A posse of U.S. Senators has Air Italy in its crosshairs, dampening news that the Italian carrier plans to add service to two California cities next yaer. Air Italy Announces Service to LAX and SFO Yesterday, Air Italy announced...
Review: Grand Hyatt Hong Kong
My suite in the Grand Hyatt Hong Kong proved to be the ideal venue to host meetings during a busy week at the adjoining convention center. Rates were outrageous during this busy week, but thankfully I was able to...
A New Most Powerful Passport In The World
Each year I write about the world’s most powerful passport, a designation that has fluctuated over the last few years. First, what makes a passport “most powerful” is the ability to travel to other countries without a visa or...
What Does A Lying Imbecile Teach Us About Airline Compensation And Truth Itself?
In a post-truth world where “fake news” abounds, I became ever-more jaded yesterday after a startling revelation concerning an American Airlines incident in Chicago. On Monday, I wrote a story entitled After AA Cancels Her Flight, Woman Left In Wheelchair...
Air New Zealand Christmas Video Stars “Donald Trump”
Air New Zealand is out with its 2018 Christmas video and features an unlikely star…a miniature version of the U.S. President. Here’s the premise of this year’s video: Santa accidentally emails out his “naughty” list of children to the...
I Just Flew American Airlines Business Class And Loved It
It’s not often that I deviate from United, but had a chance to do so a few days ago on a trip from New York to Los Angeles on American. I enjoyed it. One thing I appreciate about premium...
Former NBA Player Sues United Airlines For $10MN, Claiming Racism
A former NBA player is suing United Airlines for discrimination after an exit row incident onboard a flight to Newark. Eric Murdock was a on a United flight from Las Vegas to Newark with his son. He was seated...
SWISS Will Offer Cheese Fondue, Other Gourmet Treats In Economy Class
SWISS has switched to a buy-on-board concept for short and mid-haul economy class flights out of Geneva (with the exception of Zurich). And while the loss of free sandwiches is to be mourned, the a la carte menu is...
Review: Hong Kong Airlines A350 Business Class Los Angeles To Hong Kong
My first flight on Hong Kong Airlines was a great one. Hong Kong Airlines offered excellent service and comfort onboard its A350-900 in business class. Hong Kong Airlines does offer online check-in on some flights, but I was unable...
After AA Cancels Her Flight, Woman Left In Wheelchair Overnight At O’Hare Airport
Olimpia Warsaw found herself all alone at Chicago O’Hare International Airport late at night. But she wasn’t waiting for a redeye. The wheelchair-bound 67-year-old who suffers from diabetes and Parkinson’s disease was left to fend for herself after...
The Great Oneworld Mystery
Wednesday will be a big day for the oneworld alliance, as it announces a new member in New York. But which carrier(s) will oneworld welcome into the club? Royal Air Maroc? The safest assumption is that Royal Air Maroc...
Kimpton Makes IHG a Better Brand
I heap loads of criticism on IHG for their poor treatment of elites respective to their peers, but IHG’s purchase of Kimpton and their subsequent investment in the brand is one of the best decisions the brand has made....
Can We Speak Honestly About Older Flight Attendants?
Long-haul flights at US airlines are typically serviced by the most senior flight attendants who tend to be older. Without devolving the conversation into ageism, can we just speak honestly and openly about older flight attendants? If you are...
US Carriers Could Spend $50 on Business Class, Become Terrific
After flying international carriers and US airlines the difference is three-fold: Catering, Service, Network. By fixing just catering any US airline could be unstoppable. If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com....
My 1st First Class Meal On Alaska Airlines
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. This week’s...
United’s Position In Philadelphia: Strength Or Weakness?
United Airlines is cutting service between Philadelphia and Washington Dulles in January. The carrier has also abandoned service to Philadelphia from Cleveland, Los Angeles, and Newark. But United insists it is growing, not shrinking in Philadelphia. Some background first....
American Airlines Adds Premium Service Between Los Angeles & Boston, With A Catch
American Airlines is introducing premium transcontinental service between Los Angeles and Boston onboard its signature A321Ts. But there’s a catch… Starting on April 02, 2019 American Airlines will operate two flights daily between Los Angeles and Boston utilizing the...
When Will United’s LAX Polaris Lounge Open?
United’s Polaris Lounge at LAX has still not opened…but it won’t be long. United’s Polaris Lounge at LAX has been delayed by more than a year. Set to open late in 2017, it has yet to open. In fact,...
Of Course He Was Denied Water On His Flight…
I am shocked that a man being denied water onboard a flight is making national headlines. Of course he was denied a glass of water…it is part of the business model. Gene Goh was flying Scoot, the low cost...
United CEO Gives Up His Seat In First Class For Elderly Woman
United CEO Oscar Munoz recently gave up his first class seat for a senior citizen, a wonderful gesture of kindness. Rebecca Kuchar Krutz witnessed the encounter and shared it on Facebook: I’m a pretty loyal Delta Airlines customer. But tonight I...
