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Home » Travel » Robert Isom To Replace Doug Parker As American Airlines CEO
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Robert Isom To Replace Doug Parker As American Airlines CEO

Matthew Klint Posted onDecember 7, 2021November 14, 2023 8 Comments

two men in suits walking in a building

Doug Parker has announced he will step down as the CEO of American Airlines on March 31, 2022, making official what had been leaked months ago. HIs loyal lieutenant, Robert Isom, will take over as AA’s new Chief Executive Officer.

Doug Parker Will Step Down As American Airlines CEO In March 2022

The official announcement came in a video message discussing the succession plan at American Airlines:

Parker’s personal rise is nothing short of inspiring. Whatever your view of him today (and I do believe American Airlines has floundered in recent years), no one can take away his rise at America West, US Airways, and finally at American Airlines. Moving from the leader of a small Arizona airline on the verge of collapse (America West) to lead world’s largest airline is an amazing story.

Say what you will about his poor decisions concerning employee relations, route networks, and loyalty, but he has survived and led his airline through the pandemic, extracting massive amounts of cash from U.S. taxpayers. That takes some lobbying prowesses and Parker learned how to lobby very early in his career at America West.

We’ll look back on the mixed legacy of Doug Parker as his retirement draws closer. Parker will remain Chairman of the AA Board.

Will Robert Isom Simply Be Doug Parker 2.0?

Like Parker, Isom’s career includes America West, US Airways, and American Airlines. He also worked at Northwest Airlines, including an assignment in Tokyo.

I don’t count people out before they began. When United Airlines CEO Scott Kirby pivoted from American Airlines to United Airlines, many dismissed him as as nothing more than a bean counter. But Kirby has been a strong leader at United and led the company well during the pandemic, positioning it to emerge from the pandemic ready to grow and capture additional market share. He also traces his career back to America West, US Airways, and American Airlines, but made a conscious change and has benefited from it.

There is no doubt that Isom and Parker have been on the same page publicly. But could it be that he is simply being loyal?

It may be that we see more of the same at American Airlines or it could be that Isom is even worse. But I won’t dismiss him before he has even started. We’ll have to wait and see.

CONCLUSION

Doug Parker will officially step down from leading American Airlines in March 2022. He will remain a visible figure at American Airlines while serving as Chairman of the Board. Robert Isom, currently AA’s President, will take over as new leader.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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8 Comments

  1. Stuart Reply
    December 7, 2021 at 12:27 pm

    Hallelujah! Turkey Pastrami Sandwiches on the house for everyone!

  2. Jared Houser Reply
    December 7, 2021 at 3:09 pm

    What a mistake it was letting Scott Kirby go to United!

  3. Joe T Reply
    December 7, 2021 at 4:29 pm

    Parker downgraded thousands of retirees earned travel benefits. Now that Parker is retired the new CEO should downgrade his promised retiree travel benefits.

  4. Steve Reply
    December 7, 2021 at 6:15 pm

    “meet the new boss…same as the old boss”
    -The Who

    Good riddance to DUI Dougie, but I just don’t see anything improving under Isom.

  5. MeanMeosh Reply
    December 7, 2021 at 8:30 pm

    With apologies to Pete Townsend…meet the new boss…same as the old boss…but this time, all those schmucks on the loyalty hamster wheel WILL get fooled again.

  6. david Reply
    December 7, 2021 at 9:27 pm

    So typical of guys like Parker and corporations that espouse social justice. The new guy is just as white and pasty as the guy he’s replacing. Bunch of hypocrites who preach to everyone else but don’t do what they demand of others.

  7. Christian Reply
    December 8, 2021 at 6:42 pm

    Parker survived because the Board Of Directors was criminally incompetent in not firing him despite his monumental ineptitude. While that was stunningly fortunate for him, it was awful for customers and employees.

  8. emercycrite Reply
    December 10, 2021 at 10:03 pm

    Will Robert Isom Simply Be Doug Parker 2.0?

    Yep.

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