Here’s a cautionary tale that should make you think twice about when you board your next flight. Checked in, confirmed seat, and still almost left behind on American Airlines… When Confirmed Seats Aren’t Really Confirmed (American Airlines Edition) A...
Introduction: The Holidays At 40,000 Feet On SAS, easyJet, And United
Welcome to my next trip report, which will retell our brief Christmas holiday trip to Germany to visit my wife’s family on United, SAS and easyJet. A Holiday Trip To Germany On SAS, easyJet, And United I’ve spent over...
Crying Baby Gets Family Kicked Off Allegiant Flight But Was The Airline Wrong?
An Allegiant Air flight turned into a viral controversy after a couple says it was unjustly removed from a flight over concerns their infant was sick. But while the outrage is understandable, this situation strikes me as more complicated...
British Airways Strands Passengers In Sub-Zero Canada For Two Days While Failing To Communicate
British Airways passengers endured a miserable two-day ordeal after a longhaul flight diverted to Canada, but was it incompetence or simply a string of misfortunate occurrences beyond BA’s control? British Airways Strands Passengers For Two Days In Canada—Bad Luck...
What Easter Demands Of Us In A World That Chooses Violence
As we approach Eastertide, I offer a brief reflection on this holiday amid turbulent times in our world. On Easter morning, Christians proclaim something extraordinary: that death has been defeated, that Christ is risen, and that a new kingdom...
United Served Steak In Economy Class? A Look At A 1966 Easter Menu
A classic United Airlines Eater menu from 1966 showcases how economy class passengers used to be fed on domestic flights. When Economy Class Included Steak: United’s 1966 Easter Menu A Flyertalk member shared pictures of a special Easter menu...
United’s New “Basic” Business Class Won’t Lower Prices, It Only Cuts Benefits
United Airlines is introducing a new tiered fare structure for its premium cabins, including what amounts to “basic” business class and premium economy. It’s exactly what I warned about last year, though we now have more details. UPDATE: These...
Trump Moves To Privatize Airport Security, Slash TSA Funding
President Donald Trump is taking aim at the Transportation Security Administration, proposing a partial privatization of airport security alongside funding cuts. It is an idea that has surfaced before, but this time it comes amid lingering operational chaos, staffing...
SWISS Charges A Premium In Europe, But For What Exactly?
My SWISS Airbus A220-300 flight from London to Zurich was pleasant enough, but it left me asking a simple question: what exactly are you paying a premium for to fly SWISS versus a budget carrier? SWISS Vs EasyJet: What...
Senator Demands TSA Shoe Removal Return…It Still Makes No Sense
Senator Tammy Duckworth is demanding that the TSA reverse its “shoes on” policy, calling it reckless and dangerous. The argument is familiar: if there is any vulnerability, no matter how small, we must close it. While that is an...
As TSA Officers Languish, Friends And Family Of DHS Officials Rake In Millions Of Dollars In No-Bid Contracts
I’ve shied away from commenting on inherently divisive political matters because it is not good for the business model, but I’m making an exception here. As Transportation Security Administration (TSA) workers continue to work without full pay, a story...
Southwest Passenger Says Airline Canceled Her Ticket After Agent Said She Was Too Big For One Seat, Demanded $450
A Nashville woman says Southwest Airlines canceled her ticket after she refused to purchase a second seat under the carrier’s new “customer of size” policy. Woman Says Southwest Canceled Her Ticket Over New Size Policy Ruby Cosby says the...
Air India Will Weigh Flight Attendants, Suspend Overweight Crew Without Pay
Air India is introducing a new fitness policy for its cabin crew that ties flight eligibility directly to weight, using Body Mass Index (BMI) as the primary metric. The policy takes effect May 1, 2026. Air India To Weigh...
United Airlines Raises Checked Bag Fees By Up To $50 Per Bag
United Airlines is raising checked bag fees, with a $10 increase across the board for most North American and Latin American itineraries. The move, which takes effect for tickets purchased starting April 3, 2026, marks the first increase in...
I Flew 10.5 Hours In United 787-9 Basic Economy In Seat 56F
Hello from London, where my kids and I are chilling in the Lufthansa Lounge after a 10.5-hour flight from Los Angeles to London on a United Airlines 787-9 in row 56…the penultimate row on the aircraft. United Airlines 787-9...
Seriously? Delta One Lounge At JFK Now Asks For Tips
Delta Air Lines has built arguably the most impressive premium ground product in the United States with its Delta One lounges. But two recent developments at its New York JFK lounge undermine that experience in a way that feels...
United Airlines Adds TSA Wait Time Tool To App
United Airlines has rolled out a new app feature aimed at reducing one of the most frustrating parts of air travel: long security lines. United Airlines Adds TSA Wait Time Tracker In App United has introduced a new feature...
British Airways Will Allow Inflight Calls…And I’m All For It
British Airways is about to do something most airlines have long avoided: allow passengers to make voice and video calls onboard. Predictably, the reaction has been swift and overwhelmingly negative. But my reaction is different. British Airways Will Allow...
United CRJ450 Photo Tour: A Premium Makeover For Its Most Hated Jet
As part of United Airlines’ recent media event in Los Angeles, I had the chance to step onboard its new Bombardier CRJ450 and take a close look at every seat and detail. This is not a brand-new aircraft, but...
After Years Of Copying Delta, Is United Now Leading The Industry?
Something has shifted in the U.S. airline industry, and it is no longer controversial to ask whether United Airlines has overtaken Delta Air Lines as the carrier driving the conversation. Delta is still the undisputed profit leader, but might...
