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LOTNews

LOT Polish Expanding Budapest Hub

Matthew Klint Posted onAugust 1, 2019November 14, 2023 5 Comments
LOT Budapest Expansion

LOT Polish will continue to expand its hub at Liszt Ferenc International Airport in Budapest, including introducing new service to Asia. With the demise of Malev, the former flag carrier of Hungary, in 2012, LOT Polish saw an opening to expand...

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Air France

My Strong Desire To Fly The Air France A380…

Matthew Klint Posted onAugust 1, 2019November 14, 2023 23 Comments
Air France A380 First Class

Call me crazy, but I have a strong desire to fly on the Air France A380 while still in service. Yesterday I wrote about the decision by Air France to retire its entire A380 fleet by 2022. This move...

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United Airlines

United President Scott Kirby Reflects On Customer Service

Matthew Klint Posted onAugust 1, 2019August 1, 2019 12 Comments
Scott Kirby Customer Service

What will the future of customer service look like on United Airlines? United President Scott Kirby recently sat down with employees at Newark Airport. In a copy of the video forwarded to Live and Let’s Fly by an attendee, Kirby...

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NewsUnited Airlines

Rooftop Fire Erupts In United Airlines Maintenance Hangar At SFO

Matthew Klint Posted onAugust 1, 2019November 14, 2023 5 Comments
a large building with smoke coming out of it

A rooftop fire flared up at a United Airlines maintenance hangar at San Francisco International Airport yesterday, but damage was thankfully minimal. A fire on the roof started at 7:30 AM, sending thick plumes of smoke into the crisp...

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Qatar Airways

Montreal Looks Like Doha This Summer!

Matthew Klint Posted onJuly 31, 2019July 31, 2019 10 Comments
Qatar Airways Montreal Wet Lease

Visit Montreal this summer and you just might think you are at Hamad International Airport in Doha, Qatar. This summer, you’re going to see a lot of Qatar Airways aircraft parked at Pierre Elliott Trudeau International Airport in Montreal....

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Virgin Australia

First Impressions: Virgin Australia 737-800 Business Class

Matthew Klint Posted onJuly 31, 2019November 14, 2023 19 Comments
Virgin Australia 737-800 Business Class

Hello from Bali! I’ve certainly flown the long way here by traveling via Brisbane on Virgin Australia. I’ll use this post to provide my first impressions of Virgin’s 737-800 in business class. I knew I wouldn’t get the white,...

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LufthansaNews

Hoping To Date Lufthansa Flight Attendant, Man Calls In Bomb Threat

Matthew Klint Posted onJuly 31, 2019November 14, 2023 5 Comments
Lufthansa Bomb Threat

A man who fell head over heels for a Lufthansa flight attendant called in a bomb threat in one last desperate attempt to keep her in Serbia. The 65-year-old man confessed in a Belgrade court that he called in...

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A380Air FranceNews

Air France A380 Retirement Is Hardly A Surprise

Matthew Klint Posted onJuly 31, 2019November 14, 2023 6 Comments
a plane taking off from a runway

As I predicted, Air France will not bother to retrofit its A380 fleet, but instead retire it by 2022. The writing was on the wall. Last November, Air France announced it would return half of its A380 fleet rather...

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United Airlines

United Airlines Testing First Class Meal Pre-Ordering

Matthew Klint Posted onJuly 30, 2019November 14, 2023 9 Comments
United Airlines First Class Meal Preorder

United Airlines is testing out the opportunity for first class passengers to pre-order meals. If the trial is successful, it may eventually roll out systemwide. The first phase of the trial will occur tomorrow, only on select flights from...

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Middle East SubsidiesNews

Trump’s Anger Over Delta CEO Torpedoes Protectionist Cause

Matthew Klint Posted onJuly 30, 2019November 14, 2023 14 Comments
Trump Delta CEO Anger

It’s amazing really to think that one man’s absence may have lurched a White House meeting from one outcome to another. But we live in the age of Donald Trump. That’s not mean as a compliment or an insult,...

