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Home » Law In Travel » Southwest Flight Attendant Catches Pilots Live Streaming…The Lavatory
Law In TravelSouthwest Airlines

Southwest Flight Attendant Catches Pilots Live Streaming…The Lavatory

Matthew Klint Posted onOctober 28, 2019November 14, 2023 4 Comments

a person holding a radio set

Southwest Airlines flight attendant Renee Steinaker is suing Southwest, claiming retaliation for reporting two pilots who allegedly placed a hidden camera in an onboard lavatory.

This is a really bizarre story. It begins onboard a Southwest flight from Baltimore to Phoenix in 2017, when Steinaker was asked to step into the cockpit while one of the pilots used the lavatory. This was not an odd request, as U.S. law requires at least two people in the flight deck at all times in-flight.

But when she sat down, she noticed an iPad near the windshield that appeared to be displaying a live action feed of the forward lavatory (she saw the pilot step in). When she asked about, she claimed the other pilot became very flustered, stammering that the footage she was seeing was part of a new “top-secret security measure”. She did not believe him, pulled out her mobile phone, and snapped a picture of the tablet.

Steinaker alleged that when the aircraft landed in Phoenix, both pilots rushed off immediately…which is contrary to Southwest policy that requires them to wait for the passengers to deplane first.

Oddly, Steinaker claims she and her husband, who is also a Southwest flight attendant, became the object of scrutiny after she reported the incident to her boss. The pilots continued to fly while Steinaker and her husband have now been subject to stalking by managers and an increase in performance audits.

Southwest told the Arizona Republic:

The safety and security of our employees and customers is Southwest’s uncompromising priority. As such, Southwest does not place cameras in the lavatories of our aircraft. At this time, we have no other comment on the pending litigation.

CONCLUSION

Mark this story as developing, as it is too early to jump to any conclusions. While it sounds like voyeurism, you have to wonder why a pilot would be so stupid as to leave the live stream running while he went into the lavatory himself. And why would Southwest protect two pervert pilots?

What do you think happened here?

image: Southwest Airlines

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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4 Comments

  1. Paolo Reply
    October 28, 2019 at 10:31 am

    The explanation from the (greatly embarrassed) pilots is that this was a prank gone wrong ( ie, they set up the FA but it went pear-shaped). That sounds more plausible than the idea that 2 pilots would conspire together for genuine sleaze.

    • Howard Reply
      October 28, 2019 at 12:35 pm

      Really? I can’t tell if you are being sarcastic…

      • Paolo Reply
        October 28, 2019 at 9:02 pm

        That’s what I read …I guess it’s vaguely preferable to have pilots engaging in schoolboy-like pranks rather than full-on sleaze.

  2. James Reply
    October 28, 2019 at 5:38 pm

    Prank gone wrong? Pilot playing prank? American pilot have a weird sense of joke …

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