There’s a certain type of traveler who believes airline rules are for everyone else, but not for him (and it’s almost always a he). And thanks to social media, we’re seeing more of them. Qatar Airways Should Ban Pesky...
10 Takeaways From Scott Kirby On TSA Chaos, Fuel Shock, And Why United Will “Eat Competitors For Lunch”
United Airlines CEO Scott Kirby offered a wide-ranging and unusually candid look at the state of the airline industry, government dysfunction, and United’s own strategy during a fireside chat with Washington Post aviation reporter Lori Aratani at Los Angeles...
Air Canada CEO Sparks Backlash Over English-Only Message After Fatal Crash
Air Canada CEO Michael Rousseau is once again facing backlash in Canada over his inability—or unwillingness—to communicate in French. But this time, the controversy comes in the wake of tragedy. Air Canada CEO Under Fire Again For English-Only Message...
Delta Air Lines Quietly Guts Its 20-Minute Baggage Guarantee With New Two-Hour Rule
Delta Air Lines has long touted its “20-minute baggage guarantee” as a small but meaningful promise to customers: if your bag does not arrive within 20 minutes of the aircraft door opening, you get 2,500 SkyMiles. But while the...
United Airlines Announces “Relax Row” On 777 + 787 (Lie-Flat Seats In Economy)
United Airlines just announced it will add a couch-style “Relax Row” on its entire fleet of Boeing 787 Dreamliner jets and on many 777 as well, an unanticipated announcement during a media day at Los Angeles International Airport. “Relax...
Violinist Plays As TSA Lines Stretch For Hours In Atlanta…While ICE Agents Stand Idle
Atlanta is a city with a rich musical tradition. But at Hartsfield-Jackson this week, travelers didn’t have to seek it out in a lounge or terminal stage…they found it in the TSA line as federal ICE agents stood idly...
United’s A321XLR Will Replace 757s This Summer And Unlock New Routes
United Airlines will introduce another Airbus A321 variant this summer, the A321XLR, an “extra long range” aircraft that will start flying transatlantic routes, with the possibility of new destinations that were not previously viable. United’s A321XLR Will Replace 757s...
United’s New CRJ450 Promises A “Private Jet” Feel On A Regional Jet
United Airlines is introducing a new regional jet it calls the CRJ450 that it says will feel more like a private jet for first class travelers and bring a modern experience to an aircraft many travelers wryly call the...
United Airlines Introduces A321neo “Coastliner” With Polaris Seats On Domestic Flights
United Airlines is about to do something it has never done before: offer a true Polaris business class experience on domestic flights. That will be accomplished through a new subfleet of Airbus A321neo jets called the “Coastliner” set to...
This New TSA Wait Time Tool Is Better Than The MyTSA App
TSA lines have been wildly unpredictable lately, and finding reliable, real-time data has become more important than ever. But a new tool helps to track TSA wait times and is far easier to use than the MyTSA ap. This...
Air Canada Jet Collides With Fire Truck At LaGuardia After ATC Error, Killing Two Pilots
A tragic accident at New York LaGuardia Airport has left two pilots dead and dozens injured after an Air Canada regional jet collided with a fire truck on the runway after a critical Air Traffic Control error. Air Canada...
ICE Agents Deploy To U.S. Airports Today As TSA Crisis Deepens
The Trump administration is taking a dramatic step to deal with worsening airport security lines across the United States: deploying Immigration and Customs Enforcement (ICE) agents to airports. First stop: Hartsfield-Jackson Atlanta International Airport. No, this isn’t a joke....
British Airways Places Corpse In Galley For 13 Hours, Passengers Complain Of “Foul Smell”
This is a grim story, and one that underscores how difficult (and frankly awkward) in-flight medical emergencies can become when they turn fatal. But the way this was handled by British Airways raises some real questions. British Airways Stores...
United Polaris Suite Doors Will Be Locked Open…For Now
If you were hoping for extra privacy onboard United Airlines’ new 787-9 by sliding your suite door shut in Polaris Business Class, you’ll have to wait a bit longer. Until these doors are certified, you will not be able...
Hyatt Considers Globalist Cuts And New Top Tier In Loyalty Overhaul
Last month, Hyatt announced a massive shake up of its World of Hyatt loyalty program on the redemption side, with prices set to rise up to 67% later this spring when using points. Now Hyatt may be preparing to...
Scott Kirby Is Making A Big Bet As Oil Spikes—Could It Finally Push United Past Delta?
Exactly one year ago, Scott Kirby struck an upbeat tone in the face of economic headwinds, insisting United would not shrink or retreat. He is singing from the same hymnal again, but this time the stakes are much higher....
United Airlines Adds “Twilight Bag Drop,” Teases Free “Home Bag Pick-Up” At Chicago O’Hare
United Airlines is preparing to introduce a new service at Chicago O’Hare that allows passengers to have their checked bags picked up from home the day before their flight, potentially eliminating the need to drop bags at the airport...
Pricing Revealed: New United “Polaris Studio” Will Offer Champagne, Caviar, More Space
United Airlines is set to introduce a new premium seating option called Polaris Studio on its upcoming Boeing 787-9 aircraft. Positioned at the front of the business class cabin, Polaris Studio aims to provide passengers with enhanced comfort and...
Can Emirates Or Qatar Use Sri Lanka’s “Ghost Airport” As A Hub?
Sri Lanka is floating an idea that, on paper, sounds clever: turn its nearly empty Mattala Rajapaksa International Airport into a temporary hub for Emirates and Qatar Airways. In reality, the idea strikes me as quite far-fetched. Sri Lanka’s...
Members Of Congress Caught Skipping TSA Lines During Shutdown Chaos
As travelers across the country endure long security lines and understaffed checkpoints, Congress has found itself at the center of a growing controversy over special treatment at airports. Congress Scrambles To End TSA Privileges…After Getting Caught Using Them A...
