Sleep and food…two of my favorite things and the two items my Qatar Airways A350 flight from Doha to New York centered on. After spending a couple hours inside the Al Mourjan Business Class Lounge in DOH, it was time...
Air France Cancels My First Class Reservation…96 Hours Later
I’ll be honest…I thought I had squeaked by. But no, Air France has now cancelled my first class reservation…four days after ticketing it. While most people booked Los Angeles (LAX) or San Francisco (SFO) to Paris, I booked San...
Is U.S. Biometric Exit Program Constitutional?
While exit controls do not exist when leaving U.S. airports, they are coming…in some form. But the Department of Homeland Security’s experimental new Biometric Exit Program may be unconstitutional in its current form. Mandated by Congress in 1996 and re-affirmed after...
Review: Qatar Airways A330 Business Class Ho Chi Minh City to Doha
Qatar Airways proved once again that it offers the most well-rounded and perhaps the best overall business class product in the world. This is the first of four segments on the incredible $672 Qatar Airways fare sale I took...
First Impressions of Turkish Airlines 777-300ER Business Class
You already know what happened after the flight…but here are my first impressions of the flight itself, a 13-hour journey from Los Angeles to Istanbul in the comfort of Turkish Airlines 777-300ER Business Class. The business class seats were...
Less Than 3K Miles from 1K Status on United, But…
After my trip to New York last week, I’m less than 3,000 miles away from 1K status…but still have not made Platinum status. I already wrote about this a couple weeks ago and received helpful feedback from several of...
“Possessed” Airline Passenger Prompts Diversion
A woman onboard an Air China flight from Beijing to Chengdu fainted, causing the captain to turn the plane around. But when she awoke moments later, she demanded the plane continue to Chengdu…blaming her fainting spell on “possession”. Air...
Here’s My Response to SWISS and the DOT
After receiving a disingenuous and dishonest response from SWISS earlier today over my DOT complaint, I’ve now composed a response that I hope will be addressed line-by-line. I won’t hold my breath… > Read More: Disingenuous, Dishonest Response from SWISS...
Disingenuous, Dishonest Response from SWISS Over DOT Complaint
I had a nice day outside with my family and just returned home to find a response from SWISS to my DOT complaint. While not wholly unexpected, its arrogant tone and outright fabrication of facts is deplorable. Here’s the...
New “Pop-Up” United Club in Newark Airport
With ongoing construction on a new Polaris Lounge at Newark’s Liberty International Airport, United faced a critical overcrowding issue in its only other Terminal C United Club. The solution? A new “Pop-up” United Club near Gate C-124. United’s lounge...
Case Closed: Korean Air “Nut Rage” Executive Avoids Prison
Cho Hyun-ah, famous for her nut rage incident at JFK, will avoid jail time after the South Korean Supreme Court upheld her suspended sentence. In case you forgot: Heather Cho, 40, was in a first class seat on a...
How I Tried (and Failed) to Enter Turkey
Despite a good rest on the flight over, I had no desire to spend last night sitting up in the Turkish CIP Lounge. Here’s how I tried (but ultimately failed) to obtain a visa on arrival and enter Turkey....
My Demand Letter to Aeroplan
In the interest of transparency, I’m keeping you updated on what/how I communicate with Aeroplan concerning the SWISS First Class award controversy. Having been thus far unable to resolve this in a manner that suits me, I just mailed...
How I Booked My Air France First Class Ticket
As of 9am ET, my Air France first class ticket is still intact. I’m not expecting it to stick, but even if it is cancelled I sure had fun booking it. I had just awoken from eight hours of...
Malaysian Politicians Deem FA Uniforms Too Sexy and Arousing
Forget the economy. Forget trying to restructure state-owned Malaysia Airlines to make it profitable once again. No, Malaysian members of Parliament are focused on FAs attire on the nation’s budget carriers. From The Straits Times: Senator Abdullah Mat Yasim, a...
Dear Air France, If You Cancel My First Class Ticket, I WON’T Sue You
Unlike the SWISS First Class award redemption controversy, today’s Air France first class deal was a pricing mistake. I knew it, everyone knew it. I did manage to book a ticket…from 38,000 feet above the air over Turkey…I’ll detail...
Trapped in Istanbul Airport!
I had a very pleasant flight to Istanbul on Turkish Airlines, but I’m not pleased with them now… My flight from Los Angeles to Istanbul was delayed by over two hours (mechanical), causing me to miss my connection to...
More United Polaris Aircraft Enter Service
While the retrofit process will take several years to fully complete, United has just rolled out its third Boeing 767-300 with new Polaris seating. I wrote about the first 767-300 retrofit here, which is a 1-1-1 configuration with direct...
Next Stop: Istanbul in Turkish Airlines Business Class
I’ve flown Turkish Airlines many, many times over the years, but now I finally get the chance to fly the 777-300 in business class. Yesterday evening was a beautiful winter day in Los Angeles. It was brisk outside…like 52ºF....
Win a Free Trip to Australia from United Airlines
Is your name Sydney? United Airlines may have a free ticket to Australia with your name on it… To celebrate our new route between Houston, Texas and Sydney, Australia, we’re running a sweepstakes that calls on people with the...