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Virgin Australia

First Impressions: Virgin Australia 777-300ER Business Class

Matthew Klint Posted onJuly 30, 2019November 14, 2023 11 Comments
Virgin Australia 777-300ER Business Class

Hello from Brisbane! After 14 hours onboard Virgin Australia I am relaxed and ready for the day ahead. Brisbane is merely a transit point on this trip–my end goal is Singapore–but I could not pass up the opportunity to...

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thai airways

Thai Airways: We Need To Restructure To Survive

Matthew Klint Posted onJuly 30, 2019November 14, 2023 9 Comments
Thai Airways 2019 Restructure

A high-ranking official at Thai Airways has conceded that only serious reforms will save his airline from continued financial losses. Thai Airways President Sumeth Damrongchaitham said his airline needs to restructure in order to “survive” in the “highly competitive...

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BoeingTurkish Airlines

Turkey Threatens To Cancel Boeing Orders

Matthew Klint Posted onJuly 30, 2019November 14, 2023 9 Comments
Turkish Airlines Threatens Boeing

Beleaguered Boeing could find itself as collateral damage in an escalating war of words between the United States and Turkey. Turkish Airlines, the 49% state-owned flag carrier of Turkey, has orders for 100 Boeing aircraft on the book. That...

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Travel

Yes, You Should Drink Airline Coffee…

Matthew Klint Posted onJuly 29, 2019November 14, 2023 10 Comments
Airline Coffee Improvement

A cute article in Forbes pokes fun at the hysteria over airline coffee. I concur in full. Is airline coffee better than it has ever been? Will McGough says YES and makes a good case for it: To me,...

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SWISS

My First Domestic Flight In Switzerland On A “Vintage” Prop

Matthew Klint Posted onJuly 29, 2019November 14, 2023 7 Comments
Saab 2000 Adria SWISS

I recently experienced my first domestic flight in Switzerland, which was like a walk down memory lane in terms of comfort and a showcase of stunning Swiss scenery. SWISS operates mainline aircraft between Zurich and Geneva, but uses smaller...

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Cebu Pacific

Budget Carrier Aims To Squeeze In More Passengers

Matthew Klint Posted onJuly 29, 2019November 14, 2023 8 Comments
Cebu Pacific A330neo Legroom

If you thought legroom could not get worse, think again. One budget carrier is about to squeeze 20 more seats onto an already-dense configuration. Cebu Pacific, the largest budget carrier in the Philippines, will move galleys and lavatories to...

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Award TravelFamily Travel

Sometimes The Best Use Of Miles Is For The Cheap Seats

Matthew Klint Posted onJuly 29, 2019November 14, 2023 16 Comments
Economy Class With Miles

121Pilot, a commercial airline pilot and  frequent contributor to Live and Let’s Fly, offers his thoughts on why economy class redemptions can make so much sense. As an airline pilot I have access to free travel on the airline...

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American AirlinesNews

Contrary to American Airlines Own PR, They Do Penalize Workers Individually

Kyle Stewart Posted onJuly 28, 2019September 14, 2021 51 Comments
American Airlines A330

American Airlines Public Relations contacted me to correct a previous article stating that the carrier was not going after employees directly. Now, there are two examples that this isn’t the case. If you are considering booking travel or signing up for a...

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Travel

Some Southwest Airlines Customers Blind To Shortcomings

Kyle Stewart Posted onJuly 28, 2019September 14, 2021 123 Comments
Southwest

This should be a fun comments section… Any time I write about Southwest, I am inundated with customers who defend their brand. But many are factually incorrect. Is it that they are misinformed or simply unaware of how Southwest...

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Travel

Is Buying United PQMs for Status Crazy?

Kyle Stewart Posted onJuly 28, 2019September 14, 2021 15 Comments
United A320 at gate

When I logged into my United account this week, I found a familiar pitch – buying premier qualifying miles for status re-qualification. Are these purchases a good idea or crazy? If you are considering booking travel or signing up for a new credit...

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