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Home  >  Travel  >  Woman Blames Alcohol-Fueled Flight Diversion On Mental Health Issues, Warns Of Suicide
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Woman Blames Alcohol-Fueled Flight Diversion On Mental Health Issues, Warns Of Suicide

Matthew Klint Posted onApril 4, 2022April 4, 2022 10 Comments

Catherine Bush made quite a scene on her recent flight to Turkey. Now she has apologized for her conduct, offering multiple excuses for her poor behavior onboard.

Passenger Writes Apology Letter For Her Drunken Behavior Onboard Flight To Turkey

The incident occurred onboard Jet2 traveling from Manchester (MAN) to Antalya (AYT) in March 2022. Bush was filmed screaming at passenger and flight attendants for reasons that were not clear beyond the fact that she was intoxicated.

In an apology letter to Jet2, Bush apologizes and seeks to explain her actions.

Here is her letter, obtained by the UK Daily Mail:

I would firstly like to extend my deepest apologies to you, your airline and the passengers on the LS895 flight for my unruly, aggressive and vile behaviour. I am so ashamed of myself for conducting myself in that manner.

There will never be an excuse to justify what happened and I wholeheartedly hold my hands up and take full responsibility for my actions. I know it is no excuse, but I do suffer with severe mental health issues, I have anxiety, depression and a personality disorder.

The disorder makes it very difficult for me to regulate myself, my emotions and mood. I currently take anti psychotic medication for this but unfortunately my doctor wasn’t able to get my prescription ready before I was due to fly, so regrettably I made the decision to travel without them.

I had never flown by myself either and was supposed to be having a friend fly with me that day but due to Covid a day before we were due to fly they had to cancel. I then made the disastrous decision to go alone which I now realise was the wrong thing to do.

I was extremely anxious in Manchester Airport so I decided to have an alcoholic drink to calm my nerves, I don’t usually drink alcohol because of my mental state but with me not having any medication I genuinely thought it would help me through the flight. This I now realise to be a huge and life-changing mistake.”

I took alcohol on board the aircraft when I knew I shouldn’t have, I became so intoxicated I couldn’t control myself. I struggle to control myself the majority of the time so alcohol intensified this massively.

The stewardess rightly confiscated my alcohol which was not a problem, but after I asked staff for a bottle of water and was refused and unfortunately my anger got the better of me. When I also asked for food and again was refused my anger really took hold and I started to raise my voice and get out of my seat.

At this point all the passengers were focused on me and my behaviour, which just made my mental state worse. I just wanted to get out of the situation and there was no where to go, however I certainly didn’t try an open the aircraft door and endanger other passengers.

At home I cannot travel on public transport due to my mental illness as I feel trapped and scared. The whole situation was very distressing for me causing me to behave erratically and out of character.

Members of staff were then grabbing my arms to calm me down, but unfortunately it just escalated the problem as I was in an abusive relationship for 10 years and anyone touching me triggers my mental health. However, I didn’t put my hands on anyone on that flight, I have three people who were on the flight that can bear witness to the fact that I didn’t physically hurt any passengers or staff.

When I was removed from the aircraft and released by the Austrian authorities I sadly tried to commit suicide and was stopped by Austrian police who then took me to a psychiatric ward in Vienna.

I was strapped down to the bed by my arms and legs and given strong sedatives because I was so hysterical, and a danger to myself and others. I was there just over a day before I was allowed out of my restraints.

The psychiatric nurse told me I had, had a psychotic episode. I have experienced psychosis before due to my mental health and it was very scary and confusing for me.

I would like to reiterate that this will never justify my actions on board that aircraft but I felt I had to let you know how difficult it is for me to do the most simple of tasks, things ordinary people take for granted.

I am again feeling suicidal and overwhelmed by the whole situation.

I am so embarrassed and ashamed with myself it’s becoming too much to bear but at least I’m in good hands with some friends here, who are making me feel a bit better about the whole situation.

Again I apologise from the bottom of my heart that I caused so many people distress.

Importantly, Bush admits to bringing alcohol onboard and being in intoxicated. The UK has warned passengers about such behavior and Bush now can only play up the mitigating factors which impacted her conduct.

It’s often easy for us to condemn other people. Certainly there are times we can be far too dismissive in understanding the struggles that others are going through that may not readily be apparent.

But at the same time, ultimately the only people Bush failed to blame for her actions were her parents. Why not throw them under the bus too? Life is not fair and often much tougher for some than others. Ultimately, there reaches a point where were must take responsibility for our own actions and I’m not sure her paragraphs of excuses help her case rather than make clear that she really should not have ever stepped onto the plane alone and she knew better.

CONCLUSION

The passenger who forced a Jet2 flight to divert to Vienna, Austria last month has written a lengthy letter of apology, asking for mercy and seeking to explain her poor conduct onboard.

Do you think Bush’s letter helps her case or hurts it?

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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10 Comments

  1. L Lau Reply
    April 4, 2022 at 9:48 am

    This is not a true apology – more like blaming factors other than herself. Her statement is meant to win public opinion. Her mental health might have been a factor but a simple statement like “I’m not well mentally and am working on getting to a better place. I ask for your forgiveness and patience.”
    Will Smith’s apology is authentic. No excuses and ready to accept the consequences.
    Let’s not give her anymore attention.

  2. Stuart Reply
    April 4, 2022 at 9:48 am

    She should consider an emotional pet Ostrich next time she travels. All the kids are doing it these days. Too soon?

  3. DCA Will Always Be Reagan Airport Reply
    April 4, 2022 at 9:55 am

    I only made it through the first couple of paragraphs, but it was enough to realize that this woman needs a drink.

  4. Adams9802 Reply
    April 4, 2022 at 9:57 am

    I don’t think it’s mental illness I think it’s her being a dirty northerner. Not surprised, anything north of Oxford is frankly a hive of heathens.

  5. Scooter Reply
    April 4, 2022 at 10:14 am

    Quick edit – I believe Vienna is in Austria, not Australia. Australiawould be one hell of a diversion

  6. Scooter Reply
    April 4, 2022 at 10:15 am

    Quick edit – I believe Vienna is in Austria, not Australia. Australiawould be one hell of a diversion

  7. JBM Reply
    April 4, 2022 at 11:13 am

    “There is no explanation, but …” and then proceeds to spend more time detailing her explanation than her apology. This means she cares far more about explaining away her behavior than apologizing for it.

  8. Sam Reply
    April 4, 2022 at 11:21 am

    Meh.. This letter & apology seems to be a theraputic excersise for her mental health. If this is what it takes for her to do everyday things like be a passenger on an airplane, I’m glad she’s taking proactive steps. She said there are no excuses a couple of times, the rest is for her to say to herself.
    Most of these stories don’t end with remorse & a positive direction so that’s kind neat.

  9. PlaneSailing Reply
    April 4, 2022 at 7:02 pm

    A real apology would include reimbursing every effected passenger $1000 and covering the airlines additional costs. I see no mention of this in the lengthy “explanation”……..

  10. 747always Reply
    April 4, 2022 at 11:15 pm

    Bollocks. Surprised she didn’t claim she also had a handicap.

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