You know that feeling you get when you’ve left something behind and you realize it when it is too late? For little Grayson Mulligan, that feeling hit home when he left his favorite stuffed teddy bear onboard a Southwest...
New “Socially Awkward” Airline Seat Reminds Me Of Hilarious Southwest Flight
Do you remember lounge seating on Southwest Airlines? It was 2004. I was traveling from Baltimore to Los Angeles on Southwest Airlines as part of a high school trip. We were connecting in Phoenix and had a tight connection....
FAA Whistleblower Alleges Southwest Airlines Favoritism
A whistleblower from the Federal Aviation Administration (FAA) has alleged that regulators cut corners and neglected safety concerns in an effort to aid Southwest Airlines. The Office of Special Counsel, which investigates whistleblower complaints from federal agencies, “Found a substantial...
Southwest Reaches Confidential Settlement With Boeing Over 737 MAX
Southwest Airlines has reached a preliminary settlement with Boeing over the ongoing 737 MAX grounding. Although the details have not been disclosed, we have some clues. In announcing a deal with Boeing, Southwest did not share the entire settlement...
Will Southwest Airlines Add Basic Economy Fares?
Southwest Airlines has resisted a basic economy fare class for years. But with competition fierce, is Southwest reconsidering? Earlier this year, Southwest Airlines CEO Gary Kelly promised: “You’re not going to see basic economy from Southwest. That’s not what...
Employee Groups Wage Proxy Boeing Fight for Southwest
The Boeing 737 MAX is a very delicate issue. Airlines are owed for down time but getting passengers back on the planes may be tough. Southwest employee groups are effectively fighting Boeing for Southwest by proxy. If you are...
American Airlines Flight Attendants Refuse to Fly the 737 MAX, Southwest Pilots Sue Because They Can’t
Boeing’s 737 MAX has been a divisive issue amongst airlines employees and the traveling public. American Airlines flight attendants refuse to fly it while Southwest pilots sue Boeing because they can’t. What?!? If you are considering booking travel or signing up...
When Does An Airline “Joke” Impermissibly Cross The Line?
When does a joke cross from crass to simply inappropriate? When does it becomes grounds for a lawsuit. Those are the leading questions emerging from a flight attendant lawsuit against Southwest Airlines. For Renee Steinaker, a Southwest flight attendant...
Southwest Comes Out Swinging Against Flight Attendant Who Alleged Voyeurism
Southwest Airlines has vowed to “vigorously defend” against a flight attendant lawsuit which alleges two pilots placed a hidden video camera in an aircraft lavatory on a flight to Phoenix. After initially failing to directly address the matter, Southwest...
Southwest Flight Attendant Catches Pilots Live Streaming…The Lavatory
Southwest Airlines flight attendant Renee Steinaker is suing Southwest, claiming retaliation for reporting two pilots who allegedly placed a hidden camera in an onboard lavatory. This is a really bizarre story. It begins onboard a Southwest flight from Baltimore...
Will Southwest Really Merge With Alaska Or JetBlue?
Rumors are swirling that Southwest Airlines may solve its lingering Boeing 737 MAX problem by acquiring another airline. I just don’t see it happening. The theory goes something like this. Southwest has over 100 737 MAX on order, with...
Heartwarming: Man Comforts Frightened 96-Year-Old Seatmate
When a 96-year-old woman expressed fear of flying, the “flight angel” sitting next to her offered a helping hand. Megan Ashley, a passenger across the aisle, witnessed the incident and documented it on Facebook. She was flying from San...
Southwest Pilot Reunited With His Father…52 Years Later
Ready for a tragic story with a beautiful ending? Get your tissue ready. Imagine you are five years old. It is 1967 and your father is heading off to war. He had enlisted when he was 17 years old...
By Any Other Name: Southwest’s Seating Charge
Southwest Airlines is not big on fees, they include everything – or that’s what they want you to believe. But isn’t a rose by any other name still a seating charge? I think that’s how it goes… If you...
Southwest Hands United Airlines A Free Gift
As the 737 MAX saga continues, Southwest is really feeling the squeeze. Its latest response is to close its Newark station. Talk about a free gift for United… Southwest has been forced to cancel an escalating number of flights...
Southwest Exclusion of OTAs Costs Business Too
Southwest Airlines is the only scheduled US carrier that does not make its flights available via online travel agencies (OTAs) such as Expedia or Orbitz. They save money on fees, don’t have to compete side-by-side with all of the...
Heartwarming: Southwest Passenger Helps Autistic Seatmate
How about some good news for a change? One man rose to the occasion when presented with a unique note from the seven-year-old seatmate next to him. Little Landon Bjornson had to travel from Las Vegas to Portland to...
Southwest Airlines Passenger Is “Cyberflashed” Onboard
A Southwest Airlines passenger was “cyberflashed” onboard using Apple’s AirDrop technology. But flight attendants handled the issue well. AirDrop is the name given by Apple to technology that allows for the quick transfer of files via Bluetooth or Wi-Fi....
Why United Does Not Fear Southwest Airlines In Hawaii
United believes that Southwest cannot match the quality of United’s service to Hawaii. But that’s not really the point. United CEO Oscar Munoz just returned from a multi-stop Asia Pacific trip that included Seoul, Tokyo, and Hawaii (including Honolulu...
Southwest Still Had Ticket Jackets?!
First it was peanuts. Now it is ticket jackets. As of today, Southwest Airlines will no longer offer a ticket jacket with your boarding pass. Frankly, I’m surprised they’ve lasted this long! I feel like I’ve already lost many...
