An American Airlines gate agent earns my full praise for the way in which he handled a rude, obnoxious, and lying customer in Miami. Telling her to fly Spirit Airlines instead is priceless. American Airlines Gate Agent To Pesky...
Warning: Snaptravel Is A Scam (Hotel Booking Horror Story)

A warning if you are looking to book a hotel room through a third party app called Snaptravel – don’t do it, particularly if your travel plans may change. Kayak and the hotel share some of the blame as...
United Airlines Empowers Staff To Handle Diversions Compassionately

It’s one thing to talk about embracing a new service model, but it’s quite another to put it into practice, especially with thousands of agents accustomed to handling matters in a certain way. United Airlines is empowering agents to...
Spirit Airlines Adds International Service From Atlantic City

Spirit Airlines is adding three new routes from its base in Atlantic City, including the airport’s first-ever international route. Spirit Airlines Will Serve Cancun From Atlantic City, The First International Route From ACY Spirt Airlines is currently the only...
A Curious New American Airlines Livery?

An American Airlines Boeing 787-8 emerged from the factory with a strange paint job. Is AA experimenting with a slight modification to its existing livery or this aircraft simply not finished? Fluke Or Sleek New American Airlines Livery? The...
BREAKING: Bezos, Blue Origin Launch To Space

In the new space race, billionaires launch themselves to the cosmos and Jeff Bezos’ Blue Origin can now officially join the party in the stars. If you are considering booking travel or signing up for a new credit card please click here. Both support...
Is Now The Time To Buy Aeroplan Miles? (80% Bonus)

Aeroplan miles are on sale (again), this time with an 80% bonus if you buy at least 60,000 miles. That works out to about 1.3 cents each. Is now the time to buy miles? Aeroplan Miles On Sale –...
Google Travel Insights, A Cool New Tool

Google has a new tool called Travel Insights that is aimed at accelerating the economic recovery of the travel industry by helping businesses and governments gain a better understanding of real-time consumer travel demand. Cool New Tool: Google Travel...
R&B Singer Claims He Was Harassed By American Airlines Staff – Is It Reasonable To Ask If You Are Flying First Class?

Here’s a broader question than the specific case on hand: is it reasonable for airline staff to ask you if you are in the correct line or flying first class? R&B Singer Lyfe Jennings Questioned By American Airlines –...
Pros And Cons: American Airlines AAdvantage Now Citi Transfer Partner

American Airlines, at least temporarily, is now a Citi transfer partner. That presents a valuable new use of those points, increases the attractiveness of AAdvantage, but also will likely accelerate the next American Airlines devaluation. An American Airlines AAdvantage...
Latest Flying Blue Devaluation Is Just Another Day In A Post-Award Chart World

Without the transparency of award charts, prices rise overnight or destinations magically move to different regions, all without notice. That’s what happened to Israel, a long-term Flying Blue sweet spot, over the weekend. Flying Blue Devaluation: Israel Sweet Spot...
Review: Anthony Bourdain Documentary, Roadrunner

A documentary about Anthony Bourdain chronicling his professional career premiered in theaters this week. It was beautiful, and tragic, funny, and heartbreaking. If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com. If you...
Spain Coronavirus Travel Restrictions Evaporate

Spain has reopened with virtually no restrictions related to Coronavirus, welcoming back tourists and encouraging global travel. If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com. If you haven’t followed us on Facebook or Instagram, add...
2024 Five-Month “World Cruise” Sells Out In Hours

In the clearest sign that the travel recovery has exceeded all expectations, a “World Cruise” that takes place in three years sells out in less than 180 minutes. If you are considering booking travel or signing up for a new credit card please...
American Airlines Pilot Demands Obedience, Calls Himself “God”

I should just give the pilot the benefit of the doubt and let it go, but I cannot help it…calling yourself “God” and demanding obedience strikes me as highly narcissistic and ultimately unhelpful. But that’s what an American Airlines...
Delta Flight Attendant Happy To Let Flirtatious Woman Defy Mask Rule In First Class

We’ve heard a lot about flight attendants sparring with passengers over masks, but what often is not mentioned is that many flight attendants are laidback concerning masks and some do not even enforce it. That was the case on...
Delta Air Lines Saver Award Space: The Unicorn

I’ve been looking at the calendar trying to plan travel for the next several months and am struck by the total lack of reasonably-priced award space on Delta Air Lines for the next year. Want to book Delta premium...
How Should A Teenager Prepare To Be A Pilot?

Resident pilot 121pilot, a captain for a major U.S. airline, authors a new column on Live and Let’s Fly called Ask Your Captain. His mission: demystify the flight deck and an answer any question you may have on the...
Update: What Really Happened Onboard The American Airlines Flight In Which Passengers Were Ordered To Place Hands On Head For Final Hour

An update to my story from my last week in which passengers onboard an American Airlines 777-300ER to Miami were forced to place their hands on their head and ordered not to take pictures for the final hour of...
Family Sues American Airlines For Aborted Landing

A family is suing American Airlines for more than $100,000, claiming an aborted landing in Las Vegas ruined a carefully-planned family vacation. Family Sues American Airlines For $100,000 After Aborted Landing Roger Brunton and Dawn Rippy-Brunton wanted to take...