Over the weekend I had the chance to fly United’s recently renovated 777-200 featuring new Polaris business class seats. This is the same aircraft that featured United’s new premium economy seating. I used a Global Premier Upgrade to confirm...
Airplane Etiquette: Look Before You Recline
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Just as we always look before making a turn while driving, we should always look before reclining our seat on an airplane. My laptop almost broke on a recent flight from Los Angels to Chicago. I purchased the ticket...
Is JetBlue For Sale?
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Is JetBlue positioning itself for the next big airline merger/acquistion? One airline analyst says yes, though I remain skeptical. That analyst is Dan Reed, a Forbes contributor who has written about airlines the last 26 years. He makes the following...
Pictures: Testing Out United’s New Premium Economy
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On Sunday evening I flew from Chicago to Frankfurt on United. I happened to fly on a 777-200 that has already been retrofitted to include premium economy seating. On the 777-200, United will add three rows of premium economy...
Passenger Ejected From Southwest Flight For Running Her Racist Mouth
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A woman was ejected from a Southwest flight (to the applause of fellow passengers) after embarking on a racist tirade when told to fold up her tray table. I write about these stories, in part, to chronicle poor behavior...
Air Canada + United Airlines Eye Closer Relationship
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With Delta and WestJet forming closer ties, including a transborder joint venture, Air Canada is looking to strengthen its relationship with United Airlines. Earlier this year, Delta and WestJet agreed to seek antitrust immunity from regulators, with the goal of...
Review: Norwegian Air 787-9 Premium Class London Gatwick To Los Angeles
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Norwegian offers a compelling premium product for the price point. My flight from London Gatwick to Los Angeles in Premium Class represented a good first experience with Norwegian Air. After taking the Gatwick Express from London Victoria Station to...
Lufthansa: From Incredible To Outrageous
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I thought Lufthansa’s decision to operate an A319 from Germany to India and charge ridiculous prices was incredible, but now it has done something outrageous. A couple weeks ago, when booking a last-minute Lufthansa first class award with Aeroplan,...
Passengers Unite To “Bring Down” Ryanair
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In case you missed it across the pond, Ryanair just experienced the biggest strike in its history over the weekend. Now angry passengers across Europe are vowing to “bring down” the airline through a sustained boycott. Strikes at Ryanair...
T-Mobile Reps Don’t Know About Global Pass
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I have written before why I Suffer Through T-Mobile Service – their global coverage. However, those speeds are slow and their new Global Pass is reasonably priced and offers fast data. It’s a shame no one has told the...
Gouging: National Car Rental Lost and Found
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As a frequent rental car user, I occasionally leave items behind in a vehicle. On a trip to Dallas with National Car Rental, I left a cell phone that I use as a backup. It was simple to locate the...
United Wants Fewer 1Ks, I’ll Oblige
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United announced on Friday afternoon that they would increase the spending requirement for their 1K (100,000-mile elite) members from $12,000 per year to $15,000. This is an effort to thin the herd as they have too many top-tier elite...
My Weekend in Beautiful Flyover Country
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I’m spending the weekend in Green Lake, Wisconsin, a cherished annual pilgrimage to so-called Flyover Country. I’ve written about my weekends in Green Lake a couple times before: > Read More: Another Fabulous Weekend in Green Lake, WI > Read...
A Cold “Hot” Sandwich On EasyJet
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Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. EasyJet is...
United Makes 1K Status More Exclusive, But Less Valuable
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Yesterday, United Airlines announced a number of changes for MileagePlus members with elite status. While not all bad news, I’d say the changes are more negative than positive. Let’s analyze each one. Better boarding Effective on September 18, 2018...
Review: No1 Lounge London Gatwick (LGW – South Terminal)
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Before my Norwegian Air flight from London Gatwick to Los Angeles, I spent about 15 minutes in the No1 Lounge South Terminal…boy was it crowded. When checking in for my flight, a Norwegian Air staff member presented me with...
United Flight Attendant Removes Woman From Business Class Due To Her Crying Baby
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For all the noteworthy progress United Airlines had made over the last year, it just takes one bad story to sink the ship. We may have our story… Imagine you are a young mother and step onto a 14-hour...
Gatwick Express From Central London To LGW
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On my home from London last week, I took the Gatwick Express from London Victoria Station. It was quick and easy. I always struggle whether to use Uber or public transport in London. London is a well-connected city and...
United Makes Searching For Award Space More Difficult
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It’s a small extra step, but an annoying one… Traditionally, you’ve been quickly able to check award space on United Airlines without logging in. Simply enter your airport city pairs, check off the award search box, and click “find...
Book Singapore Airlines A380 First Class Awards With Partner Miles!
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Ever wanted to fly the on the Singapore Airlines A380 in first class but don’t have any Singapore Airlines miles? Now you have other options. The floodgates of award space available to Singapore’s own KrisFlyer members has not been...