A drunk passenger who went “full psycho” on a United Airlines flight to Tokyo was promptly and effectively dealt with by two of the pilots onboard.
After Passenger Goes “Full Psycho” On Flight To Tokyo, United Airlines Pilots Step Up
The incident occurred on UA837 from San Francisco (SFO) to Tokyo (NRT) on October 2, 2023. Over the Pacific Ocean, a male passenger jumped up and began yelling and screaming. His shirt also came off. A passenger onboard who shared the videos below said he became drunk and picked a fight for no reason.
A scuffle ensued. Several passengers stood up ready to ensure the drunk passenger did not make any violent moves. Two pilots emerged from the flight deck, a captain and first officer (a flight of this length would have four pilots onboard).
With 10 guys surrounding him, a pilot ordered him to remain seated for the remainder of the flight. But that was not the end of the matter. A passenger says one of the pilots sat next to him while another stood watching him FOR THE REMAINDER OF THE FLIGHT.
First time flying united airlines going to Tokyo and 1.5 hours in the flight, guy goes full psycho on the plane. I have a return flight and I’m not sure if I want to fly back, feeling iffy about my flight @united I might see him again on my return .Terrible experience on my first pic.twitter.com/eorLsEaXNn
— Fin (@BenYu604) October 2, 2023
Even though the incident took place only 90 minutes into the flight, the flight did not return to San Francisco or divert. Instead, it continued to Tokyo Narita where law enforcement met the aircraft upon arrival and arrested the man.
He was later arrested and probably on the no fly zone. 5 Japanese personals came in and took him. Well done by the captain who handled it well in UA837 from San Francisco to Tokyo , arrival Oct 2, 2023. Stood by the washrooms to watch him not leave his seat all flight. @united pic.twitter.com/Hq0iEguo8z
— Fin (@BenYu604) October 3, 2023
The witness who said the man went “full psycho” indicated an aversion to flying United again for fear of running into the troubled passenger, but I think it is safe to say that the man will not be setting foot on another United flight for a very long time.
The Pilots Handled This Well.
Kudos to the pilots for quickly gaining control of the situation and for handling the situation well. So often diversions seem to be an option of first resort instead of last resort, which are costly in terms of both money and time (of course there are not many diversion points over the Pacific Ocean).
Here, the passenger was ordered to sit down and closely guarded by two of the four pilots (you can bet some of the other passengers were watching and ready to act too). While it is only on longhaul flights that there are extra pilots onboard to do this sort of thing, the fact that 10 others guys also jumped up ready to assist suggests to me that a better approach than diversions is often just deputizing passengers to ensure the pesky passenger remains seated.
Everyone in this side of the planet stood up and was curious. Shouting over shouting with shoves by the psycho man and shirt flicking. Everyone in distraught with a minimum of 4 babies and 4 dads ready to beat the living crap out of this guy. Was awful. first time flying united
— Fin (@BenYu604) October 2, 2023
A drunk passenger created a stir on a United Airlines transpacific flight to Tokyo. But the flight did not end in a diversion. Instead, the passenger was ordered to remain seated and watched over by the pilots onboard. Kudos to the pilots for handling this well and for the other passengers willing to act decisively to keep the drunk man from hurting others.
(H/T: View From The Wing)