Yesterday I wrote about blatantly ageist remarks made by Qatar Airways CEO Akbar Al Baker that ridiculed US-based flight attendants. Now United CEO Oscar Munoz has come out swinging against him. In a note to employees, a YouTube link to Akbar’s...
How Fast Does Air New Zealand Churn Out Safety Videos?
Air New Zealand is out with a new safety video…another one. Apparently I missed the last one. I flew Air New Zealand in late November last year and wrote about it here. That was only seven months ago. The...
Review: SAS Gold Lounge Oslo
After three hours in the SAS Gold Lounge in Stockholm and the most scenic flight of my life, we faced a 7hr layover in Oslo. I wanted to go into Oslo, but an afternoon storm rolled through so we remained...
Qatar Airways CEO Speaks Truth
Qatar Airways Chairman and CEO Akbar Al Baker has waded into a contentious controversy: the age-old FA age debate. You can listen to his remarks in context below, but he stated– Wide seats, plenty of legroom, as well as award...
Pictures: The Most Scenic Flight I’ve Ever Flown
This flight review will focus not on what took place inside the airplane, but on what I observed outside. As a rule, I prefer window seats, but I don’t generally spend time gazing out of them. Instead, I choose...
Review: SAS Gold Lounge Stockholm (ARN)
Stepping off the plane from our Los Angeles to Stockholm flight, we had 3hrs and 40min until our connection to Oslo. While some fresh air would have been nice, we headed directly for the SAS Lounge. The SAS Lounge...
Review: SAS A330 Business Class Los Angeles to Stockholm
I was expecting the worst, in all honesty. My last transatlantic flight in SAS business class was a disappointment and Lucky had flown the same LAX-ARN route weeks earlier and had reported particularly poor service. But the flight turned out not just...
United 777-300ER Current and Future Routes
United Airlines ordered 18 777-300ER aircraft. The first 14 will be delivered during 2017 with the four additional aircraft coming in 2018. What routes can you find the new aircraft on? What’s So Good About the United 777-300ER? The United...
Live and Let’s Fly Weekend Digest: July 09, 2017
I’ve escaped the Los Angeles heat and am basking in the cool summer rains of Germany. (sigh of contentment) Oddly, I’ve encountered horrible jet lag the last couple days — this despite flying nonstop to Europe in the evening...
United Status Matched Me to 1K!
I have previously noted that American Airlines has gutted their Advantage frequent flyer and because of that I am leaving American. Loyalty is a two-way street and American has worked hard to make it a one-way street, well I’m...
Interview: Aaron Glick – VP Hilton Honors
During the 2017 Freddies in New York City I had an opportunity to meet the Vice President for Hilton Honors, Aaron Glick. We didn’t have enough time to conduct a proper interview at the event, but Aaron was kind...
Review: Conrad Bangkok Hotel – Suite Upgrade
Though I’ve previously stayed at the property, I haven’t had a chance to review the Conrad Bangkok. In fact, despite dozens of visits to Bangkok, this would be my first stay for more than a single night. I looked...
Would You Ever Kill A Fellow Airline Passenger?
Earlier today I shared the lurid details of a passenger meltdown on a Delta flight from Seattle to Beijing. The question on my mind: would lethal force have been appropriate? First, let’s be thankful that lethal force was not used–that passengers...
Victim: United Threatened Me to Deter Lawsuit Over Employee Assault
Last month, I wrote about the a man who was assaulted by a United employee at Houston (IAH). The assault happened in 2015 and many questioned why it took him two years to come forward. A shocking new allegation...
Wow! Details About Horrific Fight Onboard Delta Flight
I’m in Germany and went to bed last night just as this story was breaking. I admittedly chuckled when I read the headline last night, but this was no laughing matter. Per Jon Ostrower, we have the official complaint...
United Airlines’ Plan to Bankrupt Alitalia?
United Airlines will serve Rome year-around from its Newark hub. Might this be a plan to hasten Alitalia’s demise? Currently, United offers seasonal service to Rome from the following hubs: Chicago (ORD) Newark (EWR) Washington Dulles (IAD) While ORD and IAD...
Introduction: A Scandinavian Summer
As much as I love solo travel, exploring the world with others represents many of my best travel memories. Last summer I traveled to Scandinavia with my Uncle Bill, who I have mentioned before in this story on why...
Review: Air Serbia A330 Business Class Belgrade to New York
Air Serbia, flag carrier of Serbia, resumed longhaul service between Belgrade and New York last year after a long hiatus. JAT, the forerunner to Air Serbia, last served JFK in 1996 with a DC-10. As Air Serbia’s flagship (and...
Lufthansa First Class: Still Amazing After All These Years
It was shaping up to be a bad flight. First, the miscreant passenger in 2K. Next, an odd interaction with the purser and my other seatmate. Finally, horrid turbulence for several hours. But once the dust settled, I can again attest...
United Airlines Steals Seat from Child, Forcing Him Into Mother’s Lap
A mother traveling on United Airlines to Boston was forced to hold her two year old on her lap even after purchasing a ticket for him when his seat was given away to a standby passenger. In the United States,...
