Croatia Airlines is swapping out its aging fleet for shiny new Airbus A220s, but it is trying to do so while the business itself remains stubbornly unprofitable. Croatia Airlines Bets On The A220, But I Don’t See A Path...
Hero: Norse Captain Faces Angry Passengers To Explain Flight Cancellation
I feel both sympathy and gratitude toward a Norse Atlantic Airways captain who was delegated the uncomfortable task of informing his passengers that their flight was canceled. Rather than hide from the angry mob, he faced it, and in...
If You Want First Class, Buy It: The Collapse Of Airline Upgrades
For frequent flyers, the promise of upgrades was once a cornerstone of airline loyalty in the USA, but for most, that promise has eroded into frustration and cynicism. It’s time to fundamentally rethink upgrades once again. It’s Time For...
United Airlines Pilot Turns Denver Airport Layovers Into Piano Concerts
A United Airlines captain is reminding travelers that airports do not always have to feel chaotic or impersonal, even during the busiest travel season of the year. Captain Beau Brant Brings Music And Calm To Denver Airport United Airlines...
Review: Ethiopian Airlines Star Gold Lounge Addis Ababa (ADD)
I found the Ethiopian Airlines Star Gold lounge at its Addis Ababa hub to be quite underwhelming in terms of amenities, but still a huge upgrade in space and decor versus its prior generation of airport lounges. Ethiopian Airlines...
“Well, Are You Going To Get It For Me?” When Helping Turns Into Entitlement On A Flight
On a recent trip, I had to chuckle at the way a helping hand quickly morphed into entitlement in the form of helping an older woman lift her carry-on bag. When A Simple Favor Becomes An Expectation At 35,000...
Karen Melts Down On Frontier Airlines, Flight Attendant Calmly Ends The Drama
A woman was removed from a Frontier Airlines after cursing out a flight attendant, accusing her of “triggering” her and having an “issue” with minorities. Frontier Airlines Flight Attendant Shuts Down Profanity-Filled Passenger Outburst I wish we had a...
Review: Plaza Premium Lounge Addis Ababa (ADD)
The Plaza Premium Lounge in Bole Addis Ababa International Airport (ADD) is a unique lounge and among the most disappointing Plaza Premium lounges I have visited. Plaza Premium Lounge Addis Ababa Review (ADD) I stopped here briefly on my...
Pakistan Sells 75% Of PIA: Can The New Owners Turn Losses Into Profit?
Pakistan has completed a long-delayed and politically contentious privatization of its national carrier, Pakistan International Airlines (PIA), marking a major shift in how the loss-making airline will be owned and operated going forward. Can PIA move from pariah to...
On The Eve Of Destruction. My 2025 Christmas Reflection
Although I am not a theologian or pastor, I like to offer an annual Christmas reflection. This year, I focus on how obedience is at the heart of the Christmas story and should be part of our story, especially...
Are All Hallmark Movies This Bad, Or Did United Airlines Make It Worse?
Are all Hallmark movies this bad, or did United Airlines just help make a particularly cringeworthy one? United Airlines, Hallmark Team Up To Make “Miles Apart” Holiday Movie United Airlines has officially entered the Hallmark Christmas cinematic universe with...
“You’re Ruining Christmas!” Passenger Explodes After Alaska Airlines Blocks Blocks Her Cats From Boarding
She wanted to take two cats with her in one carrier on an Alaska Airlines flight. When the airline wouldn’t allow it, her claim of “Christmas ruined” became a viral and pathetic holiday spectacle. “Two Cats Karen” Melts Down...
All The 2025 Airline Holiday Videos
Christmas is upon us once again. This has been quite the year in geopolitics, but a generally stable year for carriers. The divergence between budget and full-service carriers in the USA continues, but on the whole, the airline industry...
Review: Hyatt Regency Addis Ababa (Flawless Stay)
I spent my final night in Ethiopia at the Hyatt Regency Addis Ababa, a very nice hotel in the heart of the capital city. Hyatt Regency Addis Ababa Review I stayed at the Hilton during my first trip to...
Are Pilots Paid Too Much?
Are pilots paid too much in the United States? That’s probably the wrong question to ask, but it is an issue to consider when airlines are losing money flying. Pilot Pay, Airline Economics, And An Awkward Question The Industry...
Tacos Al Pastor On United Airlines…
I tried the “Tacos Al Pastor” on a recent United Airlines flight and was pleasantly surprised. While the presentation may be lacking, the tacos were surprisingly good tacos for being reheated at 35,000 feet. Taste Test: Tacos Al Pastor...
Southwest Profits Plunge 42%, But Wall Street Is Betting Big On 2026
Southwest’s finances may be stumbling right now, but the airline appears convinced its new strategy will deliver a stronger 2026, and its stock market performance suggests many investors agree. I’m not rooting against Southwest, but I remain skeptical that...
How Cold War Politics Still Drive The Streets Of Addis Ababa (Just Look At The Ladas)
There are plenty of modern cars in Addis Ababa, but it is the boxy blue Soviet-era sedans that quietly tell the city’s political history. The Ladas Of Addis Ababa Spend any amount of time in Addis Ababa and you...
I Scoffed At First, But Trump’s “Airplane Etiquette Coach” Makes a Fair Point
Admittedly, I scoffed at first, but perhaps the Trump administration’s push to make the skies friendlier is actually smart public policy and does not undermine the far more pressing goal of modernizing the air traffic control system. An “airplane...
United Removes Unsteady Passenger From Flight, Even As Employees Disagree
A police body cam video of a woman being removed from a United Airlines flight offers insight into United’s new “huddle process” and shows why flight crews tend to err on the side of caution by removing passengers, even...
