United Airlines made history on Wednesday by operating the world’s first-ever passenger flight using 100% sustainable aviation fuel (SAF). United Airlines Flies First Flight With 100% Sustainable Aviation Fuel + Passengers Onboard The flight took off from Chicago O’Hare (ORD)...
Live Trip Report: Dignity Returns To United Airlines First Class
Greetings from 28,000 feet, as I travel back to Los Angeles from Las Vegas. In celebration of the return of glassware and ceramic cups onboard United Airlines, I took a brief trip to Las Vegas this morning. Dignity Returns...
United Airlines CEO Woos Employees In Thanksgiving Day Message
In an upbeat message directed at employees, United Airlines CEO Scott Kirby focused his Thanksgiving Day message on thanking employees for their service. United Airlines CEO 2021 Thanksgiving Video While Oscar Munoz was much loved by United employees during...
Taste Test: Beatrix Market Mediterranean Grain Bowl On United Airlines
My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. My upgrade did not...
United Airlines Adds Hot Chocolate Onboard
With all the bad news swirling around us, how about a nice cup of hot chocolate? Hot chocolate from Ghirardelli will soon be available onboard in all cabins on United Airlines. United Adds Ghirardelli Hot Chocolate Onboard Long a staple in...
United Airlines Restores Milestone Anniversaries Program For Employees
It is often the little things done behind the scenes that can make the biggest difference in terms of employee morale and therefore their motivation to deliver great service onboard, at airports, or on the phone; in some cases...
United Airlines Flight Attendants Resist Return Of Pre-Departure Beverages
The union representing flight attendants at United Airlines is pushing back against the return of pre-departure beverages in premium cabins onboard. United Airlines Flight Attendant Union: No Pre-Departure Beverages The bulletin to flight attendants came from the Association of...
United Airlines CEO Stands Up To Wall Street, Bets On Quality
This week was Leadership Week at United Airlines with a number of addresses from top-level leadership about the future of United. In an extended conversation with Walter Isaacson, a member of the United Airlines Board of Directors, CEO Scott...
United Airlines Pilot Jailed After Turning Up For Work 4X Over Legal Blood Alcohol Limit
At first I thought I had already written about this…because in 2017 I did write about a United 757-200 pilot who had a bit too much to drink in Glasgow, was given a breathalyzer test at the airport, found...
Money + Miles Awards At United Airlines: Good Concept, Bad Value
The concept of applying miles toward the value of your purchased ticket is a blast from the past at United Airlines and an intriguing one. But there is virtually no value under the current iteration of this redemption option....
United Is Choosing A Very Good Time To Reinstate Alcohol On Flights
A column by Lindsay Rogers at InsideHook argues that United is choosing a “very weird time” to reinstate alcohol on flights. Quite the contrary, I think United is choosing a very good time to bring back its full liquor...
United Airlines Will Resume Nonstop Singapore Service
On January 5, 2022 United Airlines will resume its nonstop service between San Francisco and Singapore. United Airlines Service To Singapore Relaunches In January 2022 As Singapore bucks the trend of its neighbors and takes a “we must live...
Don’t Touch My Husband! Woman Shoves Flight Attendant For Waking Up Hubby, Now Faces Jail Time
In an odd story that is about masks but not really about masks, an angry wife faces jail time after repeatedly pushing a flight attendant who awakened her husband and reminded him to wear his mask during an overnight...
Official: United Airlines Restores Glassware, Pre-Departure Beverages
After a 20 month hiatus, United Airlines will restore pre-departure beverages in premium cabins on its mainline flights later this month and restore glassware and ceramic cups onboard starting next month. United Airlines Will Restore Pre-Departure Beverages On Mainline...
American Airlines Restores Ice Cream Sundaes And Glassware: Your Turn United Airlines…
American Airlines has restored two key elements of premium cabin service to its premium transcontinental and intnerconinetal flights: glassware and ice cream sundaes. It’s time for United Airlines to do the same. It’s Time For Ice Cream Sundaes And Glassware...
United Airlines CEO: We Will Be Largest Airline In The World By Summer 2022
United Airlines CEO Scott Kirby is mincing no words: United plans to be the world’s largest airline by next summer as it awaits the return of its 777 jets and continues to take delivery of new jets. United Airlines...
United Airlines Chases Frontier Airlines Out Of Newark And Washington Dulles
Citing “high airport costs,” Frontier Airlines will suspend service to Newark Liberty International Airport (EWR) and Washington Dulles International Airport (IAD) in early 2022. The decision represents a victory for United Airlines. Frontier Airlines Will End Service To Newark,...
How United Airlines Thanked A Ramp Worker For His Service
It is Veterans Day in the United States and a day of remembrance marking the end of World War I in many nations the world. This day is also a reminder that public service is the lifeblood of a...
United Airlines Will Drop Service To 12 Cities (Full List)
During the pandemic, large cities have been hit, but small cities have been hit harder when it comes to air service. Demonstrating that point, United Airlines plans to eliminate service to 11 cities starting next month, ceding many routes...
Review: United Club Washington Dulles (IAD – C17)
Oh what a difference a hallway makes in dividing two worlds, one in the heavens and the other in the dungeon. This review covers the sorry step-sister of the Polaris Lounge, the C17 Untied Club located directly across the...
