On the operational side, Air Canada is looking strong. Revenue is up and so are fares. So why did Air Canada report a loss last quarter? Foreign exchange losses. The Canadian dollar is weakening and many costs are fixed...
First Impressions: Hawaiian Airlines A330 First Class
Greetings from Hawaii. Yesterday I flew in Hawaiian Airlines First Class aboard the A330-200 from Los Angeles to Honolulu and want to share my initial impressions of the flight here. Hawaiian Airlines took delivery of its first A330 with...
LOT Polish Plans To Create Hub In Budapest
Polish carrier LOT, a Star Alliance member, is creating a hub…outside of Poland. The flag carrier is slowly but steadily expanding operations in Budapest, Hungary. LOT already serves Chicago (ORD), Krakow (KRK), London (LCY), New York (JFK), and Warsaw...
U.S. Court Says Americans Can Sue For Wrongful Placement on “Do Not Fly” List
A U.S. Federal Appeals Court has held that Americans can sue FBI agents for wrongful placement on the “Do Not Fly” List. In short, the Federal Bureau of Investigation (FBI) recruited several Muslim-Americans to become government informants. A handful...
Booked: Hawaiian Airlines First Class!
In all my years of flying to Hawaii and via Hawaii, I’ve never flown Hawaiian Airlines between the Mainland and Hawaii. That changes today. I’m off to Hawaii for a very quick trip and chose Hawaiian for the outbound...
JetBlue Passenger Ejected For Cursing At Baby, Spitting On Seatmate, Hitting Gate Agent…
“I’m not sitting next to a f****** 3-year-old. I’ve been drinking all day!” Need I say more? Valerie Gonzalez, a JetBlue passenger traveling from Ft. Lauderdale to Las Vegas, boarded and found she was was sitting next to a...
Flying Lufthansa Domestically In Kazakhstan
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Did you...
Bragging: Child Behaves Perfectly In Lounge Defying Expectations
As a traveling parent, assumptions are made about my child before she even enters a room and how we will respond. Eyes turn towards families then roll with disgust as a child sits down at a lounge or in...
Vigilante Korean Air Lounge Agent Attempts to Downgrade Paid Business Ticket, Degrades Customer
Due to a schedule change by Korean Air, our flight path changed and so did our experience. Our great deal in business class was apparently too good and a one vigilante lounge agent personally tried to stop us from...
Hotwire, OTAs Make Schedule Changes Unbearable
Hotwire ran a fare sale with Korean Air last summer which brought us back to the third-party booking service after years without booking on one. We were reminded just how difficult managing reservations can be through OTAs when airline...
Flybmi Collapses; Brexit Blamed
Flybmi has suddenly collapsed. All flights have been cancelled and FAs ordered home. The UK-based regional carrier chiefly blames Brexit for its demise. Flybmi served 23 destinations in Europe with a fleet of 17 Embraer regional jets. Here’s the full...
I’m a Marriott Bonvoy Platinum Elite With ZERO Stays In 2018 Or 2019…
Just want to report a data point. We’re a few days into the Marriott Bonvoy era and I am still a Platinum Elite despite zero stays in the last couple years and no lifetime status. My Marriott elite status comes...
Delta Employees Laugh While American And United Employees Cry
Delta employees have reason to smile this week. $1.3BN in 2018 profit was distributed across the company’s 86,000 employees. For the average employee, that represented a $16,000 bounty! Delta’s profit sharing program has returned profits to employees for five...
U.S. Airlines Will Add Non-Binary Gender Options To Ticket Bookings
Soon, you’ll be able to choose among four gender options when you book your airline tickets in the USA. American, Alaska, Delta, Southwest and United Airlines have confirmed that they intend to offer four options for gender when booking...
Lufthansa First Class: 2019 Vs. 2009
As I was looking though some old pictures last night, I stumbled upon a Lufthansa First Class trip I took in 2009 that was eerily similar to the one I just took. Thus, I thought a comparison post might...
The Lovely American Airlines Agent
Have you ever had a phone call with an airline that left you smiling? I just did with American Airlines. I know most calls to airlines, including American, are painless at best and excruciatingly annoying at worst. It is...
Great Dane: A New Danish Airline
Great Dane Airlines, a new Danish airline, plans to makes it debut this summer. But will the airline be dogged by intense competition and banished to the doghouse? The carrier will be based out of Aalborg, Denmark’s fourth-largest city and...
Vietnam Cleared For USA Flights
The U.S. Federal Aviation Administration has upgraded Vietnam’s safety rating, finally giving airlines in Vietnam the chance to serve the United States and codeshare with U.S. carriers. Vietnam has been trying to break into the U.S. market for years, but...
A Valentine’s Day Travel Gift That Keeps On Giving
If you have not come up with a Valentine’s Day gift for your loved one (or even if you have), consider the gift that keeps on giving: travel knowledge. Imagine a gift that pays for itself over and over...
United Airlines Sends Me A Valentine
I received a nifty valentine in the mail from United Airlines. First off, happy Valentine’s Day! Although the holiday has been commercialized even more so than Christmas, it originally began as a Christian feast day to remember a pair...