An American Airlines regional jet was met by hazmat crews after a so-called service dog reportedly made such a disgusting mess onboard that passengers became sick. Genuine service animals can have accidents, but this is exactly why travelers are...
Alaska Airlines Atmos Cuts Saver Fare Earnings, Raises Partner Award Fees
Alaska Airlines Atmos Rewards is making two negative changes: Saver (basic economy) fares will soon stop earning points, and partner award booking fees are going up. Neither change is catastrophic, but together they make the program a little less...
My First Domestic Polaris Flight On United Airlines Was Great, Except For One Thing
I flew from San Francisco to Newark in Polaris Business Class, my first time flying on a premium transcontinental flight on United Airlines since the carrier rebranded some of its domestic routes as Polaris. I Flew Domestic “Polaris” For...
American Airlines Is Winning Me Over With BBQ, Brisket, And Better Admirals Club Food
Kudos to American Airlines for really improving the food menu at its Admirals Club lounges. I’ve been seriously impressed by the beef brisket and BBQ pork along with fresh salads and new charcuterie options. American Airlines Has Upped Its...
Cathay Pacific Forced To Close Manila Lounge, And The Reason Looks Suspicious
Cathay Pacific has been forced to permanently close its excellent Manila lounge, and the apparent reason is not lack of demand or due to any wishes of the Hong Kong carrier. Rather, it looks like NAIA’s operator wants to...
Review: Aspire Lounge San Diego (SAN)…Stay Away
I’m going to make this very easy for you: San Diego International Airport is a hot mess right now and the Aspire Lounge is a perfect example: packed to the gills with vultures hovering over the buffet with food...
United Airlines Values My Time At Less Than Minimum Wage (Delay Compensation)
United values my time at…$15.91/hour or if you calculate the final routing I took home after a flight cancellation in San Francisco, $10.29. This is why people harp on a passenger compensation scheme in the USA similar to EU261/2004....
Review: Frutt Mountain Resort Review (Kempinski Ski Lodge In Switzerland)
My 9-year-old son Augustine offers his review of the Frutt Mountain Resort, a Kempinksi property in Kerns, Switzerland, where he spent four days skiing earlier this spring. Frutt Mountain Resort Review (A Kempinski Property In Switzerland) The Frutt Resort,...
Bilt Rent Day: TAP Air Portugal Transfer Bonus Of Up To 125%
If you hold a Bilt credit card, you can earn extra points for spending on the first day of each month, what Bilt calls “Rent Day.” Today, there’s also a bonus on transfers to Miles&Go, the loyalty program of...
American Airlines Cuts 6 California Routes, Including 4 LAX Routes Served By United
American Airlines is reportedly suspending six domestic routes from August to October due to elevated fuel prices, with every route touching California and four involving Los Angeles. American Airlines Cuts Six California Routes As Fuel Prices Bite American Airlines...
Hawaiian Airlines Ends Free Economy Class Meals On Most Mainland Flights
Hawaiian Airlines will end complimentary meals in economy class on most mainland flights, marking the end of an era for the last U.S. carrier still offering free meals in the back of the aircraft. The replacement menu looks genuinely...
DHS Threatens To Shut Down Customs At Newark, Putting United Airlines’ Global Hub At Risk
DHS is reportedly warning United Airlines to prepare for the potential shutdown of Customs processing at Newark Liberty International Airport, a move that would create aviation chaos in order to score political points. This is another foolish idea from...
Stealth Devaluation Of American Airlines Awards Booked Via Alaska Airlines Atmos?
This week, we’ve seen that American Airlines is now restricting nonstop award space booked via partners, but on top of that, it appears that Alaska Airlines is also now charging more miles for close-in bookings on AA. Alaska Airlines...
Unreal: Lufthansa Miles & More Makes Many Award Tickets Nonrefundable, Charges Up To €1,500 To Cancel “Flex” Awards
The new era of “basic” tickets and award tickets tied to revenue pricing make it essential to plan carefully when using your Miles & Mores points, lest you face a cancellation fee of up to €1,500 (i.e. forfeit your...
Two United 777-200s Broke At SFO, And I Wound Up Sleeping On An Airport Bench
Those aging United Airlines 777-200 aircraft with Pratt & Whitney engines may indeed be past their prime, as I found out the hard way after a very long night of rolling delays at San Francisco International Airport. My United...
American Airlines Wants Elites To Buy First Class, Not Wait For Free Upgrades
American Airlines is making clear that it would rather sell first class seats than give them away as complimentary upgrades. That may make perfect business sense, but it also chips away at one of the core reasons travelers chase...
Alaska Airlines Limits Leis And Flowers For Hawaiian Flight Attendants On Seattle Routes
Hawaiian Airlines flight attendants assigned to Alaska-branded longhaul routes from Seattle will no longer wear leis, flowers in their hair, or aloha shirts, but I see no need for outrage: flights to and from Hawaii will keep those cultural...
Review: SWISS Senator Lounge Zurich (ZRH)
The SWISS Senator Lounge in the E Gates of Zurich Airport (ZRH) is a fantastic Star Gold lounge with delicious food and a lovely terrace. SWISS Senator Lounge Zurich Review (ZRH – E Gates) We hit roadwork on A1...
Scott Kirby Mocks An “Idiotic” United–JetBlue Merger, But The Math Could Change
An increasingly bold Scott Kirby says United Airlines has no interest in buying JetBlue, dismissing the idea as “idiotic.” I believe him…but only if we are talking about JetBlue as it exists today. Scott Kirby Says United Won’t Buy...
United Airlines Wants AI To Tell You Why Your Flight Is Delayed
United Airlines wants to get much better at explaining delays to passengers, including maintenance videos and AI-generated updates that tell travelers what is actually happening with their flight. Since the uncertainty is often worse than the delay itself, this...
