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Category Archives: United Airlines

United Airlines

United Airlines Evacuates Willis Tower Staff Due To Unrest In Chicago

Matthew Klint Posted onAugust 11, 2020November 14, 2023 14 Comments
a room with computers and monitors

With civil unrest impacting downtown Chicago, United Airlines is temporarily re-locating a key team to from its world headquarters in the Willis Tower to its Elk Grove facility in suburban Chicago. Chicago Unrest Impacts United Airlines At Willis Tower...

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United Airlines

Why United Airlines Is Removing Seats From Its Regional Jets

Matthew Klint Posted onAugust 8, 2020November 14, 2023 17 Comments
United Embraer 175 Seats

United Airlines is removing seats from its fleet of Embraer 175 jet and it’s not for social distancing… United Removes Seats From Embraer 175 Via its United Express partners, United operates a fleet of 172 76-seat regional Embraer 175...

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United Airlines

United Airlines CEO Courts White House Officials For Second Bailout

Matthew Klint Posted onAugust 7, 2020November 14, 2023 11 Comments
a man in a blue shirt

United Airlines CEO Scott Kirby is ramping up pressure for an extension to the Payroll Support Program by personally lobbying senior members of the White House and Congress. Will he succeed in a helping to secure a second bailout?...

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United Airlines

Two New Safety Policies At United Airlines

Matthew Klint Posted onAugust 6, 2020November 14, 2023 4 Comments
a person in a safety vest and gloves working on a control panel

United Airlines will clean flight decks with UVC lighting and ban face masks with vents or other openings in a pair of new safety initiatives. United Now Cleans Flight Decks with UVC Lighting Spraying cockpit instruments with electrostatic spray,...

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United Airlines

United Extends Global Services Status, Offers United Club Access On Domestic Itineraries

Matthew Klint Posted onAugust 6, 2020November 14, 2023 5 Comments
a hand holding a black card

United Airlines is taking care of its Global Services members with a status extension through January 2022 and complimentary access to United Clubs on domestic itineraries. United Offers Global Services Status Extension Global Services status is United’s unpublished top-tier...

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United Airlines

United Airlines Seeks To Eliminate Upgrade Shenanigans With Standby Process Automation

Matthew Klint Posted onAugust 5, 2020November 14, 2023 35 Comments
a group of turnstiles in a building

United Airlines will automate upgrades and standby seat allocations at the gate, freeing up gate agents and potentially eliminating charges of malfeasance for clearing upgrades out of order. SPA, A New Automated System For United Airlines Gates Agents United...

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Meal of the WeekUnited Airlines

Kid’s Snackbox On United Airlines

Matthew Klint Posted onAugust 1, 2020November 14, 2023 2 Comments
a group of snacks on a table

My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. During the pandemic, United...

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HumorUnited Airlines

Michael Scott Would Be So Proud Of United Airlines

Matthew Klint Posted onAugust 1, 2020November 14, 2023 12 Comments
a man holding a book

Michael Scott, a bumbling regional manager of Dunder Mifilin paper company in the hit NBC series The Office, would be proud of United Airlines. Why? Because United Airlines is mailing out copies of Hemispheres Magazine to its most loyal...

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United Airlines

United Will Resume More International Routes In September

Matthew Klint Posted onJuly 31, 2020November 14, 2023 15 Comments
a plane flying in the sky

United Airlines will resume almost 30 international routes in September, even as demand takes a tumble due to the continuing travel restrictions and unease over COVID-19. Here’s a look at the United Airlines September 2020 schedule, both domestically and...

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United Airlines

United Airlines Will Drop Contract With ExpressJet

Matthew Klint Posted onJuly 31, 2020November 14, 2023 14 Comments
a plane on the runway

United Airlines will end its contract with ExpressJet, having chosen CommutAir over the larger regional carrier as it seeks to consolidate regional jet flying. United Airlines Chooses CommutAir, Drops ExpressJet Earlier this week I wrote about the stakes of...

