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Home » Reviews » Lounge Reviews » Review: United Club Denver Concourse A West (DEN)
Lounge ReviewsUnited Airlines

Review: United Club Denver Concourse A West (DEN)

Matthew Klint Posted onOctober 28, 2023November 13, 2023 4 Comments

a lobby with a large white wall and a large picture on the wall

Not only did I check out the new United Club in B East, but I also checked out the beautiful new United Club in A West while in Denver. The new lounge buttresses United’s growing presence in the A Concourse and provides a welcome respite without having to change terminals.

In This Post:

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  • United Club Denver A West Review (DEN)
    • Access + Hours + Location
    • Seating
    • Restrooms
    • Food + Drink
    • CONCLUSION

United Club Denver A West Review (DEN)

I visited this lounge during a recent trip home from Newark, deliberately flying via Denver rather than nonstop just to check out the two United Clubs that have recently opened at United’s most profitable hub.

This was the lounge I took a hard hat tour on a few month back.


> Read More: Hard Hat Tour – New United Club Lounge In Denver


Access + Hours + Location

The lounge is located next to Gate A25 in the A Concourse. It is open daily from 5:00 am to 9:30 pm. Take the escalator up to the lounge.

a escalator in a building

an escalator in a building

You can gain access to the lounge by scanning your boarding pass in the automated turnstile or by speaking to an agent if you are using a one-time pass.

a woman standing in front of a building

Access is reserved for United Club members, Chase United Club Visa holders, Star Alliance Gold travelers, and international business or first class passengers traveling on any Star Alliance flight.

Furthermore, one-time passes are accepted (unless the lounge is very crowded). These are distributed to Chase MileagePlus Explorer credit card holders or can be purchased at the door for $59. Note that if you hold a Star Alliance Gold card from United Airlines (Premier Gold or higher), you can only access the lounge when traveling in conjunction with an international itinerary.

Those who have a Star Gold card from other programs can use the lounge when traveling on any Star Alliance flight in any class of service. Also note that from DEN, United does not give premium cabin passengers access on domestic flights without status.

Global Services passengers are also allowed complimentary entrance.

Seating

At 5:30pm, this lounge was not crowded. It was not empty either, but there was a lot of seating available and some of the lounge corners were totally empty.

The lounge is 24,000 square feet with seating for 400 across two levels of club space.

a glass wall with people walking in it

Seating is spread out roughly equally over two levels, with a bar and buffet area on each level. The second floor (first floor of lounge) has booths, tables, and a gaming area.

a group of chairs and tables in a room

a booth with a table and two seats

a room with tables and chairs

a row of blue seats

a long hallway with benches and windows

a row of blue benches in a hallway

a bar with chairs and a shelf

a room with chairs and a large screen

a room with chairs and tables

a hallway with chairs and a wall

a fireplace with firewood stacked in front of it

a wall of wood stacked in a room
This woodpile is one of my favorite features of the lounge.

 a group of people sitting in a room with a large window

The gaming room (with shuffleboard) featured a “Come Fly With Us” mural by Denver-based designer Adam Vicarel.

a long table in a room with a wall mural

a sign on a counter

a wall with a drawing on it

Speaking of art, there is also a sculptural installation from Colorado-based artist Amy Hoagland that uses glass rods to form a topographic-inspired piece that creates an optical illusion from different vantage points.

a glass window with ice crystals on it

The top floor also has plenty including a whole section that was totally empty. When you think how crowded the lounges in Denver have historically been, this is really a huge deal.

a person walking down a hallway

a room with a fireplace and chairs

a room with brown leather chairs and a fireplace

a chandelier from the ceiling
The lounge has such a nice features like these light fixtures and the wooden ceiling.

a shelf with books and a plant on it

a license plate on a shelf
Attention to detail is on display throughout the lounge

a room with chairs and tables

a room with chairs and a television

a group of chairs in a room

a chair and a stool in a room

a room with chairs and a table

a group of chairs in a room

a room with a couch and a table

a room with a long table and chairs

a foosball table in a room
There’s a fußall table in the United Club A West in Denver

While not as view-friendly as the new B East Lounge, some windows offer apron views outside.

a view of an airport from a window

Plugs are plentiful and include 110-volt, USB-A, and USB-C. The USB ports are optimized for fast charging of devices.

a black electrical outlet on a wood surface

Restrooms

Restrooms are available on both floors, including individual unisex restrooms on the top floor and gendered restrooms on the ground floor.

a sign on a wall

a bathroom with sinks and mirrors

a hallway with doors and a sink

Top floor restrooms:

a hallway with several doors

a bathroom sink with a mirror and a bottle of soap

a toilet and trash can in a bathroom

There’s also a nursing room that even was well-stocked with diapers.

a basket full of diapers

This lounge does not have showers.

Food + Drink

A wide variety of food and drinks are available on both levels of the lounge.

Food options included:

  • Soups
    • Vegetarian green chili
  • Brasied red cabbage
  • Macaroni & cheese
  • Maple-mustard chicken thighs
  • Red pepper rice
  • Sautéed mixed vegetables
  • Sandwiches
    • ham
    • turkey
    • vegetarain
  • Salads
    • farro, butternut squash, kale salad with maple vinaigrette
    • citrus fennel, dried cranberries salad with balsamic vinaigrette
  • Cheese board 
  • Donut holes
  • Cookies
  • Brownies

a buffet line with food on it

salads in a buffet at a restaurant

sandwiches on a tray in a restaurant

a row of bowls of food

a pans and bowls of food on a counter

a group of glass jars with black lids on a table

a group of white balls in a black box

a group of glass jars with black lids

a buffet line with food on the counter

a food display in a restaurant

a buffet with sandwiches and cheese

a salad bar with different salads

food in containers on a counter

a group of metal containers on a counter

There is a bar on both levels and also several hydration stations with water, coffee, tea, and soft drinks available.

a group of people sitting at a bar

a group of people sitting at a bar

a coffee machine and coffee maker on a counter

a coffee machine on a counter

a machine on a counter

CONCLUSION

United shows its commitment to the A Gates with this new lounge and did a wonderful job in creating a comfortable space with a respectable selection of food and drinks. Sure, I miss the barista (only available in the Club Fly Lounge), but this is a great new lounge and will make me much more likely to connect in Denver.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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4 Comments

  1. Mick Reply
    October 28, 2023 at 6:48 am

    Lovely review! How did you access the lounge Matthew?

    • Matthew Klint Reply
      October 28, 2023 at 8:04 pm

      Chase Club Card.

  2. JH Reply
    October 28, 2023 at 10:29 am

    My only complaint is that the music is too loud.

    When I asked the front desk staff if it could be lowered they said that the city/airport authority controlled the volume which I found odd.

    The woman I spoke to said that others had complained as well so hopefully United can address it.

  3. IAD_flyer Reply
    October 28, 2023 at 12:38 pm

    What are “Donut hotels” and do they honor Globalist benefits? 🙂

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