This week was Leadership Week at United Airlines with a number of addresses from top-level leadership about the future of United. In an extended conversation with Walter Isaacson, a member of the United Airlines Board of Directors, CEO Scott...
Iraqi Airways 747 Plays Diplomatic Role In Belarus Border Crisis
An Iraqi Airways 747-400 transported over 400 Iraqis away from the contentious border between Poland and Belarus and back to Iraq, with officials hoping to ease tensions in an escalating spat between the European Union and Belarus. Iraqi Airways...
Hilarious: A Woman Tried To Sneak Into Business Class On My Singapore Airlines Flight
If you’re going to try to sneak into business class, Singapore Airlines is not the airline to do it on. Woman Tries To Sneak Into Business Class On My Singapore Airlines Flight We had just finished dinner and the...
Marriott Hotel Manager Argues Customer Is Not Always Right, But Should We Excuse Poor Service?
Where is the line drawn between accountability and kindness? What if “kindness” is used as a convenient, catch-all tool to evade responsibility for providing basic service? When “Kindness” Becomes An Excuse For Poor Service At Hotels My wife says...
United Airlines Pilot Jailed After Turning Up For Work 4X Over Legal Blood Alcohol Limit
At first I thought I had already written about this…because in 2017 I did write about a United 757-200 pilot who had a bit too much to drink in Glasgow, was given a breathalyzer test at the airport, found...
Flight Attendants At American Airlines Say Premium Service Impossible With Current Staffing Levels
Flight attendants at American Airlines are mounting a campaign to restore pre-pandemic staffing levels, arguing that premium cabin passengers are not getting the service they deserve due to insufficient flight attendants onboard. Flight Attendants At American Airlines Want Increased...
My Lovely 15-Hour Flight In Singapore Airlines Business Class
I flew home from Bangkok in Singapore Airlines business class, including a 15-hour longhaul flight from Singapore to Los Angeles. The flight was wonderful. 15-Hour Longhaul Flight In Singapore Airlines Business Class – The Time Just Flew By I...
Money + Miles Awards At United Airlines: Good Concept, Bad Value
The concept of applying miles toward the value of your purchased ticket is a blast from the past at United Airlines and an intriguing one. But there is virtually no value under the current iteration of this redemption option....
United Is Choosing A Very Good Time To Reinstate Alcohol On Flights
A column by Lindsay Rogers at InsideHook argues that United is choosing a “very weird time” to reinstate alcohol on flights. Quite the contrary, I think United is choosing a very good time to bring back its full liquor...
United Airlines Will Resume Nonstop Singapore Service
On January 5, 2022 United Airlines will resume its nonstop service between San Francisco and Singapore. United Airlines Service To Singapore Relaunches In January 2022 As Singapore bucks the trend of its neighbors and takes a “we must live...
The French Language, Respect, And The Air Canada CEO
I’ve thought about this issue for several days and come to the conclusion that the Air Canada CEO needs to learn French. Air Canada CEO In Trouble For Not Speaking French Air Canada CEO Michael Rousseau found himself embroiled...
My Singapore Transit Was Not What I Expected
While I was very happy to fly Singapore Airlines home from Bangkok in business class, the transit experience at Changi Airport was not what I was expecting… My Singapore Changi Transit Experience I booked Singapore Airlines from Bangkok to...
Vietnam Airlines Will Be The Most Comfortable Way To Travel Between The USA And Asia
After finally obtaining U.S. regulatory approval, Vietnam Airlines will launch its first nonstop flight to the United States later this month…with a twist that virtually ensures this flight will be a huge money loser, but also perhaps the most...
Taco Bell In Bangkok…
There’s a new Taco Bell in Bangkok and I could not help but to try it during my recent trip. Taco Bell In Bangkok? Yes Please. I spent three days in Bangkok and promise I’ll shortly share all the...
Don’t Touch My Husband! Woman Shoves Flight Attendant For Waking Up Hubby, Now Faces Jail Time
In an odd story that is about masks but not really about masks, an angry wife faces jail time after repeatedly pushing a flight attendant who awakened her husband and reminded him to wear his mask during an overnight...
Official: United Airlines Restores Glassware, Pre-Departure Beverages
After a 20 month hiatus, United Airlines will restore pre-departure beverages in premium cabins on its mainline flights later this month and restore glassware and ceramic cups onboard starting next month. United Airlines Will Restore Pre-Departure Beverages On Mainline...
American Airlines Cuts 27 Routes (Full List)
American Airlines is trimming back its schedule with a number of route cuts that particularly hit New York City hard. American Airlines Cuts 27 Routes In 2022, Including 18 From New York City As reported by Zach Griff at...
My Japanese Feast In ANA Business Class
I did something I normally do not in ordering the Japanese meal on my ANA business class flight from Tokyo Haneda to Bangkok. Japanese Meal In ANA Business Class Over the years, I’ve been told I am greatly missing out...
Southwest Airlines Employee Hospitalized After Passenger Strikes Her With Closed Fist On Head
An irate passenger got into an argument with a Southwest Airlines flight attendant then struck a member of ground staff on the head. That sent the employee to the hospital and the passenger to jail in another incident of...
American Airlines Restores Ice Cream Sundaes And Glassware: Your Turn United Airlines…
American Airlines has restored two key elements of premium cabin service to its premium transcontinental and intnerconinetal flights: glassware and ice cream sundaes. It’s time for United Airlines to do the same. It’s Time For Ice Cream Sundaes And Glassware...
