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Home  >  American Airlines  >  Flight Cancellations Continue On American Airlines
American Airlines

Flight Cancellations Continue On American Airlines

Matthew Klint Posted onNovember 1, 2021November 1, 2021 5 Comments

Operational woes for American Airlines continue as flight cancellations and delays are already beginning to mount after a very rough weekend.

Flight Cancellations Continue Into November On American Airlines

This morning even before 9:00AM ET American Airlines has cancelled 289 flights (10% of its flight schedule) and delayed 166 flights (5% of its flight schedule) according to FlightAware. These numbers will likely worsen throughout the day.

American Airlines blamed the delay on staffing:

“With additional weather throughout the system, our staffing begins to run tight as crew members end up out of their regular flight sequences.”

But American Airlines added that 1,800 flight attendants are returning from leave today and that more will return next month. More pilots will be returning too.

I heard from an Executive Platinum yesterday, traveling from Los Angeles to Nashville nonstop. His flight was cancelled and American Airlines rebooked him via Miami, which could be worse considering he’d fly a Boeing 777 from Los Angeles to Miami and was upgraded to business class. But mid-flight, his Miami to Nashville flight cancelled. AA rebooked him on another flight…and it cancelled too.

The next available flight was not until late the following morning. He had work and ended up buying a ticket on Southwest Airlines to get back to Nashville in time. He also paid for a hotel room in Miami after American Airlines declined to cover it.

This is a savvy Executive Platinum who travels over 100,000 miles per year on American Airlines. It is a difficult time to fly on American Airlines for many right now.

How To Realistically Handle A Cancellation Or Delay

If your flight is delayed or impacted and the American Airlines app does not offer a viable alternative routing, you can pretty much forget reaching American Airlines by phone. Wait times exceeded 11 hours last night. Lines at airports will also be long. Even Twitter responses times have slowed down.

If you do not have the luxury of simply buying a ticket on another carrier consider contacting a foreign office or foreign language number at AA for potentially faster results. If you’re in an airport, consider purchasing an Admirals Club one-time pass for $59. Dedicated agents in the lounge can help you far more quickly than waiting hours in line in the concourse.

CONCLUSION

Hopefully the latest operational meltdown at American Airlines is clearing up and the rest of the week will be smoother, but cancellations are again approaching 300 this morning. If your travel plans are impacted and you do not have the time to wait in long queues on the phone or in airports, consider the two alternatives I outlined above.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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5 Comments

  1. Dave Edwards Reply
    November 1, 2021 at 9:59 am

    EXP member who usually defends AA but this is crazy. I was delayed this week because of not enough flight attendants. I guess I could feel lucky I actually made it home.

    1800 Flight Attendants coming back and more next month? Why weren’t they brought back already and why wait until next month? Parker makes it easier for his detractors with these type results.

    • Joe Chivas Reply
      November 1, 2021 at 10:18 am

      Hey, lay off Doug. He gives great headache.

  2. Batchcaloupe Reply
    November 1, 2021 at 10:16 am

    How Parker doesn’t get fired I will never know. He has done a horrible job the last 18 months.

    It’s like a football coach going 6-10 and 5-11 and nothing happening.

    • Joe T Reply
      November 1, 2021 at 12:03 pm

      Agree. The board of directors should have fired Parker years ago. What a disgrace to take a once a great airline to the industries worst.

  3. KK Reply
    November 1, 2021 at 11:33 am

    I was caught in this maelstorm on Friday at the onset. MIA was a mess. The agents at the Admiral’s Club were very helpful (next to nobody queuing up for help). Thankfully I was able to abort my weekend trip and return home to LGA by midnight the same day.

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