After asking MileagePlus members about their interest in an upgraded “Polaris Plus” seat, United Airlines has offered additional details about what such a product might look like onboard. United Airlines Offers More Details On “Polaris Plus” On April 17,...
What Cranky Flier Misses In United Airlines Pacific Load Factor Analysis
One of my favorite industry blogs is Cranky Flier, written by Brett Snyder. We both live in Los Angeles and I have benefited from his perspective for years. But I think he missed a big issue in his recent...
“Service” Dogs In Silk Pajamas Enjoy Their Own United Airlines Polaris Business Class Seat
A pair of dogs lounging in silk pajamas in their own Polaris Business Class seat on United Airlines leaves me wondering how far we are willing to go to coddle dog lovers in what appears to be a blight...
United Airlines Captain Fumes About Rowdy Kids Treating Plane Like A “School Bus”
A United Airlines captain was heard communicating with the company on whether to divert a flight because of a trio of raucous school groups onboard who were climbing over seats like a “school bus” and not respecting flight attendants....
No, United Clubs Are Not Awful…
A serious contention that United Clubs are “awful” suggests to me both a failure to regularly visit United Clubs and a shortsighted historical perspective on United Airlines’ network of airport lounges. Counterpoint: United Clubs Are Not Awful At All…In...
United Airlines Restores Multi-Course Service In Polaris Business Class
It’s official. After numerous trials, United Airlines is finally bringing back multi-course meal service in Polaris Business Class, a move that will more closely align its service flow with that of Delta Air Lines and American Airlines. Three-Course Service...
United Airlines Sends Subtle Warning To Boeing, Pratt & Whitney After Surprisingly Resilient Quarter
United Airlines just reported a Q1 loss in 2024, but still posted surprisingly resilient numbers considering both the Boeing and maintenance dramas that have hit the airline hard. While United trying to break its dependence on Boeing is not...
United Airlines Evacuates Crews From Tel Aviv
With the security situation in Israel unclear, United Airlines and Air Canada have suspended service and evacuated crews from Tel Aviv. After Iran Attack, United Airlines, Air Canada Evacuated Crews From Tel Aviv Last month, United Airlines resumed nonstop...
Man Thrown Off American Airlines Flight For Holding Saudi Arabia Flag
A professional boxing star claims he was thrown off an American Airlines flight after a woman complained about the Saudi Arabia flag he was carrying and the captain agreed with her. This is egregious if the events onboard unfolded...
Review: United Airlines 767-300ER Business Class London – Chicago
I already offered my take on this flight, but want to lay out a few more details about what to expect onboard a United Airlines 767-300ER in business class. It also turns out my pre-flight delay was an omen...
Foolhardy Woman Solicits United Airlines First Class Passengers For “Rich Husband” As Flight Attendant And Captain Look On
A foolhardy woman was permitted to solicit the first class cabin of her United Airlines flight in search of a “rich husband” as a flight attendant and the captain looked on with a big grin. While doubtlessly a joke,...
United Airlines Considering Polaris Plus Cabin With “Press For Champagne” Button
An interesting thread on FlyerTalk discusses a recent survey sent to select Mileage Plus members suggesting that United Airlines is considering a more premium product within its Polaris Business Class cabin. Polaris Plus: Will United Airlines Introduce More Premium...
I Received The Global Services Treatment On United Airlines…And I Loved It
A flight delay and extremely tight connection in San Francisco led to the Global Services treatment for this United Premier 1K flyer. I’ve got to hand it to United Airlines and its Twitter team…you really impressed my wife, and...
Cool: Solar Eclipse Flights On Delta And United
I missed the solar eclipse this week…I was on the other side of the world…but hopefully when the next one rolls around in 2044 (I’ll be a very old man by then…) I will be in the right place...
United Airlines Flight Diverts After Dog Defecates In First Class Cabin
Weeks after a similar incident, another dog defecated on the floor of the forward lavatory and first class cabin on a United Airlines flight, forcing a costly diversion. Isn’t it time to require dogs to be kept in cages...
Happy Now? Impatient First Class Passenger Shoves Woman During Boarding, Gets Thrown Off United Airlines Flight
An impatient first class passenger who shoved past a woman much smaller than him because he thought she was not entitled to board a United Airlines flight before him deserved to be thrown off. Kudos to the flight crew...
United Airlines Restricting Award Space To Partners
In what appears to be a change to longstanding policy, United Airlines is no longer making all of its “saver level” award space available to members of partner frequent flyer programs. If this is indeed a new trend, it...
How United Airlines Is Handling Passengers Afraid Of Boeing Airplanes
Earlier this week I talked about the renewed focus on safety at United Airlines. As part of that effort, the carrier is guiding reservations agents on how to talk to passengers who may be afraid of stepping onto a...
United CEO Scott Kirby Tells Employees: Don’t Be Defensive, But Focus On Safety
We’re seeing a concerted effort across every department at United Airlines to renew and refresh a focus on safety, an effort spearheaded by CEO Scott Kirby as negative headlines concerning maintenance on United Airlines continue to make headlines around...
United Airlines 787-10 Diverts After “Roller Coaster” Turbulence Injures Several Onboard
A United Airlines 787-10 bound for Newark was forced to divert after encountering severe “roller coaster” turbulence during final approach. United Airlines 787-10 Diverts After Strong Winds, “Roller Coaster” Turbulence Over Newark Scuttle Landing Heavy winds and turbulence that...
