For this week’s Meal of the Week, I recall a business class dinner on South African Airways from nearly a decade ago. The meal was less memorable than the process of ordering it… My brother and I were flying...
Lufthansa Fails Me, But Recovers Beautifully
Oh Lufthansa. Sometimes I should just listen to my gut and not the ground staff. My flight home from Frankfurt was booked via Munich because I just prefer the A380 (operating from Munich to Los Angeles) over the A340...
United Affirms Commitment to LAX Hub
Earlier today I wrote about United ending its nonstop service between Los Angeles and Singapore. Does this move signal the Los Angeles hub is in danger? Los Angeles is such a tough market. American and Delta also maintain hubs...
United Doubles Singapore Service from SFO, Cuts LAX-SIN Flight
United Airlines is ending nonstop service between Los Angeles and Singapore just a year after it begin, but adding a second daily nonstop between San Francisco and Singapore. I’m going to come right out and play armchair CEO here....
A Free Upgrade On Lufthansa…Just For Asking
I recently wrote about a free business class upgrade on Emirates…just for asking. Now I have another chapter to add to that story, this time on Lufthansa. John and I were traveling from Milan Malpensa to Frankfurt last week....
Heartwarming: United Flight Attendant Donates Kidney to Fellow FA
In a sea of bad news, it is always nice when a heartwarming story surfaces. A United FA donated one of his kidneys to his co-worker…just for asking. Good Morning America covers the story. I suggest you watch the...
Flight Attendant Throws Off Four Passengers For Giving Her “Attitude”
A SkyWest (Delta Connection) flight attendant kicked off four passengers, including a child, for giving her “attitude” when she confronted a passenger for failing to place her mobile phone in airplane mode. Now that passenger is claiming the move...
Home Sweet Home On The Lufthansa A380 In First Class
I recently had to take a last-minute trip to Italy and award space just wasn’t opening. Absolutely nothing from Los Angeles in economy, business, or first class unless I wanted to pay ridiculous rates on Air France, Delta, or...
Aeromexico Says “Gracias” To South Korea With Comical Discount
After a 0-2 defeat against South Korea, Germany was knocked out of the World Cup in the group stage for the first time since 1938. And while Germans are lamenting, Mexico is rejoicing. Flag carrier Aeromexico is doing more...
Sun Country Airlines Challenges Alaska Airlines in Portland
Sun Country Airlines is continuing its expansion beyond Minneapolis with service from Portland, Oregon to five new cities, including Honolulu. If Portland sounds far from Minneapolis, it is…1,426 miles to be exact. But the “new” Sun Country is looking...
Review: Pura Indah Lounge Jakarta (CGK)
The Pura Indah Business Class Lounge in Jakarta (CGK) was crowded and warm, with unusable wi-fi internet and food that looked like it had been sitting out for too long. This is a Priority Pass lounge to avoid. Seating...
Dining and Bar Menus at United Polaris Houston (IAH) Lounge
The new United Airlines Polaris Lounge at Houston (IAH) offers a great mix of a la carte dining options and adult beverages. I’ve consolidated both menus into this post. First, note that all food and drink are complimentary. Tipping...
United Will Resume 777 Service Between Guam and Tokyo
United Airlines is bringing back the 777-200 to its Guam – Tokyo (NRT) route after severely scaling back service earlier this year. From October 28th, United will use two-class 777-200s (364 seats) on both the morning and evening flights...
Life Lessons From The Death Of A Smelly Passenger?
Earlier this month, I covered the story of a Transavia flight which diverted to Faro, Portugal due to complaints about the ghastly stench emanating from one passenger. The odor seemed to get worse as the flight progressed, causing some...
Norway: The Land Of…Chlamydia
You step off a train at Oslo Central Station and are met with a towering billboard. The ad showcases Norway’s beautiful nature, but features the following text: Welcome to Norway! The Land of Chlamydia. That’s not a typo or a...
Pictures From New United Polaris Lounge In Houston
United will open its fourth Polaris Lounge on Friday, this one in Houston (IAH). United describes its latest addition to the Polaris Lounge portfolio as akin to a “boutique hotel”. Indeed, at 12K square feet the lounge is far...
When A Flight Attendant Attacks A Passenger On Social Media
A note to FAs: if you have a beef with a passenger, it is best to avoid social media. This incident occurred last week, but I missed it due to my travels. My friend Zach Honig, Editor-at-Large at The...
The 10 Best Airlines For Last-Minute Award Space
Which airlines are most likely to release award space at the last-minute? We book a lot of last-minute tickets at Award Expert. In fact, booking tickets less than a week prior to travel has developed into our main business....
Passive-Aggressive Response from British Airways Over Breakfast Complaint
A man who complained about receiving a granola bar for breakfast on a $2.2K British Airways ticket was met with a cheeky response from British Airways. First, let’s start with the “breakfast”. I know that flights from New York...
Why I Passed On Iberia Avios Promotion
I passed on the recent Iberia Avios promotion. Trust me, I have no source to procure 90,000 miles for cheaper than $300. The price was amazing. But three things kept me from purchasing. First, I’ve been so busy this...
