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Category Archives: United Airlines

United Airlines

United Airlines Silently Extends MileagePlus Elite Status

Matthew Klint Posted onDecember 4, 2021November 14, 2023 69 Comments
a woman in flight attendant giving a piece of paper to a woman in an airplane

Without fanfare or any sort of announcement at all, United Airlines has extended the elite status of some MileagePlus members for another full year and extended the validity of PlusPoints for 6-12 months. United Airlines Extends MileagePlus Elite Status...

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United Airlines

My Seatmate Throws A Hissy Fit Over His First Class Breakfast

Matthew Klint Posted onDecember 2, 2021November 14, 2023 83 Comments
a plate of food and drinks on a tray

This morning I flew from Los Angeles to Denver on United Airlines in first class. Breakfast was served onboard. When my seatmate wound up with his second choice, he threw a hissy fit for the ages. A Hissy Fit...

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United Airlines

United Airlines Operates First Passenger Flight Using 100% Sustainable Aviation Fuel

Matthew Klint Posted onDecember 2, 2021November 14, 2023 7 Comments
a white airplane with blue and green text on it

United Airlines made history on Wednesday by operating the world’s first-ever passenger flight using 100% sustainable aviation fuel (SAF). United Airlines Flies First Flight With 100% Sustainable Aviation Fuel + Passengers Onboard The flight took off from Chicago O’Hare (ORD)...

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Trip ReportsUnited Airlines

Live Trip Report: Dignity Returns To United Airlines First Class

Matthew Klint Posted onDecember 1, 2021November 14, 2023 48 Comments
a cup of coffee and a glass of water on a table

Greetings from 28,000 feet, as I travel back to Los Angeles from Las Vegas. In celebration of the return of glassware and ceramic cups onboard United Airlines, I took a brief trip to Las Vegas this morning. Dignity Returns...

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United Airlines

United Airlines CEO Woos Employees In Thanksgiving Day Message

Matthew Klint Posted onNovember 25, 2021November 14, 2023 26 Comments
a man and woman wearing face masks and standing in an airplane

In an upbeat message directed at employees, United Airlines CEO Scott Kirby focused his Thanksgiving Day message on thanking employees for their service. United Airlines CEO 2021 Thanksgiving Video While Oscar Munoz was much loved by United employees during...

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Meal of the WeekUnited Airlines

Taste Test: Beatrix Market Mediterranean Grain Bowl On United Airlines

Matthew Klint Posted onNovember 24, 2021November 14, 2023 8 Comments
Mediterranean Grain Bowl United Airlines

My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. My upgrade did not...

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United Airlines

United Airlines Adds Hot Chocolate Onboard

Matthew Klint Posted onNovember 24, 2021November 14, 2023 24 Comments
a cup of hot chocolate with a spoon and a blue background

With all the bad news swirling around us, how about a nice cup of hot chocolate? Hot chocolate from Ghirardelli will soon be available onboard in all cabins on United Airlines. United Adds Ghirardelli Hot Chocolate Onboard Long a staple in...

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United Airlines

United Airlines Restores Milestone Anniversaries Program For Employees

Matthew Klint Posted onNovember 23, 2021November 14, 2023 22 Comments
a close up of a badge

It is often the little things done behind the scenes that can make the biggest difference in terms of employee morale and therefore their motivation to deliver great service onboard, at airports, or on the phone; in some cases...

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United Airlines

United Airlines Flight Attendants Resist Return Of Pre-Departure Beverages

Matthew Klint Posted onNovember 22, 2021November 22, 2021 85 Comments
United Closing Flight Attendant Bases

The union representing flight attendants at United Airlines is pushing back against the return of pre-departure beverages in premium cabins onboard. United Airlines Flight Attendant Union: No Pre-Departure Beverages The bulletin to flight attendants came from the Association of...

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United Airlines

United Airlines CEO Stands Up To Wall Street, Bets On Quality

Matthew Klint Posted onNovember 20, 2021November 14, 2023 31 Comments
a group of people in uniform

This week was Leadership Week at United Airlines with a number of addresses from top-level leadership about the future of United. In an extended conversation with Walter Isaacson, a member of the United Airlines Board of Directors, CEO Scott...

