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Month: February 2019

Law In TravelNews

U.S. Court Says Americans Can Sue For Wrongful Placement on “Do Not Fly” List

Matthew Klint Posted onFebruary 18, 2019November 14, 2023 10 Comments
Do Not Fly List Court Ruling

A U.S. Federal Appeals Court has held that Americans can sue FBI agents for wrongful placement on the “Do Not Fly” List. In short, the Federal Bureau of Investigation (FBI) recruited several Muslim-Americans to become government informants. A handful...

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hawaiian airlines

Booked: Hawaiian Airlines First Class!

Matthew Klint Posted onFebruary 18, 2019November 14, 2023 10 Comments
a man and woman standing in an airplane

In all my years of flying to Hawaii and via Hawaii, I’ve never flown Hawaiian Airlines between the Mainland and Hawaii. That changes today. I’m off to Hawaii for a very quick trip and chose Hawaiian for the outbound...

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JetBlueNews

JetBlue Passenger Ejected For Cursing At Baby, Spitting On Seatmate, Hitting Gate Agent…

Matthew Klint Posted onFebruary 18, 2019November 14, 2023 17 Comments
JetBlue Wild Passenger

“I’m not sitting next to a f****** 3-year-old. I’ve been drinking all day!” Need I say more? Valerie Gonzalez, a JetBlue passenger traveling from Ft. Lauderdale to Las Vegas, boarded and found she was was sitting next to a...

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LufthansaMeal of the Week

Flying Lufthansa Domestically In Kazakhstan

Matthew Klint Posted onFebruary 18, 2019November 14, 2023 3 Comments
Lufthansa Kazakhstan

Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Did you...

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Family Travel

Bragging: Child Behaves Perfectly In Lounge Defying Expectations

Kyle Stewart Posted onFebruary 17, 2019September 15, 2021 16 Comments
Polaris Lounge SFO

As a traveling parent, assumptions are made about my child before she even enters a room and how we will respond. Eyes turn towards families then roll with disgust as a child sits down at a lounge or in...

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Editorial

Vigilante Korean Air Lounge Agent Attempts to Downgrade Paid Business Ticket, Degrades Customer

Kyle Stewart Posted onFebruary 17, 2019September 15, 2021 80 Comments
Korean Air business class

Due to a schedule change by Korean Air, our flight path changed and so did our experience. Our great deal in business class was apparently too good and a one vigilante lounge agent personally tried to stop us from...

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Korean AirOnline Travel Agencies (OTAs)

Hotwire, OTAs Make Schedule Changes Unbearable

Kyle Stewart Posted onFebruary 17, 2019September 15, 2021 7 Comments
sized Singles Day

Hotwire ran a fare sale with Korean Air last summer which brought us back to the third-party booking service after years without booking on one. We were reminded just how difficult managing reservations can be through OTAs when airline...

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British MidlandNews

Flybmi Collapses; Brexit Blamed

Matthew Klint Posted onFebruary 16, 2019November 14, 2023 26 Comments
Flybmi 2019 Collapse

Flybmi has suddenly collapsed. All flights have been cancelled and FAs ordered home. The UK-based regional carrier chiefly blames Brexit for its demise. Flybmi served 23 destinations in Europe with a fleet of 17 Embraer regional jets. Here’s the full...

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Marriott

I’m a Marriott Bonvoy Platinum Elite With ZERO Stays In 2018 Or 2019…

Matthew Klint Posted onFebruary 16, 2019November 14, 2023 23 Comments
Marriott Bonvoy Platinum Elite United Airlines

Just want to report a data point. We’re a few days into the Marriott Bonvoy era and I am still a Platinum Elite despite zero stays in the last couple years and no lifetime status. My Marriott elite status comes...

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Delta Air Lines

Delta Employees Laugh While American And United Employees Cry

Matthew Klint Posted onFebruary 16, 2019November 14, 2023 74 Comments
a sign on top of a building

Delta employees have reason to smile this week. $1.3BN in 2018 profit was distributed across the company’s 86,000 employees. For the average employee, that represented a $16,000 bounty! Delta’s profit sharing program has returned profits to employees for five...

