Air Canada Executive Vice President Mark Nasr understands loyalty and that a primary goal of airline loyalty programs should be to push people to fly the associated airline…a straightforward but increasingly minority position in the frequent flyer world. Air...
American Airlines CEO Laments, “It Has Never Been Harder To Operate An Airline”
American Airlines CEO Robert Isom lamented this morning how difficult it is to run an airline like AA. But to blame AA’s problems on the FAA, supply chains, and Boeing fails to fully account for why American continues to...
End Of An Era: United Airlines Makes It Easier For Me To Give Up 1K Status, Embrace Free Agency
The 2025 changes announced to United MileagePlus today confirm my already-made decision to abandon the hamster wheel of frequent flyer elite status. I’m sad, but somewhat relieved! The End Of My Era As A United Premier 1K Flyer Today,...
Under Pressure From “Wolf Of Wall Street,” Southwest Airlines Announces Early Retirement Of Executive Chairman, Shuffles Board
Under pressure from Elliott Investment Management, Southwest Airlines announced its Executive Chairman will retire early and that it will place six “independent” members on its Board of Directors. Southwest Airlines Announces Six New Board Members, Early Departure Of Bob...
Frontier Revisits Merger With Spirit
I’m pleased to see that Frontier Airlines is again exploring a merger with Spirit Airlines that could create a more powerful, nationwide budget carrier. Report: Frontier And Spirit In Mrrger Talks Once Again Even as Spirit Airlines explores bankruptcy,...
United Airlines CEO Discusses The “Profitable” Future Of MileagePlus
Top leaders at United Airlines have foreshadowed a future of MileagePlus marked by accelerating profit. What does the future of MileagePlus look like for travelers? United Airlines CEO, COO On The Future Of MileagePlus At yesterday’s Q3 earning call...
Alaska Airlines Updates Mileage Plan: Winners And Losers
There’s a lot to like about the changes Alaska Airlines announced today for its Mileage Plan loyalty program, but also some bad news, especially for regular Alaska flyers. Overall, though, Mileage Plan remains a unique and valuable program with...
Delta Plans To Unbundle Business Class…Will American + United Follow?
Unbundling business class would be a big deal in the United States, but it appears that Delta Air Lines is seriously considering it, meaning American Airlines and United Airlines will almost certainly follow. But does it make financial sense...
NYC Mayor Eric Adams Was A Fool: Here’s How He Could Have Flown Business Class Without Breaking The Law
Much hay has been made about New York City Mayor Eric Adams’ fondness for Turkish Airlines, but this entire issue exposes a frequent flyer novice who could have saved himself a lot of time (and now jail time) by...
Timeline: Staggering Pilot Incompetence Blamed For Voepass ATR-72 Crash
In August I wrote about the crash of Voepass flight 2283 which was captured in a flat spin moments before impacting the ground killing everyone onboard. The imagery was shocking and it’s the only time I’m aware of that...
The 10 Best Frequent Flyer Programs…United Airlines Is #3?!
Point.me has released a report on the world’s best frequent flyer programs, with a surprise “bronze” finish for United Airlines MileagePlus. Let’s unpack this list and explore the value of each of the top programs. The 10 Best Frequent...
The New Coke Problem: Gary Kelly Ousted From Southwest Airlines Board
With the announcement that Executive Chairman Gary Kelly will step down, Southwest Airlines has caved into activist investor Elliott Investment Management. But Southwest Airlines must zealously guard against a “New Coke” disaster as it seeks a return to profitability....
United Airlines CEO Analyzes The Airline Industry…And Names Names
United Airlines CEO Scott Kirby has analyzed industry-wide earnings numbers in a video message to employees, arguing that the future of United Airlines is bright, even if a recession hits and the broader airline industry falters. Unlike in more...
DCA Slot Roulette: Who Should Win The New Beyond-Perimeter Slots?
Airlines are jockeying for new beyond-perimeter routes after Congress approved five new slots for longer-distance flights at Ronald Reagan Washington National Airport (DCA). Who should those slots go to? DCA Slot Awards: Five New Beyond-Perimeter Slots Are Up For...
Why I’m Not Rejoicing Over The Departure Of Vasu Raja At American Airlines
Vasu Raja, the Chief Commercial Officer at American Airlines, is out. But I’m not ready to celebrate his departure just yet… Vasu Raja Out At American Airlines, But Will His Replacement Be Even Worse When It Comes To AAdvantage?...
Analysis: JetBlue-British Airways Partnership Is All About American Airlines
JetBlue wants a closer relationship with American Airlines. British Airways also wants a closer relationship with American Airlines, though on its terms. I see that as an essential common link in the new partnership between JetBlue and British Airways....
Spirit Airlines CEO (Correctly) Calls Airline Industry A “Rigged Game”
Still fuming over the blocked merger between JetBlue and Spirit Airlines, Spirit Airlines CEO Ted Christie III fumed that the US airline industry is a “rigged game.” He’s right. Spirit Airlines CEO: “US Airline Industry Is A “Rigged Game”...
What Cranky Flier Misses In United Airlines Pacific Load Factor Analysis
One of my favorite industry blogs is Cranky Flier, written by Brett Snyder. We both live in Los Angeles and I have benefited from his perspective for years. But I think he missed a big issue in his recent...
Boeing 737 Mechanic Explains Why United Airlines Is Under Scrutiny
A Boeing 737 mechanic has weighed in a helpful way that provides insight as to why United Airlines now finds itself under FAA scrutiny. Veteran Boeing 737 Mechanic Offers Opinion On Why Increased Scrunity Over United Airlines Is Justified...
As Uber And Lyft Threaten To Suspend Service, Minneapolis Hurts The Very People It Intends To Help…And Fuels Trump’s Rise
If it follows through on its warning, you will soon no longer be able to catch an Uber or Lyft in Minneapolis, Minnesota. That truly hurts the very people the City Council set out to “help” by raising minimum...