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Law In TravelUnited Airlines

United Airlines Pilot Jailed After Turning Up For Work 4X Over Legal Blood Alcohol Limit

Matthew Klint Posted onNovember 19, 2021November 14, 2023 40 Comments
a plane flying in the sky

At first I thought I had already written about this…because in 2017 I did write about a United 757-200 pilot who had a bit too much to drink in Glasgow, was given a breathalyzer test at the airport, found...

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AnalysisUnited Airlines

Money + Miles Awards At United Airlines: Good Concept, Bad Value

Matthew Klint Posted onNovember 18, 2021November 14, 2023 6 Comments
a wallet full of cash

The concept of applying miles toward the value of your purchased ticket is a blast from the past at United Airlines and an intriguing one. But there is virtually no value under the current iteration of this redemption option....

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United Airlines

United Is Choosing A Very Good Time To Reinstate Alcohol On Flights

Matthew Klint Posted onNovember 18, 2021November 18, 2021 11 Comments
a man giving a drink to a woman

A column by Lindsay Rogers at InsideHook argues that United is choosing a “very weird time” to reinstate alcohol on flights. Quite the contrary, I think United is choosing a very good time to bring back its full liquor...

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SingaporeUnited Airlines

United Airlines Will Resume Nonstop Singapore Service

Matthew Klint Posted onNovember 17, 2021November 14, 2023 22 Comments
an airplane parked in a hangar

On January 5, 2022 United Airlines will resume its nonstop service between San Francisco and Singapore. United Airlines Service To Singapore Relaunches In January 2022 As Singapore bucks the trend of its neighbors and takes a “we must live...

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Law In TravelUnited Airlines

Don’t Touch My Husband! Woman Shoves Flight Attendant For Waking Up Hubby, Now Faces Jail Time

Matthew Klint Posted onNovember 16, 2021November 14, 2023 55 Comments
a woman sitting in an airplane

In an odd story that is about masks but not really about masks, an angry wife faces jail time after repeatedly pushing a flight attendant who awakened her husband and reminded him to wear his mask during an overnight...

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United Airlines

Official: United Airlines Restores Glassware, Pre-Departure Beverages

Matthew Klint Posted onNovember 16, 2021November 14, 2023 15 Comments
a woman holding a tray of drinks

After a 20 month hiatus, United Airlines will restore pre-departure beverages in premium cabins on its mainline flights later this month and restore glassware and ceramic cups onboard starting next month. United Airlines Will Restore Pre-Departure Beverages On Mainline...

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United Airlines

American Airlines Restores Ice Cream Sundaes And Glassware: Your Turn United Airlines…

Matthew Klint Posted onNovember 15, 2021November 14, 2023 43 Comments
a dessert on a plate with a spoon

American Airlines has restored two key elements of premium cabin service to its premium transcontinental and intnerconinetal flights: glassware and ice cream sundaes. It’s time for United Airlines to do the same. It’s Time For Ice Cream Sundaes And Glassware...

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United Airlines

United Airlines CEO: We Will Be Largest Airline In The World By Summer 2022

Matthew Klint Posted onNovember 13, 2021November 14, 2023 92 Comments
a man in a suit standing in front of a large globe

United Airlines CEO Scott Kirby is mincing no words: United plans to be the world’s largest airline by next summer as it awaits the return of its 777 jets and continues to take delivery of new jets. United Airlines...

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FrontierUnited Airlines

United Airlines Chases Frontier Airlines Out Of Newark And Washington Dulles

Matthew Klint Posted onNovember 12, 2021November 14, 2023 18 Comments
a white airplane with green and blue text flying in the sky

Citing “high airport costs,” Frontier Airlines will suspend service to Newark Liberty International Airport (EWR) and Washington Dulles International Airport (IAD) in early 2022. The decision represents a victory for United Airlines. Frontier Airlines Will End Service To Newark,...

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MusingsUnited Airlines

How United Airlines Thanked A Ramp Worker For His Service

Matthew Klint Posted onNovember 11, 2021November 14, 2023 35 Comments
a man wearing a face mask and gloves

It is Veterans Day in the United States and a day of remembrance marking the end of World War I in many nations the world. This day is also a reminder that public service is the lifeblood of a...

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