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United Airlines

United Airlines Introduces Automated Assistant Via Text Message

Matthew Klint Posted onJuly 30, 2020November 14, 2023 5 Comments
United Automated Assistant

Have a question about your upcoming United Airlines flight and don’t feel like waiting on hold or searching the web? You can now try asking directly via text message with the new United Automated Assistant tool. United Automated Assistant...

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United Airlines

United CEO Hopeful For New $32 Billion Airline Bailout

Matthew Klint Posted onJuly 29, 2020November 14, 2023 32 Comments
a man in safety vest shaking hands with another man in safety vest

In a town hall meting with employees, United Airlines’ CEO Scott Kirby expressed hope that an additional round of airline federal payroll support will avert looming October job cuts. Kirby “Hopeful” That CARES Act 2 Will Pass Speaking to...

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United Airlines

The Revolution Of United Clubs In The Pandemic Era

Matthew Klint Posted onJuly 28, 2020July 28, 2020 17 Comments
United Club Revolution

United Clubs have embarked upon a revolution, but perhaps not the revolution you’d expect…I’d call the change revolutionary in the sense that it comes full-circle, which isn’t necessarily a bad thing. Revolution: How United Is Keeping United Clubs Clean +...

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United Airlines

United Airlines Will Consolidate United Express Operations

Matthew Klint Posted onJuly 28, 2020November 14, 2023 18 Comments
a plane parked in front of a building

For ExpressJet and CommutAir, the stakes are high. United Airlines has said it will only renew a contract with one, not both United Express carriers. That means only one company will likely survive. United Airlines Will Reduce Regional Flights, Consolidate...

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Flight ReviewsTrip ReportsUnited Airlines

From Chicago To Los Angeles Via Newark (ORD-EWR-LAX Report With 767-300 Premium Transcontinental Business Class)

Matthew Klint Posted onJuly 25, 2020November 14, 2023 19 Comments
a blue and grey chair in an airplane

You can read about my outbound trip here. My trip home Chicago could have been easy, a straight shot from Chicago to Los Angeles with an upgrade. But I opted to fly via Newark instead. Why? Social distancing…oh yes,...

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Flight ReviewsTrip ReportsUnited Airlines

An Eerily Quiet Journey To Chicago On United (LAX-SFO-ORD Report)

Matthew Klint Posted onJuly 24, 2020November 14, 2023 62 Comments
United Airlines Summer 2020 Trip Report

When Mark wrote a trip report about traveling during COVID-19 back in March showing empty airports and planes, I figured things would be much busier nearly four months later. But my journey to Chicago this week was surreal in...

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747United Airlines

50 Years Ago Today: Queen Of The Skies Debuts On United Airlines

Matthew Klint Posted onJuly 23, 2020November 14, 2023 23 Comments
a group of people in an airplane

50 years ago today United Airlines debuted a new aircraft type, the Boeing 747-100. A half century later, the Queen of the Skies remains a beloved aircraft and symbol of beauty. July 23, 1970: United Debuted 747 United took...

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United Airlines

United Airlines Will Also Eliminate Medical Exemptions For Face Masks

Matthew Klint Posted onJuly 23, 2020November 14, 2023 54 Comments
a group of people in a checkered room

United Airlines will join American and Southwest in eliminating medical exemptions to the carrier’s mask mandate. If you have a medical condition which precludes you from wearing a mask, you will not be welcomed on United until after the...

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American AirlinesUnited Airlines

Chicago O’Hare: A Tale Of Two Terminals

Matthew Klint Posted onJuly 23, 2020November 14, 2023 136 Comments
a group of people in a building

I took a brief trip to Chicago for personal reasons earlier this week. What I found most interesting was the difference in crowds between the United Airlines and American Airlines terminals. It felt like two totally different places and...

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United Airlines

Union Opposes Accelerated Discipline For United Employees Who Fail To Wear Mask

Matthew Klint Posted onJuly 23, 2020November 14, 2023 4 Comments
United Airlines Union Mask

While the Association of Flight Attendants (AFA) union is supportive of mandatory mask requirements for all United Airlines employees, it does not like that United’s new mandate could lead to immediate termination for violators. Union Backs United Mask Mandate,...

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