Yesterday, I lamented my rather pitiful birthday evening stranded at London Heathrow Airport, but things took a positive turn the next day thanks to my business class boarding pass on British Airways and my oneworld Emerald status. It turned out...
Review: JAL 787-9 Business Class
After my glorious flight to Tokyo Haneda in JAL First Class, I connected to Seoul Gimpo on a JAL 787-9 in business class. Despite dire warnings of an unbearably hard seat, the flight was just fine and I found...
Microsoft Threatens Delta Air Lines In Scathing Letter
Attorneys for Microsoft have sent a scathing letter to Delta Air Lines, warning the carrier that its “incomplete, false, misleading, and damaging” narrative concerning where the blame lies for the recent meltdown will be countered. Microsoft Sends Scathing Response...
Largest Flight Attendant Union Endorses Harris, Slams Trump (And JSX)
I know this is about as surprising as the NRA endorsing the GOP candidate, but the Association of Flight Attendants (AFA-CWA) has thrown its support behind Kamala Harris for President and attacked former President Donald Trump, which strikes me...
Fine Coffee + Espresso Martini In JAL First Class Lounge Tokyo Haneda
If you ever have the chance to visit the JAL First Class Lounge in Tokyo Haneda, be sure to head upstairs to the Salon section for some excellent pour-over coffee or a refreshing espresso martini. The Espresso Martini Coffee...
My Mildly Pathetic Birthday At London Heathrow…
My birthday turned out to be a rather pathetic comedy of errors at London Heathrow, though I learned a bit in the process and can only really laugh about it at this point. Happy Birthday To Me, Alone At...
LOL: CrowdStrike Sends “Tough” Note Back To Delta Air Lines
In anticipation of litigation, CrowdStrike has sent a scathing response back to Delta Air Lines accepting blame for the initial faulty software update but warning that “Delta will have to explain to the public, its shareholders, and ultimately a...
Nurse Is Outraged After Being Kicked Off Southwest Airlines Flight Over Rare Medical Condition
A California nurse is planning to sue Southwest Airlines after being removed from her flight due to a rare medical condition that physically resembles an infectious disease. Compassion is called for…but also some hard truth. Nurse Kicked Off Southwest...
Review: JAL A350-1000 First Class
My long-awaited flight on the Japan Airlines (JAL) A350-1000 in first class did not disappoint. In fact, it was one of the best flights of my life. This review will recount that (nearly) flawless journey from New York to...
Southwest Airlines Passenger Lets Her Hair Drape Over The Seat Behind Her: The Easy Solution
If an airplane passenger decides to let her long hair flow down behind her seat, there is one easy solution: give her a haircut speak up and ask her to fix it. Yes, it is worth a confrontation. Southwest...
This Time The PILOT Was Arrested On Frontier Airlines…
We often hear about passengers being arrested but rarely about pilots, unless there is alcohol involved. That is not the case here. Nevertheless, a Frontier Airlines pilot was arrested onboard the flight he was about to pilot and led...
An Extremely Boring, Extremely Smart Award Redemption
Sometimes the best use of your miles is not for a luxurious longhaul first class flight but simply getting to your destination far more cheaply than paying cash. Boring? Yes. But smart? Yes, indeed. An Award Expert client in...
United Airlines Updates Check-In Cutoffs In Contract Of Carriage
UPDATE: United has sent out a memo to airport staff concerning this change. As previously communicated by United, no changes to check-in cutoff times are currently in effect. “No changes have been made to our current minimum check-in times....
American Airlines Flight Diverts After Passenger Spots Lice In Seatmate’s Hair
I’ve written about many diversions, though never one due to lice…but I don’t blame American Airlines for choosing to divert a New York-bound flight to Phoenix after two passengers noticed lice crawling over a woman’s head. De-Lice-Ous: Lice Prompts...
Review: Soho Lounge New York (JFK) – Oneworld Emerald Lounge
I’ve been back to the Soho Lounge several times now at New York JFK and wanted to provide a fresh review with some more recent pictures. Soho Lounge New York JFK Review Since opening in late 2022, the Soho...
My 2024 Elite Status Progress Report
Welcome to August. Seven months down, five to go in 2024. I thought it would be a good day to take a look at my elite status progress report as I think about the rest of 2024. My Elite...
United Airlines Pilot Boots First Class Passenger Over Racist Text Messages?
A woman alleges she got a “racist woman” kicked off her United Airlines flight from Charleston to Denver after looking over her shoulder and snapping a picture of her iPhone as she was “rage texting” about her black seatmate....
United Airlines Makes Basic Economy (A Little Bit) Less Punitive
In a policy reversal soon to go into effect, United Airlines will make it possible to check-in online when traveling on a basic economy ticket, a small reprisal for a ticket type that remains comparatively punitive. United Airlines Makes...
United Airlines Devalues Premium Cabin Award Redemptions…Again
United Airlines has increased the pricing floor of its premium cabin “anytime” awards from 155K to 200K one-way to Europe or 220K to South America, as United continues to quietly raise redemption rates. There are some exceptions. United Airlines...
Historic Prisoner Swap Occurs On Ankara Airport Tarmac
A historic 24-person prisoner swap that saw the release of Wall Street Journal reporter Evan Gershkovich and two other US citizens took place on an airport tarmac in the Turkish capital, Ankara. Prisoner Swap Takes Place At Ankara Esenboga...