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News

U.S. Airlines Will Add Non-Binary Gender Options To Ticket Bookings

Matthew Klint Posted onFebruary 16, 2019November 14, 2023 46 Comments
Non-Binary Airline Tickets

Soon, you’ll be able to choose among four gender options when you book your airline tickets in the USA. American, Alaska, Delta, Southwest and United Airlines have confirmed that they intend to offer four options for gender when booking...

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First ClassLufthansa

Lufthansa First Class: 2019 Vs. 2009

Matthew Klint Posted onFebruary 15, 2019November 14, 2023 14 Comments
Lufthansa First Class 2009 vs 2019

As I was looking though some old pictures last night, I stumbled upon a Lufthansa First Class trip I took in 2009 that was eerily similar to the one I just took. Thus, I thought a comparison post might...

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American Airlines

The Lovely American Airlines Agent

Matthew Klint Posted onFebruary 15, 2019November 14, 2023 11 Comments
a woman wearing headset and using a computer

Have you ever had a phone call with an airline that left you smiling? I just did with American Airlines. I know most calls to airlines, including American, are painless at best and excruciatingly annoying at worst. It is...

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News

Great Dane: A New Danish Airline

Matthew Klint Posted onFebruary 15, 2019November 14, 2023 8 Comments
Great Dane Airlines

Great Dane Airlines, a new Danish airline, plans to makes it debut this summer. But will the airline be dogged by intense competition and banished to the doghouse? The carrier will be based out of Aalborg, Denmark’s fourth-largest city and...

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NewsVietnam Airlines

Vietnam Cleared For USA Flights

Matthew Klint Posted onFebruary 15, 2019November 14, 2023 8 Comments
a woman in a yellow uniform

The U.S. Federal Aviation Administration has upgraded Vietnam’s safety rating, finally giving airlines in Vietnam the chance to serve the United States and codeshare with U.S. carriers. Vietnam has been trying to break into the U.S. market for years, but...

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Frequent Traveler University

A Valentine’s Day Travel Gift That Keeps On Giving

Matthew Klint Posted onFebruary 14, 2019November 14, 2023 2 Comments
a plane flying in the sky over tall buildings

If you have not come up with a Valentine’s Day gift for your loved one (or even if you have), consider the gift that keeps on giving: travel knowledge. Imagine a gift that pays for itself over and over...

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United Airlines

United Airlines Sends Me A Valentine

Matthew Klint Posted onFebruary 14, 2019November 14, 2023 5 Comments
a drawing of an airplane

I received a nifty valentine in the mail from United Airlines. First off, happy Valentine’s Day! Although the holiday has been commercialized even more so than Christmas, it originally began as a Christian feast day to remember a pair...

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Korean Air

Korean Air Loses Monopoly On Lucrative Route

Matthew Klint Posted onFebruary 14, 2019November 14, 2023 6 Comments
airplanes parked at an airport

After a nearly 30-year monopoly, Korean Air will no longer be the sole Korean carrier flying between Seoul Incheon and Ulaanbaatar, the capital of Mongolia. In 1991 Korea and Mongolia signed an aeronautical agreement. The agreement allowed for only one carrier...

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A380Airbus

The A380 Is Dead, Long Live The A380

Matthew Klint Posted onFebruary 14, 2019November 14, 2023 9 Comments
a large airplane flying in the sky

Airbus announced today that it would be shutting the A380 production line in 2021. The move is sadly not a surprise. 17 A380s will still be built, including 14 to Emirates and 3 to ANA. In a written statement,...

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Air Canada

I Doubt Air Canada Deliberately “Dupes” Passengers On Oversold Flights…

Matthew Klint Posted onFebruary 14, 2019November 14, 2023 2 Comments
Air Canada Denied Boarding

A CBC story has gone viral in which two anonymous Air Canada employees share that their airline instructs employees to “dupe” passengers in danger of being bumped from oversold flights into thinking that everything will be fine. My response:...

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