As far as I can see, Marriott properties that deny breakfast benefits are engaging in fraud…the short of bait-and-switch that should be intolerable to the Marriott brand. Dear Marriott, Denying Breakfast Benefits Is Engaging In Fraud The premise of...
My Dilemma In Helsinki
Yesterday I shared how my late-arriving Finnair flight from Amsterdam doomed my connecting flight to Los Angeles, handing me a dilemma in Helsinki. I decided to take a pragmatic approach to rebooking. Flight Rebooking Dilemma in Helsinki: Get Home...
Crazy Florida Couple Arrested For Trying To Force Their Way Onto American Airlines Flight
A Florida couple was arrested for trying to force their way onboard an American Airlines flight after showing up late to board and then using hot coffee as a weapon to repel gate agents from stopping them. No, the...
Ugh…I Misconnected In Helsinki
As I hinted in my earlier Finnair A350 post, our late start from Amsterdam doomed my connection to Los Angeles, though it did not have to end this way… Missed Connection In Helsinki On Finnair The pilots blamed the...
First Impressions: Finnair A350 Business Class
From Amsterdam to Helsinki I flew on a Finnair A350-900 in business class, my first time flying the Finnair A350 since the premium cabin was retrofitted with new seats….that don’t actually recline. Finnair A350 Business Class – My First...
Crazy: American Airlines Gate Agent Threatens To Eject Family Because Father Tried To Carry His Daughter’s Bag
A young family shares a very sad story that occurred on American Airlines and cries out for immediate correction: a gate agent who made up a ridiculous rule requiring carry-on items and then threatened to deny the family boarding...
Denied Access To Oneworld Lounge In Amsterdam…
A learning moment, perhaps? For the lounge agent and maybe for me too? I was denied access…at least initially…to the oneworld lounge in Amsterdam despite holding a boarding pass for a oneworld carrier (Finnair) in business class. I Was...
“Take Me To Jail!” Spirit Airlines Passenger Attacks Gate Agents And Police Officers In Florida After She Was Denied Boarding
Wild video showcases an out-of-control woman attacking gate agents and police officers in Orlando, Florida after being denied boarding on a Spirit Airlines flight. Out-Of-Control Passenger Attacks Gate Agent + Police After Spirit Airlines Denied Boarding In Orlando A...
14 Hours In Cathay Pacific A350-1000 Business Class…
After a lovely time lounge hopping in Hong Kong, I stepped onboard my 14 hour, 15 minute flight from Hong Kong to Amsterdam on Cathay Pacific in business class, operated by an Airbus A350-1000. Here are my first impressions...
My Very Odd Seat On JetBlue
To end my trip to Copenhagen and Brussels, I flew from New York to Los Angeles on JetBlue. I’m not going to review the flight beyond remarking on the very unique seat I ended up with. My Unique A321...
American Airlines Wants $2,896 For An Upgrade On A 190-Mile Flight…
American Airlines offers a first class cabin even on its shorter flights, but the expensive upgrade prices may not be commensurate with the experience onboard…just a friendly warning! An Expensive Upgrade On American Airlines View From The Wing noticed...
Reflections On Ukraine On The Third Anniversary Of War
As the leader walked across the White House lawn in military fatigues, much was on his mind. His country was under attack; an unprovoked attack from a neighboring power. A peace deal had been signed, but then brazenly violated....
Bilt Rent Day: Hilton Honors Transfer Bonus + Up To 6X Points On Dining, 4X Points On Travel
If you hold a Bilt Mastercard, you can earn even more points, particularly on travel and dining…but only on the first day of each month, what Bilt calls “Rent Day.” Bilt Rent Day – Up To 6X Points On...
“Service Dog” Gets Lost At Washington Dulles Airport…
A “service dog” got lost in Washington Dulles Airport and I love the way that the United Airlines gate agent paged for the owner… “Service Dog” Goes Missing At Washington Dulles, As Gate Agent Hilariously Pages For Owner Video...
Russia In Talks With USA To Restore Direct Air Service
As relations between Moscow and Washington thaw, Russia is pushing the Trump administration to lift airspace restrictions so that direct air service between the two nations can be restored as early as this summer. Russia Wants To Restore Direct...
Cathay Pacific’s The Pier: The Best Business Class Lounge In The World?
I began my trip back home from Hong Kong with a visit to the many oneworld lounges in Hong Kong, but one stood out in particular: Cathay Pacific’s The Pier Business Class Lounge is a stunning lounge with excellent...
Gene Hackman’s Connection To United Airlines
Legendary actor Gene Hackman has died; he was found dead in his New Mexico home along with his wife Betsy Arakawa and their dog. I want to take a moment to reflect on Hackman and also his link to...
Hyatt Luxury Resort In California Bans Children – But Is It Legal?
A popular luxury resort in the Hyatt chain has just banned children under the age of 18 from its property. But is it legal? Alila Marea Beach Resort Bans Children Under 18 The Alila Marea Beach Resort is a...
Woman Treats United Airlines 757-200 Business Class Cabin As Her Personal Gym
Here’s a case of that fine line between minding your own business and being obnoxious onboard: it is okay to use your (rather tight) premium cabin seat as a personal gym to perform calisthenics and stretching during a flight?...
Photo Essay: Copenhagen After Dark
I spent an unexpected night in Copenhagen in a sleeping pod, but also had a chance to walk around one of the most beautiful and cleanest cities in Europe. Here’s a photo essay of Copenhagen after dark. Copenhagen After...
