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Home  >  Uzbekistan Airways  >  First Impressions of Uzbekistan Airways 787 Business Class
Uzbekistan Airways

First Impressions of Uzbekistan Airways 787 Business Class

Matthew Klint Posted onAugust 12, 2017August 12, 2017 4 Comments

Earlier this week I flew with Ben from New York to Tashkent non-stop on a brand new Uzbekistan Airways 787-8 in business class. I’m thankful to have flown it for you…so you don’t have to.

Let’s start with the positive. First, the service was fairly friendly onboard, with two of the three FAs working in business class displaying warm hospitality and affability. The third one…well, let’s be charitable and just say she was reserved. All FAs were proactive in monitoring the cabin during the flight.

Second, the presentation of the food was very attractive. Trays were not used for either dinner or breakfast and FAs carefully laid out every item. How was the food itself? Mediocre, but certainly not bad.

Third, at least Uzbekistan offers a lie-flat bed. It’s my least favorite lie-flat business class seat (you can find the same seat on LOT Polish and Turkish Airlines), but it is lie-flat and I was able to nap for a few hours in the middle of the flight.

But my goodness, everything else…no menus, no amenity kits or amenities in the lavatory, horrible blankets, no air vents, no mid-flight snacks on an 11hr flight (until I practically begged for some nuts), horrible IFE (three English movie), no Wi-Fi, and a very poor selection of beverages (no white wine loaded).

CONCLUSION

You’ll enjoy the full report, but note that the ticket cost $1900. That hurt. It was simply not worth it when Turkish Airlines via Istanbul or Aeroflot via Moscow would have been 80K miles for a far superior product. The only consolation: now I get to spend a few days in Uzbekistan, a country I’ve been wanting to visit for years.

Previous Article Why I Rate Qatar Airways Best for Onboard Dining
Next Article Review: Pakistan Airlines 777 Business Class Manchester To New York

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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4 Comments

  1. YYZFlyer Reply
    August 12, 2017 at 11:04 am

    Looks disappointing, but given that there is no competition on that direct route I guess they feel no need to improve their product. I’m curious how full was the flight? Is there a decent population of people from Uzbekistan in NYC to support this service or are they trying to rely on potential tourists or business?

    • Matthew Reply
      August 12, 2017 at 12:05 pm

      Flight was booked 15/24 in business class but it would not have surprised me if Ben and I were the only paid passengers. All others in the cabin were Uzbeks and seemed to know the station manager…

  2. IADDAn Reply
    August 12, 2017 at 12:32 pm

    A whole baguette tho with your meal?? Haven’t seen that before! May be worth the $1.9k you spent lol

  3. JoeMart Reply
    August 12, 2017 at 5:08 pm

    Hope you get to attend a Muchal Tuy celebration, find souvenirs getting lost navigating Urgut Market, and enjoy some chak-chak.

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