My Porter E195-E2 flight in “PorterReserve” class from Los Angeles (LAX) to Toronto (YYZ) was truly a great experience, reminding me of what a difference a kind and engaging crew and a high quality menu can make on a...
When Your Flight Attendant Goes “Missing”

While there are polices in place for when your flight attendant fails to show up for a flight, I wonder what happens when all calls and messages go unreturned. Are house calls made? Missing Flight Attendant…What Is The Protocol?...
Passenger Sues Korean Air For Coffee Spill That Left Her “Lame”

A woman is suing Korean Air in New York State court for “grievous” coffee burns to her groin that her lawsuit claims left her permanently disabled. Korean Air Faces Another Hot Coffee Lawsuit…Passenger Says She Is Now Lame And...
Pilot Over Elite Upgrade Issue Creates Conflicts For Both

American Airlines pilots are upgraded above elite customers who may otherwise qualify for an upgraded seat. But this puts staff at odds with its best customers. If you are considering booking travel or signing up for a new credit card please click here. Both...
American Queen Voyages Dropped By All* Travel Agencies

American Queen Voyages, one of the largest domestic cruise ship operators in the US has been dropped by nearly every travel agency due to its back office. If you are considering booking travel or signing up for a new credit card please click...
Booked: Porter Reserve, WestJet Premium, JetBlue Mint…And A Cruise?!

I’m heading off on a fun trip that will include two new Canadian airlines for me…but the trip is not to Canada. Coming Up: Porter, WestJet, JetBlue…And A Cruise Porter recently launched nonstop service between Los Angeles (LAX) and...
Cheeseburger Always A Safe Bet In United Airlines First Class

If you’re wondering what to order for lunch or dinner on an upcoming flight in United Airlines first class, I do find the cheeseburger a very safe option…it remains quite satisfying. United Airlines Cheeseburger: Still A Safe Bet I...
First Class Passenger Indignant After American Airlines Flight Attendant Glued To Cell Phone Instead Of Serving Passengers

A first class passenger was not happy on a recent AA flight when a flight attendant chose to hang out in the galley on her mobile phone instead of serve passengers. Is it time for American Airlines to ban...
Review: Hyatt Regency Bali

The Hyatt Regency Bali is an aging hotel, but I would argue a hotel that is aging gracefully. Bali is full of luxe properties at excellent prices and so you might be tempted to overlook this one, but I...
No, The Pilot Did Not Steal Your First Class Upgrade…

When I hear folks says that a pilot stole their first class upgrade, I am sympathetic, but I don’t blame the pilot nor would I ever call it stealing. Pilots Don’t “Steal” Upgrades From Frequent Flyers With American Airlines...
Ted Cruz Shields Politicians From Pesky Constituents At US Airports

US Senator Ted Cruz (R – TX) has successfully added language to a Federal Aviation Administration authorization bill that will spare lawmakers from the public at US airports with private screening and security escorts. This is not sound public...
Frontier Airlines Denies Boarding To Passenger, Blaming Her For Not Buying Seat In Advance

A passenger claims Frontier Airlines denied her boarding, with gate agents telling her that she was not guaranteed a seat because she did not pay for a seat assignment in advance. That’s some serious misinformation, not that you can...
Ryanair Apologizes For Banning “Disruptive” Passenger Who Wasn’t Even On Flight

When we think about “no-fly lists” we have to also think about how much humans, companies, and governments are prone to error. In the case of Ryanair, the Irish carrier has apologized for banning a man for being disruptive...
Nine Hours In United Airlines Polaris 767-300ER Business Class…

Let’s take a look at the current state of affairs in longhaul business class on United Airlines. I just flew on a 767-300ER in Polaris from London to Chicago. United Airlines Polaris Business Class 2024: What To Expect Stepping...
American Airlines Says It Should Not Be Held Responsible For Actions Of Pervert Flight Attendant

In a court filing, American Airlines argues that it should not be held legally liable for the conduct of its flight attendant who surreptitiously filmed underage girls in aircraft lavatories. Does AA actually have a point? American Airlines: Don’t...
Yuck: Chihuahua Relieves Himself On United Airlines Flight…All Over Seat

A little dog made a big stink… After a woman flagrantly violated the rules by letting her chihuahua dog out of his pet carrier on a United Airlines flight, the dog relieved himself by defecating all over the woman...
Review: Singapore Airlines 787-10 Business Class

I flew from Singapore to Bali on a Singapore Airlines 787-10 in business class and enjoyed a lovely journey with great service and a refreshing meal. Singapore Airlines 787-10 Business Class Review I booked this ticket as part of...
Damning NTSB 737 MAX 9 Report Is Actually Good News For Boeing

While Boeing continues to lose credibility, this time via a damning report from the National Transportation Safety Board (NTSB), the news could have been much worse. Indeed, quality control issues are much easier to overcome than structural engineering deficiencies....
Update: Massive Turkish Airlines Miles & Smiles Devaluation

UPDATE: The reason we appear to be seeing the “old” pricing on the Turkish Airlines website is that new post-devaluation pricing does not go into effect until February 16, 2024. Language has been added suggesting the old award charts...
Prince Harry Travels To London On British Airways To Visit Ailing King Charles

Prince Harry jetted from Los Angeles to London on British Airways on Monday, just hours after receiving a call from King Charles disclosing a concerning cancer diagnosis. After Shock Cancer Announcement, Prince Harry Takes British Airways To London To...