin our summer trip, we flew from Los Angeles to London on United Airlines in Polaris Business Class on the 787-9. In short: despite a three-hour delay, the flight was great, with superb service, edible food, and a...
My “Celebrity” Captain On United Airlines
From Los Angeles to London I had the treat of flying under the command of United Airlines Captain Alberto Diaz, who is not just the star of United’s current safety video but a wonderful man who showed such genuine...
United Airlines 767-300 Causes Ground Stop At Chicago O’Hare
A United Airlines 767-300 bound for Zurich caused a temporary ground stop in Chicago O’Hare Sunday afternoon after encountering a mechanical issue just before takeoff. UA3, A 767-300 From Chicago – Zurich Causes Ground Stop At O’Hare Airport UA3,...
A Family Lunch In United Polaris Lounge LAX
Unsure of how the onboard cuisine would be ahead of our trip to London, my family enjoyed a nice lunch in the United Polaris Lounge at LAX. This lounge really is a value-add to flying United and Star Alliance...
United Airlines Will Pay $30 Million To Quadriplegic “Violently” Removed From Aircraft
United Airlines has agreed to settle a lawsuit for $30 million brought by a quadriplegic man who his family says was “violently” removed from a flight, causing extensive health damage. United Airlines Settles Quadriplegic Lawsuit For $30 Million 26-year-old...
