With civil unrest impacting downtown Chicago, United Airlines is temporarily re-locating a key team to from its world headquarters in the Willis Tower to its Elk Grove facility in suburban Chicago. Chicago Unrest Impacts United Airlines At Willis Tower...
Why United Airlines Is Removing Seats From Its Regional Jets

United Airlines is removing seats from its fleet of Embraer 175 jet and it’s not for social distancing… United Removes Seats From Embraer 175 Via its United Express partners, United operates a fleet of 172 76-seat regional Embraer 175...
United Airlines CEO Courts White House Officials For Second Bailout

United Airlines CEO Scott Kirby is ramping up pressure for an extension to the Payroll Support Program by personally lobbying senior members of the White House and Congress. Will he succeed in a helping to secure a second bailout?...
Two New Safety Policies At United Airlines

United Airlines will clean flight decks with UVC lighting and ban face masks with vents or other openings in a pair of new safety initiatives. United Now Cleans Flight Decks with UVC Lighting Spraying cockpit instruments with electrostatic spray,...
United Extends Global Services Status, Offers United Club Access On Domestic Itineraries

United Airlines is taking care of its Global Services members with a status extension through January 2022 and complimentary access to United Clubs on domestic itineraries. United Offers Global Services Status Extension Global Services status is United’s unpublished top-tier...
United Airlines Seeks To Eliminate Upgrade Shenanigans With Standby Process Automation

United Airlines will automate upgrades and standby seat allocations at the gate, freeing up gate agents and potentially eliminating charges of malfeasance for clearing upgrades out of order. SPA, A New Automated System For United Airlines Gates Agents United...
Kid’s Snackbox On United Airlines

My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. During the pandemic, United...
Michael Scott Would Be So Proud Of United Airlines

Michael Scott, a bumbling regional manager of Dunder Mifilin paper company in the hit NBC series The Office, would be proud of United Airlines. Why? Because United Airlines is mailing out copies of Hemispheres Magazine to its most loyal...
United Will Resume More International Routes In September

United Airlines will resume almost 30 international routes in September, even as demand takes a tumble due to the continuing travel restrictions and unease over COVID-19. Here’s a look at the United Airlines September 2020 schedule, both domestically and...
United Airlines Will Drop Contract With ExpressJet

United Airlines will end its contract with ExpressJet, having chosen CommutAir over the larger regional carrier as it seeks to consolidate regional jet flying. United Airlines Chooses CommutAir, Drops ExpressJet Earlier this week I wrote about the stakes of...
United Airlines Introduces Automated Assistant Via Text Message

Have a question about your upcoming United Airlines flight and don’t feel like waiting on hold or searching the web? You can now try asking directly via text message with the new United Automated Assistant tool. United Automated Assistant...
United CEO Hopeful For New $32 Billion Airline Bailout

In a town hall meting with employees, United Airlines’ CEO Scott Kirby expressed hope that an additional round of airline federal payroll support will avert looming October job cuts. Kirby “Hopeful” That CARES Act 2 Will Pass Speaking to...
The Revolution Of United Clubs In The Pandemic Era

United Clubs have embarked upon a revolution, but perhaps not the revolution you’d expect…I’d call the change revolutionary in the sense that it comes full-circle, which isn’t necessarily a bad thing. Revolution: How United Is Keeping United Clubs Clean +...
United Airlines Will Consolidate United Express Operations

For ExpressJet and CommutAir, the stakes are high. United Airlines has said it will only renew a contract with one, not both United Express carriers. That means only one company will likely survive. United Airlines Will Reduce Regional Flights, Consolidate...
From Chicago To Los Angeles Via Newark (ORD-EWR-LAX Report With 767-300 Premium Transcontinental Business Class)

You can read about my outbound trip here. My trip home Chicago could have been easy, a straight shot from Chicago to Los Angeles with an upgrade. But I opted to fly via Newark instead. Why? Social distancing…oh yes,...
An Eerily Quiet Journey To Chicago On United (LAX-SFO-ORD Report)

When Mark wrote a trip report about traveling during COVID-19 back in March showing empty airports and planes, I figured things would be much busier nearly four months later. But my journey to Chicago this week was surreal in...
50 Years Ago Today: Queen Of The Skies Debuts On United Airlines

50 years ago today United Airlines debuted a new aircraft type, the Boeing 747-100. A half century later, the Queen of the Skies remains a beloved aircraft and symbol of beauty. July 23, 1970: United Debuted 747 United took...
United Airlines Will Also Eliminate Medical Exemptions For Face Masks

United Airlines will join American and Southwest in eliminating medical exemptions to the carrier’s mask mandate. If you have a medical condition which precludes you from wearing a mask, you will not be welcomed on United until after the...
Chicago O’Hare: A Tale Of Two Terminals

I took a brief trip to Chicago for personal reasons earlier this week. What I found most interesting was the difference in crowds between the United Airlines and American Airlines terminals. It felt like two totally different places and...
Union Opposes Accelerated Discipline For United Employees Who Fail To Wear Mask

While the Association of Flight Attendants (AFA) union is supportive of mandatory mask requirements for all United Airlines employees, it does not like that United’s new mandate could lead to immediate termination for violators. Union Backs United Mask Mandate,...