United Airlines is celebrating the success of its meal pre-order program and preparing to expand it even further. United Expands Meal Pre-Orders As It Claims 40% Satisfaction Boost And Less Food Waste A memo to flight attendants shared with...
Review: Thai Airways Royal Orchid Prestige Lounge Bangkok (BKK)

The final stop on my Star Alliance Lounge tour in Bangkok (BKK) was the Thai Royal Orchid Prestige Lounge in the main terminal of the international departures area, the flagship Thai Airways Lounge. Thai Airways Royal Orchid Prestige Lounge...
Review: Thai Airways Royal Silk Lounge Bangkok (BKK – Main Terminal)

The penultimate stop on my Star Alliance Lounge tour in Bangkok (BKK) was the Thai Airways Royal Silk Lounge in the main terminal of the international departures area, a dated but comfortable lounge that is like the ugly step...
United 787 Premium Plus On Fifth Freedom Hong Kong–Bangkok Flight

As I mentioned yesterday, I flew from Hong Kong to Bangkok in premium economy (what United brands as Premium Plus) on a Boeing 787, a short but pleasant daytime flight. United 787 Premium Plus: Closer To Economy Than Business...
Delta Targets American’s Premium JFK–Orange County Route With Lie-Flat 757

Delta Air Lines is returning to a transcontinental route that will put it in direct competition with American Airlines’ premium offering between New York and Southern California. Delta Restores New York To Orange County Nonstop, Putting Pressure On American’s...
Trump Wants Washington Dulles Airport And New York Penn Station Named After Him

President Donald Trump is reportedly floating a naming rights swap that would put his name on two major transportation hubs. Trump Wants Dulles Airport And Penn Station Named After Him In Exchange For Infrastructure Funding According to The New...
My Last Flight As A United Premier 1K…

An extended chapter of my life has come to an end, as I drop from a Premier 1K to a Premier Gold in the United MileagePlus program for the first time in many, many years. With a missed upgrade...
United Snatches Spirit’s Final O’Hare Gates In $30 Million Power Play Against American Airlines

United Airlines has just raised the stakes in its Chicago O’Hare turf war with American Airlines by scooping up Spirit Airlines’ final two preferential use gates at ORD for about $30 million. United Pays $30 Million For Spirit’s Final...
Review: Singapore Airlines SilverKris Lounge Bangkok (BKK)

Singapore Airlines offers a comfortable outstation SilverKris Lounge in Bangkok Suvarnabhumi Airport (BKK), with a generous selection of food and drinks plus comfortable seating. Singapore Airlines SilverKris Lounge Bangkok Review (BKK) This lounge is open daily from 6:30 am...
United First Class Passenger Ordered Off Flight After Clash With Off-Duty Flight Attendant…Then Flies Anyway

A viral video shows a heated exchange over perceived rudeness toward a hearing-impaired woman on a United Airlines flight, with a paying customer being asked to deplane. Even though the passenger ultimately flew, it’s fair to ask why this...
I Went Back To Hong Kong’s $25 “Jail Cell” Hotel To Redo A 20-Year Travel Failure

With a short night in Hong Kong, I closed the chapter on a travel mistake I made nearly 20 years ago. Back To Chunking Mansions: Correcting A 2008 Hong Kong Travel Blunder I arrived at 7:20 pm from San...
American A321XLR Business Class: I’ve Never Seen Passengers So Happy?

Although I agree conceptually with much of the feedback from One Mile At A Time about the new American Airlines A321XLR, my own anecdotal experience onboard in business class was very different. The Positive American Airlines A321XLR Feedback I...
Review: EVA Air Lounge Bangkok (BKK)

The EVA Air Lounge in Bangkok Suvarnabhumi Airport is a sizable lounge for EVA’s sizable operation in BKK. EVA Air Lounge Bangkok Review (BKK) I visited this lounge ahead of my Thai Airways flight to Kuala Lumpur. EVA maintains...
Review: Turkish Airlines Lounge Bangkok (BKK)

Here’s a 2026 update to my review of the Turkish Airlines Lounge in Bangkok. In a nutshell: This lounge is no longer part of the Priority Pass network thanks to the nepotism and corruption of the folks who run...
The Mystery Of My Lost Oura Ring On United Airlines

I’m genuinely confused about what may have happened to my Oura ring after my United Airlines journey to Hong Kong, but one thing is clear: it’s gone. My Lost Oura Ring On United Airlines – I’m Flummoxed! My wife...
Passengers Turn “Nightmare” British Airways Flight Into Three-Hour “Church Service” At 35,000 Feet

A viral video captures a surprising scene on a recent British Airways flight: passengers turning part of a long journey into an improvised church service, singing and allegedly preaching for three hours. It’s not every day you hear an...
Review: Thai Airways Royal Silk Lounge Bangkok (BKK – Concourse E)

The first stop on my Star Alliance Lounge tour in Bangkok (BKK) was the Thai Airways Royal Silk Lounge in Concourse E, a dated but comfortable lounge that was virtually empty. Thai Airways Royal Silk Lounge Bangkok Review –...
15 Hours In United Airlines 777-300ER Polaris Business Class…

My “indirect” route between Los Angeles and Chicago began with a flight up to San Francisco then a 15-hour flight on United Airlines to Hong Kong in Polaris Business Class on the 777-300ER. United 777-300ER Business Class – My...
Alaska Airlines Bumped Paid First Class Passenger To Coach On 8-Hour Flight So Pilot Could Take His Seat

When airlines start bumping confirmed first class passengers on long flights, there is usually more to the story than a simple seat swap. But should a deadheading pilot be able to bump a first class passenger out of his...
American Airlines CEO Says Flight Attendants Sleeping On Airport Floors “Comes With The Kind Of Business We Run,” Claims They’re Still Better Off Than United Employees

Speaking at an employee event last Thursday, American Airlines CEO Robert Isom acknowledged the operational meltdown AA experienced thanks to Winter Storm Fern, but seemed complacent with the fact that so many flight attendants had to sleep on airport...

