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Matthew Klint

13314 Articles

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.
emirates

Emirates Picks Penelope Cruz As Star Of New Ad Campaign

Matthew Klint Posted onMay 26, 2023November 13, 2023 7 Comments
a woman lying in bed

Dubai-based Emirates has named Penelope Cruz as its next brand ambassador. As Emirates launches a new ad campaign and unveils a new slogan, its use of the world-renowned model and movie star seeks to further glamorize the full-service carrier....

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United Airlines

United Airlines Will Swap Eli’s “Pie In The Sky” For Christie’s Cookie In Domestic First Class

Matthew Klint Posted onMay 25, 2023November 13, 2023 27 Comments
a cookie in a package

Starting next month, you can expect a refreshed dessert if traveling in domestic first class on United Airlines from Christie’s Cookie. Christie’s Cookie Return To United Airlines First Class Since United brought back meal service in the pandemic era...

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United Airlines

Woman Claims United Airlines Downgraded Her Fiancé To Coach So Flight Attendant Could Rest In His Business Class Seat…But The Truth Is More Complicated

Matthew Klint Posted onMay 25, 2023November 13, 2023 71 Comments
a group of people taking a selfie

A woman angrily took to social media claiming that United Airlines downgraded her fiancé from “first class to coach” so that a member of the flight crew could have his seat. She is understandably upset, but let’s better understand...

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NewsUnited AirlinesWashington

United Airlines CEO Hints At Massive Washington Dulles Expansion

Matthew Klint Posted onMay 25, 2023November 13, 2023 31 Comments
a large airport with a tower and a traffic light

Is United Airlines on the brink of a massive expansion at Washington Dulles International Airport? United CEO Scott Kirby dropped a major hint this week. Washington Dulles Expansion Hinted By United Airlines CEO Speaking in Denver on CNBC’s Squawk...

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Travel

The World’s 10 Most “Miserable” Countries….

Matthew Klint Posted onMay 24, 2023November 13, 2023 51 Comments
a close up of a globe

The conservative National Review is out with its latest “Hanke’s Annual Misery Index” (HAMI) which purports to chart which countries are the most miserable based on unemployment rates, inflation, and interest rates. The top 10 contenders are largely unsurprising,...

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Airport LoungesUnited Airlines

Hard Hat Tour: New United Club Lounge In Denver

Matthew Klint Posted onMay 24, 2023November 13, 2023 17 Comments
a group of men in safety vests and helmets working on a metal platform

United Airlines is preparing to open a new club lounge in the A-Concourse later this year in Denver and I had a chance to take a hard hat tour to view the progress yesterday. Let’s take a look. A...

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Chicago ORD

Ruffians Brawl At Chicago O’Hare Baggage Claim

Matthew Klint Posted onMay 24, 2023November 13, 2023 37 Comments
a group of people in a room

A nasty fight brawl out in the baggage claim area of Terminal 3 at Chicago O’Hare International Airport. What do these fighting ruffians, if anything, teach us about travel? Chicago O’Hare Baggage Claim Brawl – Dozens Throw Punches I’m...

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American Airlines

The Classy American Airlines Captain

Matthew Klint Posted onMay 24, 2023November 13, 2023 20 Comments
a man standing in an airplane

Small customer service gestures go a long way toward making delays bearable and building loyalty. I want to pay tribute today to a classy captain on American Airlines who turned an annoying delay into a lovely case study in...

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NewsUnited Airlines

United Airlines Plans Polaris Lounge In Denver

Matthew Klint Posted onMay 24, 2023November 13, 2023 13 Comments
a sign on a wall

I do not think it was planned, but United Airlines CEO Scott Kirby let slip news that a Polaris Lounge will be coming to Denver International Airport, the final United hub in the continental USA without a flagship business...

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NewsUnited Airlines

United Airlines Adds Six New Denver Routes, 35 New Flights

Matthew Klint Posted onMay 23, 2023November 13, 2023 30 Comments
a plane on a runway with mountains in the background

United Airlines is ramping up service in Denver with six new routes, 35 new flights, 12 new gates, a new early morning departure bank, and three new club lounges. United Airlines Add Six New Routes From Denver “New” routes...

