I bring very good news: Alaska Airlines is dumping Starbucks for Stumptown Coffee, both in the air and on the ground. This is wonderful news, not just because I dislike Starbucks, but because I love Stumptown Coffee. Starbucks Is...
First Look: United Club Newark C74 Reopens After Renovation
United Airlines has opened its refurbished C74 club in Newark, thus completing its EWR lounge project with three new lounges in the last 18 months. Let’s explore the details of the new lounge. United Club C74 Newark Open Once...
California Bans Hidden Fees
California Governor Gavin Newsom has signed a new law that will encourage transparency in pricing among a number of industries, including hotels, rental car companies, and delivery services by banning hidden fees. This bill is a blueprint for other...
United Airlines Embraces Taylor Swift
United Airlines may not have an official relationship with Taylor Swift, but the carrier certainly recognizes gold when it sees it and is using the popular singer in a new ad campaign. United Airlines Launches New Ad To Coincide...
Why Are New England Patriots Suing Eastern Airlines?
The New England Patriots Are suing Eastern Airlines over what it calls extortion for attempting to extract more money from the NFL Team in order to operate charter flights using the team’s Boeing 767 aircraft. Let’s take a closer...
“Train Karen” Harasses German Tourists Aboard New Jersey Transit
German tourists were on the receiving end of a nasty verbal attack from a drunk woman on a New Jersey Transit train. Now “Train Karen” has lost her job. What prompted such a strange outburst? Train Karen Tells German...
I Stand With Israel. There Is No Other Option.
The geopolitical situation in Israel is complex. It always has been and likely always will be. But there is no moral complexity in condemning terrorists who deliberately target civilians or the repugnant creatures around the world who believe that...
757-200 Business Class: Delta Vs. United
Now that I have recently flown both Delta Air Lines and United Airlines in business class on the 757-200, I thought it would be helpful to compare the two products. Comparing 757-200 Business Class On Delta Air Lines Versus...
Union Tells American Airlines Pilots To Refuse To Fly To Israel
The union representing pilots at American Airlines has told its members to refuse to fly to Israel, citing security concerns in the region. Is this well-intentioned or a totally unnecessary stunt to keep the outage machine running in the...
Crazy: American Airlines Says First Class Passengers Aren’t Entitled To Meals
Apparently, passengers flying in first class on American Airlines are not entitled to meals (despite the advertising), only transport. That leaves me wondering if full payment for flights can also be a “complimentary convenience” rather than a requirement. Claim:...
Valid? Passenger Blocks Impatient Man Who Tried To Push Past Senior Citizens During Boarding
I have a very strong opinion about a man who felt entitled to try to push past pre-boarding senior citizens so he could be first onboard, but it seems that others are more sympathetic. But I really don’t think...
Has Air Canada Launched A Clandestine War Against Fraud?
While a series of concurrent acts may be unrelated, it is reasonable to ask whether Air Canada has just launched a multi-prong war against what it views as fraud. But are the innocent travelers caught in the dragnet simply...
Israel At War: A 14-Hour Flight To Nowhere On United Airlines 777-300ER Bound For Tel Aviv
Passengers on a United Airlines 777-300ER experienced a 14-hour flight to nowhere after a decision was made to return to San Francisco after a series of violent attacks led to a declaration of war in Israel. A 14-Hour United...
Harvard-Educated Scammer Demands $100,000 To Leave Airbnb Guest House She Is Squatting In
Here in Los Angeles, a story about an Airbnb guest who took advantage of an unsuspecting owner to occupy his guest house for more than a year and a half without paying and now wants $100,000 to leave demonstrates...
Exclusive: United Airlines’ Shrinking Domestic Route Network Will Not Rebound
United Airlines is adding over 800 aircraft to its fleet over the next decade, but many smaller cities that were once served via United Express will not return to the route map. United Airlines COO: “Saturated” Domestic Network Will...
American Airlines Apologizes For False Accusation Of Child Trafficking
American Airlines has apologized to a black father who was detained for suspected child trafficking when a flight attendant falsely determined that his white children may have been victims. American Airlines Offers Apology To David Ryan Harris For Child...
Qatar Airways CEO Laments India’s Aviation Protectionism
Qatar Airways CEO Akbar Al Baker laments what he calls the protectionist nature of the Indian aviation industry, saying the true victims are the Indian middle class. Qatar Airways CEO On Indian Aviation Speaking on CNN, the veteran chief...
Review: United Airlines 757-200 Business Class
Over the summer, I took a trip to the East Coast and flew home on a United Airlines 757-200 in business class from Newark to Los Angeles. These 757 workhorses are certainly aging, but the flight was very good...
Flight Attendants At American Airlines Should Tell Their Union To Fight For Wages, Not T-Shirts
A tempest in a teapot is brewing over the difference between a logo and a slogan at American Airlines on a shirt, with the union representing flight attendants apparently insisting that a slogan is a logo. Flight attendants at...
JSX Condemns American Airlines + Southwest Airlines
JSX, formerly known as JetSuiteX, is asking customers and the US public for help in defeating what it calls “baseless allegations” masking competitive fears from American Airlines and Southwest Airlines over the innovative carrier’s business model. JSX Roasts American...
