American Airlines CEO Doug Parker sat down with Business Insider to discuss why Air Italy is viewed as such a threat. First, let me say that I am so tired of rehashing this issue over and over. But as...
Emirates Warns Flight Attendants: Don’t Ignore Call Button!
Flight attendants on Emirates have been ordered to stop ignoring passengers when they engage the call button. Unlike its U.S. counterparts, Emirates welcomes the uses of the flight attendant call button for both service requests and emergencies. When you...
British Airways Sells “Afternoon Tea” But Doesn’t Include Tea!
Irony of ironies, British Airways’ “afternoon tea” available for purchase in economy class does not include tea! British Airways has a new summer buy-on-board menu. Included in that menu is “afternoon tea” with the following description: AFTERNOON TEA Enjoy...
Delta CEO “Encourages” Boeing CEO
In a wide-ranging interview with Marketplace, Ed Bastian talked about Delta’s future relationship with Boeing. First, let me give a plug for the full interview. When I turned on my car yesterday, I heard Ed Bastian’s voice…he was being...
Review: SWISS Senator Lounge Zurich (A Gates)
The SWISS Senator Lounge in the A Gates (Schengen) area of Zurich is a great lounge to dine or relax in before your flight. I arrived at ZRH 30 minutes earlier than I normally would in order to try...
Learn From The Pros How To Travel Like A Pro
Frequent Traveler University is coming to Chicago the first weekend in June. Through midnight PT on Friday, you can save $30 on the price of admission. Both Kyle and I will be speaking on behalf of Live and Let’s...
Southwest Passenger Kicked Off For Making Vodka Joke
This is a really sad story and shows that even customer-friendly Southwest Airlines has power-tripping flight attendants. After a three-hour mechanical delay, a man was ejected after jokingly asking a flight attendant if the water being handed out was...
Review: British Airways A319 Business Class Basel To London
Afternoon tea on British Airways in Club Europe is always a treat. This is part of my India – Maldives trip report. You can read the intro here. Note, this is a bit of a “vintage” trip report from...
Is EL AL Spreading Rumors Of Air India’s Collapse?
Air India has a message it wants to make loud and clear: we are not on the verge of collapse. But if you’ve been reading newspapers lately in Israel, you may have been told otherwise. In an interesting story...
Fascinating: How Aerial Plane Shots Are Captured
Have you ever wondered how promotional photos and video of aircraft in-flight are made? Are they even real or produced by a computer? United Airlines not only took new in-air video and photos of its newly-revealed livery; it also...
Big Problems Booking Lufthansa First Class Awards With United Airlines
15 May 2019 UPDATE: United has resolved this issue. The United Airlines award search tool is currently broken when it comes to first class awards on Lufthansa. At the moment, there is not a fix for it. See below...
Introduction: India And Maldives In Etihad First Class
Welcome to my next trip report, this one a classic. I’m going back in time to 2016 to publish a report that I have never published before. If you’re a regular reader, you know that over the last year...
Law & Order: American Airlines Edition
In what appears to be a fit-for-TV storyline, an American Airlines pilot was arrested in Kentucky and indicted for the murder of three people. When passengers saw Christian Richard Martin, a pilot for PSA Airlines, a wholly-owned subsidiary of...
United Airlines May Acquire Avianca
Avianca finds itself in a vulnerable position thanks to a recent default by its controlling shareholder. The default gives United Airlines a chance to take majority control of the growing Colombian carrier. Avianca is majority controlled by BRW Aviation, a...
Nando’s! UK Airline Adds Delicious New Snack Options
UK-based Jet2.com will introduce two onboard snacks this summer from Nando’s, one of my favorite restaurant chains! Jet2.com will offer two “Nando’s Peri–Peri Flight Bites” buy-on-board options, including: Nando’s Box (with creamy hummus, smoky Peri–Peri drizzle and lightly salted...
Singapore Airlines Named “Most Attractive Employer” In Singapore
More Singaporeans want to work for Singapore Airlines than any other local or international company. For the fourth time, the annual Randstad survey revealed that SIA was deemed the “Most Attractive Employer” by a plurality of respondents. Last year, Changi...
A Double Whammy For Boeing
The news just got much worse for Boeing, even as the aircraft manufacturer continues to struggle over the 737 MAX issue. As the trade war between the United States and People’s Republic of China continues to escalate, China’s next...
New Spider-Man Safety Video From United Airlines
United Airlines has introduced its latest safety video, this time with a Spider-Man theme. You can watch the news safety video below: Speaking about the new safety video, Mark Krolick, United’s Vice President of Marketing, stated: For decades, Spider-Man has...
AA’s Billion Dollar Gamble
It was 2008. The world economy had slumped into recession and jet fuel prices were rapidly rising. American Airlines held its annual meeting in Dallas and made headlines with a big announcement. Then-CEO Gerard Arpey announced that American Airlines...
Mother’s Day Message From United CEO
I’m a day late to the party, but a friend shared with me a Mother’s Day note from United Airlines’ CEO Oscar Munoz that I wanted to share with you. Here’s the note, in full: Dear United family, At...