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ChicagoMarriott Bonvoy

Instructive: St. Regis Chicago Shamed Into Offering Elite Breakfast Benefit

Matthew Klint Posted onMay 23, 2023November 13, 2023 24 Comments
a restaurant with tables and chairs

It seems that if enough people complain, even a mighty hotel chain that has a history of showing disdain toward elite members will back down. In the case of the new St. Regis in Chicago, top-tier elites will now...

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Restaurant ReviewsSouth Africa

A Glorious Steak Dinner At Marble Restaurant, Johannesburg

Matthew Klint Posted onMay 23, 2023November 13, 2023 13 Comments
a sign on a wall

It is not hard to find a good steak in South Africa, a country known for its fondness of meat, but I have not found a better one than at Marble Restaurant in Johannesburg. Marble Restaurant, Johannesburg Review Hours...

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Delta Air LinesNews

Report: Delta Air Lines Loosens Strict Sky Club Access Rules

Matthew Klint Posted onMay 22, 2023November 13, 2023 26 Comments
a room with many chairs and tables

It appears Delta has loosened its draconian Sky Club access rules, despite lingering concern over long lines and overcrowded lounges. Delta Sky Club Agents Granted More Discretion In Allowing Guests In Early Last year, Delta instituted a number of...

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American Airlines

American Airlines A321 Infested With Moths…

Matthew Klint Posted onMay 22, 2023November 13, 2023 10 Comments
a bug on an airplane

An American Airlines flight was delayed and passengers were asked to exit the aircraft…because of a moth infestation onboard. Moth Infestation Onboard American Airlines A321 Upon boarding an American Airlines Airbus A321 aircraft on May 20, 2023, passengers discovered...

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NewsTravel TechnologyUnited Airlines

United Airlines Adds Live Activities To iPhone

Matthew Klint Posted onMay 22, 2023November 13, 2023 6 Comments
a hand holding a phone with a screen showing an airplane

United Airlines now supports Live Activities on the iPhone, enabling passengers to have real-time access to their boarding pass, gate and seat number, and countdown clock to departure time without opening the United app and whether the phone is...

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South AfricaTrip Reports

From Ritzy Bedfordview To Destitute Makause Squatter Camp…

Matthew Klint Posted onMay 22, 2023November 13, 2023 33 Comments
a group of houses with trees in the background

From the posh Village View Shopping Centre in Bedfordview, we drove just a few kilometers away to the Makause Squatter Camp outside Primrose. What a juxtaposition between rich and poor, though the ones who are often caught in the...

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CoffeeSouth Africa

Great Coffee In The Posh Village View Shopping Centre Of Bedfordview, South Africa

Matthew Klint Posted onMay 22, 2023November 13, 2023 5 Comments
a group of people sitting at tables and umbrellas

We stopped for coffee at Tashas in the fancy Village View Shopping Centre in the affluent Gauteng suburb of Bedfordview. Great Coffee In Bedfordview, South Africa We stopped at the Village View Shopping Centre for coffee. Nearby, the Eastgate Shopping...

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Hertz

Stupid Hertz. Stupid Cop. Yes, Puerto Rico Is In The USA…

Matthew Klint Posted onMay 20, 2023November 13, 2023 32 Comments
a row of desks in a building

A story from New Orleans involving Hertz Car Rental and a police officer reminds us of just how utterly stupid people can be. I guess it needs to be said, but Puerto Rico is part of the United States...

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American AirlinesJetBlueLaw In Travel

Will Northeast Alliance Survive On Appeal?

Matthew Klint Posted onMay 20, 2023July 6, 2023 13 Comments
JetBlue American Strategy

Yesterday, a judge nullified the Northeast Alliance between JetBlue and American Airlines, ordering that it be disbanded within 30 days. Let’s unpack the legal reasoning behind the decision and whether the Northeast Alliance is likely to survive on appeal....

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Hotel ReviewsSouth Africa

Review: Shammah Lodge – Middelburg, South Africa

Matthew Klint Posted onMay 20, 2023November 13, 2023 Leave a Comment
a giraffe standing in a grassy area

I had a lovely five-night stay at the Shammah Lodge in Middelburg, South Africa, my first experience on a South African farm and a lovely chance to unwind and recharge. Shammah Lodge Review In Middelburg, South Africa Shammah Lodge...

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